1 Cover
2 Title Page MARTY CAGAN WITH CHRIS JONES Silicon Valley Product Group
3 Copyright
4 Dedication
5 PART I: Lessons from Top Tech Companies Note CHAPTER 1: Behind Every Great Company The Role of Technology Strong Product Leadership Empowered Product Teams Notes CHAPTER 2: The Role of Technology Notes CHAPTER 3: Strong Product Leadership The Role of Leadership—Inspiration The Role of Management—Execution Note CHAPTER 4: Empowered Product Teams CHAPTER 5: Leadership in Action CHAPTER 6: A Guide to EMPOWERED Who This Book Is For How This Book Is Organized
6 PART II: Coaching CHAPTER 7: The Coaching Mindset Developing People Is Job #1 Empowering People Produces the Best Results Beware Your Own Insecurities Cultivate Diverse Points of View Seek Out Teaching Moments Continually Earn the Trust of Your Team Have the Courage to Correct Mistakes CHAPTER 8: The Assessment People, Process, and Product The Gap Analysis The Coaching Plan CHAPTER 9: The Coaching Plan Product Knowledge Process Skills and Techniques People Skills and Responsibilities Notes CHAPTER 10: The One‐on‐One Keys to Effective One‐on‐Ones Anti‐Patterns Summary CHAPTER 11: The Written Narrative Note CHAPTER 12: Strategic Context Company Mission Company Scorecard Company Objectives Product Vision and Principles Team Topology Product Strategy CHAPTER 13: Sense of Ownership Notes CHAPTER 14: Managing Time CHAPTER 15: Thinking CHAPTER 16: Team Collaboration Note CHAPTER 17: Stakeholder Collaboration CHAPTER 18: Imposter Syndrome CHAPTER 19: Customer‐Centricity Notes CHAPTER 20: Integrity Dependability The Company's Best Interests Accountability CHAPTER 21: Decisions Right‐Size Decision Analysis Collaboration‐Based Decision Making Resolving Disagreements Transparency Disagree and Commit Note CHAPTER 22: Effective Meetings Communication Decisions Problem Solving Organizing Effective Meetings CHAPTER 23: Ethics Note CHAPTER 24: Happiness Meaningful Work Personal Relationship Personal Recognition Work Habits Modeling Good Behaviors Career Planning Note CHAPTER 25: Leader Profile: Lisa Kavanaugh Path to Leadership Leadership in Action
7 PART III: Staffing Note CHAPTER 26: Competence and Character Competence Character Notes CHAPTER 27: Recruiting Note CHAPTER 28: Interviewing Note CHAPTER 29: Hiring Note CHAPTER 30: Remote Employees Artifacts Trust Time Note CHAPTER 31: Onboarding CHAPTER 32: New Employee Bootcamp CHAPTER 33: Performance Reviews CHAPTER 34: Terminating CHAPTER 35: Promoting CHAPTER 36: Leader Profile: April Underwood Path to Leadership Leadership in Action
8 PART IV: Product Vision and Principles Note CHAPTER 37: Creating a Compelling Vision Customer‐Centric North Star Scope and Timeframe Leveraging Industry Trends CHAPTER 38: Sharing the Product Vision Communicating the Product Vision Validating the Product Vision Product Vision as a Recruiting Tool Product Vision as an Evangelism Tool CHAPTER 39: Product Principles and Ethics Note CHAPTER 40: Leader Profile: Audrey Crane Path to Leadership Leadership in Action Note
9 PART V: Team Topology Note CHAPTER 41: Optimizing for Empowerment Ownership Autonomy Alignment CHAPTER 42: Team Types Platform Teams Experience Teams CHAPTER 43: Empowering Platform Teams Shared Team Objectives Platform‐as‐a‐Product Objectives Note CHAPTER 44: Empowering Experience Teams Media Product E‐Commerce Product Enterprise Product Marketplace Product Customer‐Enabling Product CHAPTER 45: Topology and Proximity Optimizing for the Product Team CHAPTER 46: Topology Evolution Evolving a Topology Topology Warning Signs CHAPTER 47: Leader Profile: Debby Meredith Path to Leadership Leadership in Action
10 PART VI: Product Strategy Notes CHAPTER 48: Focus Notes CHAPTER 49: Insights Quantitative Insights Qualitative Insights Technology Insights Industry Insights Shared Learnings Note CHAPTER 50: Actions CHAPTER 51: Management CHAPTER 52: Leader Profile: Shan‐Lyn Ma Path to Leadership Leadership in Action
11 PART VII: Team Objectives CHAPTER 53: Empowerment Assigning Problems to Solve, Rather Than Features to Build Sharing Strategic Context CHAPTER 54: Assignment Assigning Objectives to Product Teams Determining Key Results Alignment Keep‐the‐Lights‐On Work Note CHAPTER 55: Ambition CHAPTER 56: Commitments High‐Integrity Commitments Deliverables Tracking High‐Integrity Commitments CHAPTER 57: Collaboration Shared Team Objectives Common Objectives Note CHAPTER 58: Management Keep‐the‐Lights‐On Work Weekly Tracking Staying on Track Helping Our Colleagues CHAPTER 59: Accountability Note CHAPTER 60: Objectives in Perspective CHAPTER 61: Leader Profile: Christina Wodtke Path to Leadership Leadership in Action Note
12 PART VIII: Case Study CHAPTER 62: Company Backgrounder Note CHAPTER 63: Company Objectives Note CHAPTER 64: Product Vision and Principles CHAPTER 65: Team Topology Team Topology Overview Notes CHAPTER 66: Product Strategy Focus Insights Action Management Notes CHAPTER 67: Product Team Objectives Company Dashboard Notes CHAPTER 68: Business Results CHAPTER 69: Key Takeaways CHAPTER 70: Leader Profile: Judy Gibbons Path to Leadership Leadership in Action
13 PART IX: Business Collaboration CHAPTER 71: The Role of Product Leaders Business Results Product Strategy Product Teams CHAPTER 72: Stakeholder Management vs. Collaboration CHAPTER 73: Shared Insights and Learning CHAPTER 74: Keeping the Lights On CHAPTER 75: Evangelism CHAPTER 76: Leader Profile: Avid Larizadeh Duggan Path to Leadership Leadership in Action
14 PART X: Inspired, Empowered, and Transformed CHAPTER 77: Meaningful Transformation CHAPTER 78: Transformation in Action CHAPTER 79: TRANSFORMED CHAPTER 80: The Most Important Thing CHAPTER 81: The Destination Final Thoughts
15 Acknowledgments
16 About the Authors
17 Learning More
18 Index
19 End User License Agreement
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2 Table of Contents
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