Cecilia Martinez - Improving Health Care Quality

2 Research nonstatistical tools that are commonly applied in quality improvement initiatives. Give a brief description of each of these tools and identify the steps in the DMAIC and PDCA frameworks in which they are most applicable.

3 Research and share principles of effective data visualization. Identify visualization techniques that should be avoided.

4 Explore the literature to find other quality improvement frameworks. Discuss how they compare to DMAIC and PDCA.

1 Agency for Healthcare Research and Quality (2017). About the National Quality Strategy. https://www.ahrq.gov/workingforquality/about/index.html(accessed 19 August 2019).

2 Altshuller, G. (1999). The Innovation Algorithm ‐ TRIZ, Systematic Innovation and Technical Creativity, 1e. Technical Innovation Center.

3 ASQ (2019). Building dashboards to access and share updated reports. https://asq.org/quality-resources/six-sigma(accessed 19 August 2019).

4 Babbie, E. (2015). The Practice of Social Research, 14e. Cengage Learning.

5 Cleveland, W.S. (1994). The Elements of Graphing Data, 2e. Hobart Press.

6 Deming, W.E. (1986). Out of the Crisis, 2e. MIT Press.

7 Few, S. (2012). Show me the Numbers: Designing Tables and Graphs to Enlighten, 2e. Analytics Press.

8 Hoerl, R. and Snee, R. (2012). Statistical Thinking: Improving Business Performance, 2e. Wiley.

9 Knaflic, C. (2015). Storytelling with Data: A Data Visualization Guide for Business Professionals. Wiley.

10 Montgomery, D.C. (2012). Statistical Quality Control, 7e. Wiley.

11 Polit, D.F. (2010). Statistics and Data Analysis for Nursing Research, 2e. Pearson.

12 Roos, D., Womack, J.P., and Jones, D.T. (1991). The Machine That Changed the World: The Story of Lean Production. Harper Perennial.

13 Rosner, B. (2015). Fundamentals of Biostatistics, 8e. Cengage Learning.

14 Tufte, E.R. (2001). The Visual Display of Quantitative Information, 2e. Graphics Press.

15 World Health Organization (2006). Quality of care: a process for making strategic choices in health systems. https://www.who.int/management/quality/assurance/QualityCare_B.Def.pdf(accessed 28 December 2019).

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