Сьюзан Кейн - Quiet [The Power of Introverts in a World That Can't Stop Talking]

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At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who innovate and create but dislike self-promotion; who favor working on their own over brainstorming in teams. Although they are often labeled "quiet," it is to introverts that we owe many of the great contributions to society - from van Gogh’s sunflowers to the invention of the personal computer.
Passionately argued, impressively researched, and filled with indelible stories of real people, Quiet shows how dramatically we undervalue introverts, and how much we lose in doing so. Taking the reader on a journey from Dale Carnegie’s birthplace to Harvard Business School, from a Tony Robbins seminar to an evangelical megachurch, Susan Cain charts the rise of the Extrovert Ideal in the twentieth century and explores its far-reaching effects. She talks to Asian-American students who feel alienated from the brash, backslapping atmosphere of American schools. She questions the dominant values of American business culture, where forced collaboration can stand in the way of innovation, and where the leadership potential of introverts is often overlooked. And she draws on cutting-edge research in psychology and neuroscience to reveal the surprising differences between extroverts and introverts.
Perhaps most inspiring, she introduces us to successful introverts - from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Finally, she offers invaluable advice on everything from how to better negotiate differences in introvert-extrovert relationships to how to empower an introverted child to when it makes sense to be a "pretend extrovert."
This extraordinary book has the power to permanently change how we see introverts and, equally important, how introverts see themselves.

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45. “hawk” and “dove” members: Elaine Aron, “A Future Headline: ‘HSPs, the Key to Human Survival?’ ” August 2007, Comfort Zone Online: http://www.hsperson.com/pages/1Aug07.htm.

46. Great tit birds: Nettle, “The Evolution of Personality Variation in Humans and Other Animals,” 624–25. See also Sloan Wilson, Evolution for Everyone , 110.

47. “If you send an introvert into a reception”: David Remnick, “The Wilderness Campaign,” The New Yorker , September 13, 2004.

48. “Most people in politics draw energy”: John Heilemann, “The Comeback Kid,” New York magazine, May 21, 2006.

49. “It’s about the survival of the planet”: Benjamin Svetkey, “Changing the Climate,” Entertainment Weekly , July 14, 2006.

50. “warrior kings” and “priestly advisers”: Aron, “Revisiting Jung’s Concept of Innate Sensitiveness.”

CHAPTER 7: WHY DID WALL STREET CRASH AND WARREN BUFFETT PROSPER?

1. Just after 7:30 a.m.: Alan’s story and the description of Dorn and her house are based on a series of telephone and e-mail interviews with the author, conducted between 2008 and 2010.

2. Financial history is full of examples: There are also many examples from military history. “Hurrah, boys, we’ve got them!” General Custer famously shouted at the battle of Little Bighorn in 1876—just before his entire unit of two hundred men was wiped out by three thousand Sioux and Cheyenne. General MacArthur advanced in the face of repeated Chinese threats of attack during the Korean War, costing almost 2 million lives with little strategic gain. Stalin refused to believe that the Germans would invade Russia in 1941, even after ninety warnings of an impending attack. See Dominic D. P. Johnson, Overconfidence and War: The Havoc and Glory of Positive Illusions (Cambridge, MA: Harvard University Press, 2004).

3. The AOL–Time Warner merger: Nina Monk, Fools Rush In: Steve Case, Jerry Levin, and the Unmaking of AOL Time-Warner (New York: HarperCollins, 2005).

4. They protect themselves better from the downside: The psychology professor Richard Howard, in an interview with the author on November 17, 2008, notes that introverts tend to down-regulate positive emotions and extroverts tend to up-regulate them.

5. our limbic system: Note that these days many scientists dislike the phrase “limbic system.” This is because no one really knows which parts of the brain this term refers to. The brain areas included in this system have changed over the years, and today many use the term to mean brain areas that have something to do with emotion. Still, it’s a useful shorthand.

6. “No, no, no! Don’t do that”: See, for example, Ahmad R. Hariri, Susan Y. Bookheimer, and John C. Mazziotta, “Modulating Emotional Responses: Effects of a Neocortical Network on the Limbic Systems,” NeuroReport 11 (1999): 43–48.

