Ken Auletta - Googled - The End of the World as We Know It

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In Googled, esteemed media writer and critic Ken Auletta uses the story of Google’s rise to explore the inner workings of the company and the future of the media at large. Although Google has often been secretive, this book is based on the most extensive cooperation ever granted a journalist, including access to closed-door meetings and interviews with founders Larry Page and Sergey Brin, CEO Eric Schmidt, and some 150 present and former employees.
Inside the Google campus, Auletta finds a culture driven by brilliant engineers in which even the most basic ways of doing things are questioned. His reporting shines light on how Google has been so hugely successful-and why it could slip. On one hand, Auletta reveals how the company has innovated, from Gmail, Google Maps, and Google Earth to YouTube, search, and other seminal programs. On the other, he charts its conflicts: the tension between massive growth and its mandate of “Don’t be evil”; the limitations of a belief that mathematical algorithms always provide correct answers; and the collisions of Google engineers who want more data with citizens worried about privacy.
More than a comprehensive study of media’s most powerful digital company, Googled is also a lesson in new media truths. Pairing Auletta’s unmatched analysis with vivid details and rich anecdotes, it shows how the Google wave grew, how it threatens to drown media institutions once considered impregnable-and where it is now taking us all.

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124 ”People don’t buy books“: author interview with Sergey Brin, March 26, 2008.

125”Google went to libraries“: author interview with Richard Sarnoff, January 16, 2008.

125 He mentioned ”the huge risk“: author interview with Paul Aiken, February 14, 2008.

126 ”Fair use is as important a right as copyright infringement“: author interviews with David Drummond, September 11, 2007, and March 25, 2008.

126 ”finding a way to move forward“: author interview with John Hennessy June 9, 2008.

127 ”If they had a copyright lawyer“: author interview with Tim Wu, September 20, 2007.

127 ”Our patents, trademarks, trade secrets“: Google IPO prospectus, 2004.

127 ”I think that’s true“: author interview with Megan Smith, April 17, 2008.

128 ”We’re a technology company“: author interview with David Eun, September 18, 2007.

128 ”It’s probably both“: author interview with Paul Aitken, February 14, 2008.

128 ”The first thing he said was“: author interview with Mel Karmazin, May 13, 2008.

128 That year, Yahoo generated profits of $1.1 billion: Richard Siklos, ”When Terry Met Jerry Yahoo“ New York Times, January 29. 2006.

129 Google acquired fifteen smaller digital companies: financial results for 2005 available on Google.com.

129 The circulation of daily newspapers… fall more steeply: Newspaper Association of America Web site.

129 falling 20 percent on average: Dick Edmonds, ”A Bad Year for Newspaper Stocks-a Worse Year for the Gray Lady“ Poynter Online, January 12, 2006.

130 U.S. content and software companies lost: Alan Cane, ”Attacking the Pirates,“ Financial Times, February 28, 2007.

130 About one billion songs per month: Ethan Smith, ”Sales of Music, Long in Decline, Plunge Sharply,“ Wall Street Journal, March 21, 2007.

130 ”I don’t believe they have any incentive“: author interview with Sir Howard Stringer, February 8, 2008.

130 three years earlier, in 2002: National Cable and Telecommunications Association.

130 The radio industry was also squeezed: ”Digitalization of the Media Industry: How Close to a Tipping Point?,“ The Kreisky Media Consultancy May 6, 2006.

131 concern about ”market power“: author interview with Irwin Gotlieb, June 2, 2008.

131 ”In Google’s 2004 annual report“: Annual 2004 report to shareholders from Larry Page and Sergey Brin, spring of 2005.

131 the founders gave old-media executives more cause for concern: annual letter to shareholders from Larry Page and Sergey Brin, 2004.

132 ”We told the pilots to head to London “: author interview with Sergey Brin, March 26, 2008.

132 ”he offered a number“: author interview with Jonathan Miller, February 12, 2008.

133 Microsoft spurned the advice: Robert A. Guth, ”Microsoft Bid to Beat Google Builds on a History of Misses,“ Wall Street Journal, January 16, 2009.

133 ”thinking they had the deal done“: author interview with Tim Armstrong, February 28, 2008

133 Google and AOL reached agreement: Google and Time Warner AOL press release, December 20, 2005.

134 ”so fearful of Google“: Mylene Mangalindan and Robert A. Guth, ”EBay Talks to Microsoft, Yahoo About a Common Foe: Google,“ Wall Street Journal, April 21, 2006.

