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CHAPTER 1
Getting Started with Google Workspace
In this chapter, you learn what Google Workspace is, meet the suite’s apps, and get an executive overview of the various account types available and how to sign up for Google Workspace. You then discover how to sign in, how to run apps, and how to configure your profile information and photo. You also learn about using Google Workspace on mobile devices.
Understanding What Google Workspace Is
Meet the Google Workspace Apps
Evaluate Google Workspace and Choose an Edition
Sign Up for Google Workspace
Sign In to Google Workspace
Run an App
Set Your Profile Information and Photo
Using Google Workspace on Mobile Devices
Understanding What Google Workspace Is
Google Workspace is a suite of web applications and services built on Google’s client computing infrastructure. Google Workspace’s apps include the Gmail email service; the Google Drive online storage service; the Google Docs, Google Sheets, and Google Slides productivity apps; the Google Keep notes app; the Google Forms app for designing forms, distributing them, and collecting their responses; and various communications apps, such as Google Meet and Google Chat.
Google launched the service as Google Apps for Your Domain in 2006, renamed it to G Suite in 2016, and rebranded it as Google Workspace in fall 2020.
Google Workspace Is a Business-Focused Service
Google is universally known for the free services it provides to consumers in exchange for some of their personal information. For example, consumers can use the Google search engine, the Gmail email service, and the Google Hangouts chat and videoconferencing service for free.
By contrast, Google Workspace is a business-focused service with a monthly fee per user. Many of the apps and services included in Google Workspace are the same as those available to and widely used by individual consumers, but Google Workspace brings them together into a comprehensive suite that delivers extra features and enhanced capabilities. For example, Google Workspace enables an organization to use its own domain for email addresses, provides administrative tools for creating and managing user accounts, and offers larger amounts of storage on Google Drive.
Users Access Google Workspace via Google Accounts
A Google Account is a single credential — a username and password pair — that gives you access to Google apps and services.
The Google Account acts as a key to both consumer accounts and Google Workspace accounts. The principal difference is that a consumer sets up their own Google Account and an administrator sets up a Google Account for each user in a Google Workspace organization.
The administrator retains centralized control of the Google Accounts in a Google Workspace organization and can configure many settings to control what the users can do. As a trivial example, the administrator can control whether or not users can change their profile photos and personal information.
Web-Based Apps Provide Easy Version Control and Updating
Like most Google apps, the Google Workspace apps are web based rather than being installed on users’ computers. Web-based apps require an Internet connection but deliver substantial benefits for management, standardization, and updating: Each time the user accesses a web-based app, they get the current version of the app without having to worry about updating it; and because each user receives the same version of the app, app features and capabilities will be consistent for all users — as will any bugs.
Google provides mobile versions of many apps for Android phones and tablets and for iOS devices — the iPhone, the iPad, and the iPod touch. These mobile apps do require installation, but both Android and iOS can either automatically install updates or prompt users to install them, so keeping the mobile apps up to date is not usually a problem.
Users Can Easily Work on Different Devices
Because the Google Workspace apps are web based, and because the apps store their files in Google Drive, users can easily work on different devices without having to worry about synchronization. For example, a user might create a spreadsheet in the Google Sheets app when working at the office on a desktop computer, make some changes to the spreadsheet at home that evening using the Google Sheets app on an iPad, and then enter data in the spreadsheet on a laptop the next day while visiting clients.
Meet the Google Workspace Apps
Google Workspace contains a bewildering list of apps, many of which are available to all Google Account holders but some of which are available only to Google Workspace users.
This section introduces you to the most important apps, including the email app, Gmail; the storage app, Google Drive; the productivity apps, Google Docs, Google Sheets, and Google Slides; the communications apps, Google Chat and Google Meet; the note-taking app, Google Keep; and the form-design app, Google Forms.
Gmail
With an estimated 1.8 billion active users as of this writing, Google’s Gmail service needs little introduction. Apart from enabling you to send and receive email messages on your Google Account, Gmail provides powerful search and filtering tools to help you access and manage your messages.
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