7. what makes an extrovert an extrovert: Richard E. Lucas and Ed Diener, “Cross-Cultural Evidence for the Fundamental Features of Extraversion,” Journal of Personality and Social Psychology 79, no. 3 (2000): 452–68. See also Michael D. Robinson et al., “Extraversion and Reward-Related Processing: Probing Incentive Motivation in Affective Priming Tasks,” Emotion 10, no. 5 (2010): 615–26.

8. greater economic, political, and hedonistic ambitions: Joshua Wilt and William Revelle, “Extraversion,” in Handbook of Individual Differences in Social Behavior , edited by Mark R. Leary and Rich H. Hoyle (New York: Guilford Press, 2009), 39.

9. The key seems to be positive emotion: See Lucas and Diener, “Cross-Cultural Evidence for the Fundamental Features of Extraversion.” See also Daniel Nettle, Personality: What Makes You the Way You Are (New York: Oxford University Press, 2007).

10. The basis of buzz: Richard Depue and Paul Collins, “Neurobiology of the Structure of Personality: Dopamine, Facilitation of Incentive Motivation, and Extraversion,” Behavioral and Brain Sciences 22, no. 3 (1999): 491–569. See also Nettle, Personality: What Makes You the Way You Are .

11. Dopamine is the “reward chemical”: Depue and Collins, “Neurobiology of the Structure of Personality: Dopamine, Facilitation of Incentive Motivation, and Extraversion.” See also Nettle, Personality: What Makes You the Way You Are . See also Susan Lang, “Psychologist Finds Dopamine Linked to a Personality Trait and Happiness,” Cornell Chronicle 28, no. 10 (1996).

12. early findings have been intriguing: Some of the findings in this line of research have been contradictory or have not been replicated, but together they pose an important avenue of inquiry.

13. In one experiment, Richard Depue: Depue and Collins, “Neurobiology of the Structure of Personality: Dopamine, Facilitation of Incentive Motivation, and Extraversion.”

14. extroverts who win gambling games: Michael X. Cohen et al., “Individual Differences in Extraversion and Dopamine Genetics Predict Neural Reward Responses,” Cognitive Brain Research 25 (2005): 851–61.

15. other research has shown that the medial orbitofrontal cortex: Colin G. DeYoung et al., “Testing Predictions from Personality Neuroscience: Brain Structure and the Big Five,” Psychological Science 21, no. 6 (2010): 820–28.

16. introverts “have a smaller response” … “break a leg to get there”: Nettle, Personality: What Makes You the Way You Are .

17. “This is great!”: Michael J. Beatty et al., “Communication Apprehension as Temperamental Expression: A Communibiological Paradigm,” Communication Monographs 65 (1988): reporting that people with high communication apprehension “value moderate … success less than do those low in the trait.”

18. “Everyone assumes that it’s good to accentuate positive emotions”: Richard Howard interview with the author, November 17, 2008. Howard also pointed to this interesting take by Roy F. Baumeister et al., “How Emotions Facilitate and Impair Self-Regulation,” in Handbook of Emotion Regulation , edited by James J. Gross (New York: Guilford Press, 2009), 422: “positive emotion can sweep aside the normal restraints that promote civilized behavior.”

19. Another disadvantage of buzz: Note that this sort of risk-taking behavior is in what Daniel Nettle ( Personality: What Makes You the Way You Are , 83) calls “the shared territory” of extroversion and another personality trait, conscientiousness. In some cases conscientiousness is the better predictor.

20. extroverts are more likely than introverts to be killed while driving … remarry: Nettle, Personality: What Makes You the Way You Are . See also Timo Lajunen, “Personality and Accident Liability: Are Extroversion, Neuroticism and Psychoticism Related to Traffic and Occupational Fatalities?” Personality and Individual Differences 31, no. 8 (2001): 1365–73.

21. extroverts are more prone than introverts to overconfidence: Peter Schaefer, “Overconfidence and the Big Five,” Journal of Research in Personality 38, no. 5 (2004): 473–80.

22. better off with more women: See, for example, Sheelah Kolhatkar, “What if Women Ran Wall Street?” New York Magazine , March 21, 2010.

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