Cecilia Martinez - Improving Health Care Quality

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Mary Ann Shifflet

University of Southern Indiana

Cecilia Martinez

Clarkson University

Jane Oppenlander

Clarkson University

This edition first published 2020

© 2020 John Wiley & Sons

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The right of Mary Ann Shifflet, Cecilia Martinez, Jane Oppenlander and Shirley Shmerling to be identified as the authors of this work has been asserted in accordance with law.

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Library of Congress Cataloging‐in‐Publication Data

Names: Shifflet, Mary Ann, 1956- author. | Martinez, Cecilia, 1979- author.

| Oppenlander, Jane, author. | Shmerling, Shirley, 1961- author.

Title: Improving health care quality : case studies with JMP / Mary Ann

Shifflet, Cecilia Martinez, Jane Oppenlander, Shirley Shmerling.

Description: Hoboken, NJ : Wiley, [2020] | Includes bibliographical

references and index.

Identifiers: LCCN 2019057873 (print) | LCCN 2019057874 (ebook) | ISBN

9781119604617 (hardback) | ISBN 9781119604648 (adobe pdf) | ISBN

9781119604679 (epub)

Subjects: MESH: Quality Improvement | Quality Assurance, Health

Care--methods | Models, Statistical | Data Analysis | Outcome and

Process Assessment, Health Care--methods | United States | Case Reports

Classification: LCC RA418 (print) | LCC RA418 (ebook) | NLM W 84.4 AA1 |

DDC 362.1--dc23

LC record available at https://lccn.loc.gov/2019057873

LC ebook record available at https://lccn.loc.gov/2019057874

Cover Design: Wiley

Cover Image: © Baac3nes/Getty Images

To my husband, Mark, and sons David, Michael and Robert	Mary Ann Shifflet
To my daughter, Anna Victoria	Cecilia Martinez
To my family and my teachers	Jane Oppenlander
To my husband, Dror, and sons Matan and Adi	Shirley Shmerling

If you cannot be one of the authors, being invited to write the Foreword is perhaps the next best thing!

I say this because, when the idea for this project first came about, I had agreed to be one of the co‐authors. I was really excited about being a part of it, and to have the opportunity to contribute to the literature of the use of statistical analysis in improving the quality of healthcare delivery. The energy that Mary Ann, Cecilia, Jane, and Shirley each brought to the early discussions about the book was infectious, and I was eager to get started. Unfortunately, due to life circumstances at the time, I had to make the difficult decision to step away. It is so rewarding to see that the book has now come to fruition, and I believe it will become a great addition to the bookshelves of current and future healthcare leaders alike.

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