134 ”more like us than anyone“: Fred Vogelstein interview with Bill Gates, Fortune, April 18, 2005.

134 If a user searched Tianamen Square: Peter Bazalgette, Guardian, August 17, 2008.

134 Four years later, at Google’s annual shareholder meeting: meeting on Google campus, May 8, 2008.

135 comply with the government of Thailand: Seth Mydans, ”Agreeing to Block Some Videos, YouTube Returns to Thailand,“ New York Times, September 1, 2007.

135 ”There is no question“: Elliot Schrage testimony before the Committee on International Relations of the U.S. House of Representatives, February 15, 2006.

135 ”It took me awhile“: author interview with Eric Schmidt, April 1, 2009.

136 ”CNET was banished“: Planet Google, Randall Stross, September 2008.

137 ”Because it was last minute“: author interview with Sergey Brin, March 26, 2008.

137 The Washington Post depicted the poor reception as a snub: Arshad Mohammed and Sara Kehaulani, ”Google is a Tourist in D.C., Brin Finds,“ Washington Post, June 7, 2006.

137 ”composed of ideological technologists“: author interview with Elliot Schrage, October 12, 2007.

138 ”One can make the argument“: author interview with Elliot Schrage, September 19, 2008.

138 ”in an important way, they are the same“: author interview with Lawrence Lessig, September 11, 2007.

CHAPTER 8: Chasing the Fox (2005-2006)

144 sixteen million monthly visitors; that number would quadruple over the next fourteen months: ComScore, BusinessWeek, November 5, 2007.

144 ”Sumner told Tom he did not want to get into a bidding war“: Julia Angwin, Stealing Myspace: The Battle to Control the Most Popular Website in America, Random House, 2009.

144 ”I think we have replaced MTV“: Tom Anderson in Der Spiegel, cited in Bill Wise, Search Insider, January 22, 2007, and Lotta Holmström in Grassroot Media, January 21, 2007.

145 ”I left“: author interview with Albie Hecht, January 15, 2008.

146 2005 study of media usage: ”Generation M: Media in the Lives of 8-18 Year-Olds,“ A Kaiser Family Foundation Study, March 2005.

146 A later study: Forrester Research report chart on YouTube and Internet use, Wall Street Journal, November 19, 2008.

147 Jason Hirschhorn was another Viacom refugee: author interviews with Jason Hirschhorn, February 12 and 21, 2008, and e-mail exchanges, March 2009.

149 Marc Andreessen has spent much of his life… an investor and board member: author interviews with Marc Andreessen, May 9, 2007, and June 9, 2008.

150 They named the site Ning: author interview with Andreessen, March 30, 2009.

150 ”I wouldn’t be sitting here without him“: author interview with Gina Bianchini, September 15, 2008.

150 ”You can talk about the economy“: author interview with Ben Horowitz, February 20, 2009.

152 thirty-four million monthly viewers: Nielsen/NetRatings, August 2006.

152 ”When we started“: author interview with Chad Hurley September 11, 2007.

153 ”If that works“: author interview with Eric Schmidt, June 11, 2008.

153 ”Right now“: Steve Ballmer Q amp;A with the editors of Business Week, October 11, 2006.

153 thirteen of the twenty most popular videos: Kevin J. Delaney and Matthew Karnitschnig, Wall Street Journal, February 21, 2007.

153 ”There are some issues with YouTube“: Redstone on Charlie Rose, quoted in the New York Times, October 10, 2006.

153 ”They can buy anything“: author interview with Irwin Gotlieb, June 2, 2008.

154 ”YouTube was an admission by Google“: author interview with Danny Sullivan, March 20, 2008.

154 ”They didn’t value our content“: author interview with Jeff Zucker, April 25, 2008.

154 ”Every time we thought we came down“: author interview with Phillipe Daumann, May 1, 2007.

155 ”no revenue at the time“: author interviews with Eric Schmidt, October 8, 2007, and June 11, 2008.

155 ”give the majority of revenue to them“: Larry Page at a small press lunch attended by the author, May 10, 2007.

155 ”theft“: author interview with Phillipe Daumann, May 15, 2008.

155 ”it gets redistributed“: author interview with Jeff Bewkes, April 10, 2008.

156 ”I don’t need somebody else to say“: author interview with Phillipe Daumann, May 15, 2008.

156 willing to believe that Google ”was well intentioned“: author interview with Jeff Bewkes, April 10, 2008.

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