Сьюзан Кейн - Quiet [The Power of Introverts in a World That Can't Stop Talking]

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At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who innovate and create but dislike self-promotion; who favor working on their own over brainstorming in teams. Although they are often labeled "quiet," it is to introverts that we owe many of the great contributions to society - from van Gogh’s sunflowers to the invention of the personal computer.
Passionately argued, impressively researched, and filled with indelible stories of real people, Quiet shows how dramatically we undervalue introverts, and how much we lose in doing so. Taking the reader on a journey from Dale Carnegie’s birthplace to Harvard Business School, from a Tony Robbins seminar to an evangelical megachurch, Susan Cain charts the rise of the Extrovert Ideal in the twentieth century and explores its far-reaching effects. She talks to Asian-American students who feel alienated from the brash, backslapping atmosphere of American schools. She questions the dominant values of American business culture, where forced collaboration can stand in the way of innovation, and where the leadership potential of introverts is often overlooked. And she draws on cutting-edge research in psychology and neuroscience to reveal the surprising differences between extroverts and introverts.
Perhaps most inspiring, she introduces us to successful introverts - from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Finally, she offers invaluable advice on everything from how to better negotiate differences in introvert-extrovert relationships to how to empower an introverted child to when it makes sense to be a "pretend extrovert."
This extraordinary book has the power to permanently change how we see introverts and, equally important, how introverts see themselves.

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5. self-talk to reassess upsetting situations: Kevin N. Ochsner et al., “Rethinking Feelings: An fMRI Study of the Cognitive Regulation of Emotion,” Journal of Cognitive Neuroscience 14, no. 8 (2002): 1215–29.

6. scientists conditioned a rat: Ledoux, The Emotional Brain , 248–49.

7. Hans Eysenck: David C. Funder, The Personality Puzzle (New York: W. W. Norton, 2010), 280–83.

8. high arousal levels in the brain: E-mail from Jerome Kagan to the author, June 23, 2010.

9. many different kinds of arousal: E-mail from Carl Schwartz to the author, August 16, 2010. Also note that introverts seem not to be in a baseline state of high arousal so much as susceptible to tipping over into that state.

10. excited fans at a soccer game: E-mail from Jerome Kagan to the author, June 23, 2010.

11. a host of evidence that introverts are more sensitive: This has been written about in many places. See, for example, Robert Stelmack, “On Personality and Arousal: A Historical Perspective on Eysenck and Zuckerman,” in On the Psychobiology of Personality: Essays in Honor of Marvin Zuckerman , edited by Marvin Zuckerman and Robert Stelmack (Pergamon, 2005), 17–28. See also Gerald Matthews et al., Personality Traits (Cambridge, UK: Cambridge University Press, 2003), 169–70, 186–89, 329–42. See also Randy J. Larsen and David M. Buss, Personality Psychology: Domains of Knowledge About Human Nature (New York: McGraw Hill, 2005), 202–6.

12. lemon juice: Funder, The Personality Puzzle , 281.

13. noise level preferred by the extroverts: Russell G. Geen, “Preferred Stimulation Levels in Introverts and Extroverts: Effects on Arousal and Performance,” Journal of Personality and Social Psychology 46, no. 6 (1984): 1303–12.

14. They can hunt for homes: This idea comes from Winifred Gallagher, House Thinking: A Room-by-Room Look at How We Live (New York: Harper Collins, 2006).

15. introverts function better than extroverts when sleep deprived: William Kilgore et al., “The Trait of Introversion-Extraversion Predicts Vulnerability to Sleep Deprivation,” Journal of Sleep Research 16, no. 4 (2007): 354–63.

16. Drowsy extroverts behind the wheel: Matthews, Personality Traits , 337.

17. Overarousal interferes with attention: Gerald Matthews and Lisa Dorn, “Cognitive and Attentional Processes in Personality and Intelligence,” in International Handbook of Personality and Intelligence , edited by Donald H. Saklofske and Moshe Zeidner (New York: Plenum Press, 1995): 367–96. Or, as the psychologist Brian Little puts it, “extraverts often find that they are able to handle cramming for speeches or briefings in a way that would be disastrous for introverts.”

18. a cycle of dread, fear, and shame: Berns, Iconoclast , 59–81.

