Rosemarie Withee - Microsoft Teams For Dummies

Microsoft Teams® For Dummies®, 2nd Edition

Published by: John Wiley & Sons, Inc.,111 River Street, Hoboken, NJ 07030-5774, www.wiley.com

Copyright © 2021 by John Wiley & Sons, Inc., Hoboken, New Jersey

Published simultaneously in Canada

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Library of Congress Control Number: 2021934051

ISBN 978-1-119-78622-1 (pbk); ISBN 978-1-119-78625-2 (ebk); ISBN 978-1-119-78626-9(ebk)

1 Cover

2 Title Page

3 Copyright

4 Introduction About This Book Foolish Assumptions Icons Used in This Book Beyond the Book Where to Go from Here

5 Part 1: Getting Started with Microsoft Teams Chapter 1: Getting Up and Running with Microsoft Teams Wrapping Your Head Around Microsoft Teams Getting Familiar with Teams Terminology Getting Started with the Teams App Chapter 2: Navigating Microsoft Teams Downloading, Installing, and Opening Teams Taking a Quick Spin Around Teams Using Teams Across Many Devices and Platforms Using Teams to Organize Your Life Chapter 3: Starting Your First Team and Managing Settings Creating a New Team Inviting People to Your Team Managing Your Team Settings Managing User Settings

6 Part 2: Exploring Chat, Teams, Channels, and Apps Chapter 4: Staying Connected to Others with Channels and Chat Instant Messaging in Teams Sending Messages in Channels Creating a New Channel Configuring a Channel Adding Moderators Moving from a Channel to a Chat Sending More than Text When Chatting Chapter 5: Extending Teams with Apps, Bots, and Connectors Discovering Apps Already Installed Browsing and Adding Apps Exploring Popular Apps Integrating Teams with Microsoft Power Platform Setting Permissions for Apps Getting Chatty with Bots Chapter 6: Unshackling Yourself with the Teams Mobile App Installing the Teams Mobile App Finding Your Way Around the Teams Mobile App Tapping Your Way through Teams Organizing Your Home Life Chapter 7: Working with People Outside Your Organization Understanding How Teams Works with People Outside Your Organization Working with Guest Users Interacting with External Users Chapter 8: Taming the Noise and Staying Focused Embracing the Activity Feed Hiding and Showing Teams and Channels Filtering by Team or Channel Changing the Order of Teams in Your List Muting Channels to Decrease Notifications Tracking Important Activity with Custom Notifications Searching for Past Conversations Getting Creative with Search and Hashtags

7 Part 3: Staying in Sync with Meetings and Conferencing Chapter 9: Working Remotely: Embracing Teams to Make Meetings Better Getting Up to Speed with Teams Meetings Viewing Your Calendar in Teams Creating a New Meeting and Inviting People Joining an Existing Meeting Using Teams for Conference Calls Connecting with Video Breaking Out into Breakout Rooms Getting Together with Together Mode What Are Live Events? Chapter 10: Bringing Teams into the Physical World Discovering How Teams Is More Than Software Going Hands Free with Teams Getting Visual with Cameras Using Desktop Phones for Teams Turning a Conference Room into a Teams Room

8 Part 4: Taking Communication to the Next Level with Voice Chapter 11: Making and Receiving Calls Making Phone Calls in Teams Receiving a Call in Teams Using Teams with Phone Numbers Adding Phone Numbers to Teams Setting Up a Teams Phone Chapter 12: Letting Teams Be Your Personal Operator Setting Up Audio Devices in Teams Customizing How You Receive Calls Restricting Calls with Do Not Disturb Delegating Access to Others Digging into Modern Voicemail Understanding Phone Number Types

9 Part 5: Becoming a Microsoft Teams Administrator Chapter 13: Getting to Know the Teams Admin Center Finding and Signing In to the Teams Admin Center Getting Familiar with the Teams Admin Center Adding New Users to Microsoft 365 and Teams Managing Teams Users Chapter 14: Digging into Teams Administration Configuring Teams Making Configuration Changes for Meetings Adjusting Settings for the Entire Organization Identifying Locations of Offices and Buildings Adding Default Teams Apps Setting Policies for Chat and Channels Managing Devices for Your Organization

10 Part 6: Molding Teams to Fit Your Unique Organization Chapter 15: Using Teams in Small and Medium-Sized Organizations Focusing on the Internet Understanding How Teams Fits Your Organization Chapter 16: Unleashing Features Designed for Large Enterprises Managing Large Numbers of Teams Bringing in the Network Engineers Dividing and Conquering with Fine-Tuned Admin Roles Creating a Policy to Retain or Delete Content Exploring Enterprise Voice Features Reporting and Analytics Upgrading from Skype for Business to Teams Getting Help from the Experts Chapter 17: Learning How Teams Embraces Industry-Specific Needs Getting the Most from Teams for Education Using Teams in Government Agencies Leveraging Teams for Consulting and Service-Based Companies Empowering Healthcare Providers Modernizing Retail Stores Tapping into Teams for Firstline Workers