CHAPTER 6: “FRANKLIN WAS A POLITICIAN, BUT ELEANOR SPOKE OUT OF CONSCIENCE”

1. “A shy man no doubt dreads the notice”: Charles Darwin, The Expressions of the Emotions in Man and Animals (Charleston, SC: BiblioBazaar, 2007), 259.

2. Easter Sunday, 1939. The Lincoln Memorial: My description of the concert is based on film footage of the event.

3. And it wouldn’t have, without Eleanor Roosevelt … to sing at the Lincoln Memorial: Allida M. Black, Casting Her Own Shadow: Eleanor Roosevelt and the Shaping of Postwar Liberalism (New York: Columbia University Press, 1996), 41–44.

4. “This was something unique”: The American Experience: Eleanor Roosevelt (Public Broadcasting System, Ambrica Productions, 2000). See transcript: http://www.pbs.org/wgbh/amex/eleanor/filmmore/

transcript/transcript1.html.

5. They met when he was twenty: Blanche Wiesen Cook, Eleanor Roosevelt, Volume One: 1884–1933 (New York: Viking Penguin, 1992), esp. 125–236. See also The American Experience: Eleanor Roosevelt .

6. her first scientific publication in 1997: Elaine N. Aron and Arthur Aron, “Sensory-Processing Sensitivity and Its Relation to Introversion and Emotionality,” Journal of Personality and Social Psychology 3, no. 2 (1997): 345–68.

7. When she was a girl … She decided to find out: The biographical information about Aron comes from (1) interview with the author, August 21, 2008; (2) Elaine N. Aron, The Highly Sensitive Person: How to Thrive When the World Overwhelms You (New York: Broadway Books, 1996); (3) Elaine N. Aron, The Highly Sensitive Person in Love: Understanding and Managing Relationships When the World Overwhelms You (New York: Broadway Books, 2000).

8. First Aron interviewed thirty-nine people … lightbulb burning a touch too brightly: Aron and Aron, “Sensory-Processing Sensitivity.” See also E. N. Aron, “Revisiting Jung’s Concept of Innate Sensitiveness,” Journal of Analytical Psychology 49 (2004): 337–67. See also Aron, The Highly Sensitive Person .

9. They feel exceptionally strong emotions: In laboratory studies, looking at pictures designed to create strong positive or negative emotions, they reported feeling more emotionally aroused than nonsensitive people. See B. Acevedo, A. Aron, and E. Aron, “Sensory Processing Sensitivity and Neural Responses to Strangers’ Emotional States,” in A. Aron (Chair), High Sensitivity, a Personality/Temperament Trait: Lifting the Shadow of Psychopathology , symposium presented at the Annual Meeting of the American Psychological Association, San Diego, California, 2010. See also Jadzia Jagiellowicz, Arthur Aron, Elaine Aron, and Turhan Canli, “Faster and More Intense: Emotion Processing and Attentional Mechanisms in Individuals with Sensory Processing Sensitivity,” in Aron, High Sensitivity .

10. scientists at Stony Brook University: Jadzia Jagiellowicz et al., “Sensory Processing Sensitivity and Neural Responses to Changes in Visual Scenes,” Social Cognitive and Affective Neuroscience , 2010, doi.10.1093/scan/nsq001.

11. echoes Jerome Kagan’s findings: Jerome Kagan, “Reflection-Impulsivity and Reading Ability in Primary Grade Children,” Child Development 363, no. 3 (1965): 609–28. See also Ellen Siegelman, “Reflective and Impulsive Observing Behavior,” Child Development 40, no. 4 (1969): 1213–22.

12. “If you’re thinking in more complicated ways”: Interview with the author, May 8, 2010.

13. highly empathic: Aron and Aron, “Sensory-Processing Sensitivity.” See also Aron, “Revisiting Jung’s Concept of Innate Sensitiveness.” See also Aron, The Highly Sensitive Person . And see the following fMRI studies: Acevedo, “Sensory Processing Sensitivity and Neural Responses to Strangers’ Emotional States.” And see Jadzia Jagiellowicz, “Faster and More Intense: Emotion Processing and Attentional Mechanisms in Individuals with Sensory Processing Sensitivity.” Note that many personality psychologists who subscribe to the “Big 5” theory of personality associate empathy not with sensitivity (a construct that is gaining attention, but is relatively less well known than the Big 5), but with a trait known as “Agreeableness” and even extroversion. Aron’s work does not challenge these associations, but expands them. One of the most valuable aspects of Aron’s work is how radically, and fruitfully, she reinterprets personality psychology.

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