Michelle Krasniak - Social Media Marketing All-in-One For Dummies

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Get
 social with the bestselling social media marketing book
No person can ignore social media these days—and no business can afford to ignore it either. Our lives are mediated through the flicker of Facebook, Twitter, YouTube, and Instagram—and brands are increasingly interwoven with our online identities. Even for the 90% of marketers who interact with social media regularly, its pace and scale can be confusing to the point of distraction. 
 helps you take a step back, make sense of the noise, and get your brand voice heard over the babble—in the way you want it to be. 
These nine mini-books in one give you essential, straightforward, and friendly guidance on how to use the major social platforms to promote your business, engage your customers, and use feedback to make your product or service the best that it can be. From evaluating the right social mix and planning your strategy to the really fun stuff—like creating videos on Snapchat and TikTok, diving deep on a podcast, or looking pretty on Pinterest—you’ll find everything you need to get your social ducks in a row and say the right things. And once the campaign is over, you can follow the guidance here to evaluate success and iterate on your approach, before getting right back out there for an even bigger second bite. 
Keep up with the latest changes on Twitter, Facebook, LinkedIn, TikTok, and more Blend your social side with your traditional marketing presence Become more engaging and metric your success Get to know your fans with user data Wherever you’re coming from—social media strategist, site manager, marketer, or something else—social media is where your customers are. This book shows you how to be there, too.

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16 Book 9 Chapter 2TABLE 2-1 Analytics Availability on Content-Sharing Sites

17 Book 9 Chapter 6TABLE 6-1 Online Metrics ResourcesTABLE 6-2 Social Media by Genre and KPITABLE 6-3 Online Advertising Resources

List of Illustrations

1 Book 1 Chapter 1FIGURE 1-1: Facebook still reigns supreme as the top social media platform that...FIGURE 1-2: The Instagram page for Blue Rain Gallery uses strong images to grab...FIGURE 1-3: As part of its community-branding activities, Walt Arnold Commercia...FIGURE 1-4: Twitter is an excellent way for Albuquerque Economic Development to...FIGURE 1-5: Array Technologies uses its LinkedIn presence to provide company up...FIGURE 1-6: The cost of social media compared to other marketing tactics. FIGURE 1-7: The classic conversion funnel shows that only 2 to 4 percent of fun...FIGURE 1-8: Social media is what helps small businesses meet their goals the mo...FIGURE 1-9: All social media channels and other forms of online marketing inter...FIGURE 1-10: Establish your social-marketing goals, objectives, and target mark...

2 Book 1 Chapter 2FIGURE 2-1: Social media would fit near the top of the ROI scale for Internet-m...FIGURE 2-2: Social commerce revenues will grow rapidly over the next five years...FIGURE 2-3: Typical e-commerce statistics available on Google Analytics. FIGURE 2-4: Target Profit Sales calculator from AccountingforManagement.org. FIGURE 2-5: The break-even chart plots fixed plus variable costs; each sale aft...FIGURE 2-6: Play around with variables, such as the value of a sale, and perfor...FIGURE 2-7: The relationship between performance metrics and business metrics f...

3 Book 1 Chapter 3FIGURE 3-1: Quantcast (top) and Alexa (bottom) provide demographic profiles tha...FIGURE 3-2: Quantcast estimates topics that interest users of Goodreads.FIGURE 3-3: B2C (orange rows) and B2B (blue rows) businesses often utilize diff...FIGURE 3-4: HypeAuditor ranks the most influential Instagram users.FIGURE 3-5: Build a social media marketing plan for your company.

4 Book 1 Chapter 4FIGURE 4-1: Using Yahoo! Calendar, you can easily schedule your social media ac...FIGURE 4-2: On the Google Calendar, you can provide specifics for a marketing t...FIGURE 4-3: This mock-up of a social media dashboard from Netvibes gathers the ...FIGURE 4-4: The Tools & Stats tab of this mock-up Netvibes dashboard displays t...FIGURE 4-5: The social media dashboard from Hootsuite allows you to monitor and...FIGURE 4-6: A basic social media policy may be enough to get you started. FIGURE 4-7: This blogger sets out a clear acknowledgment policy on product endo...FIGURE 4-8: A portion of The Brand Grader report for Netflix. FIGURE 4-9: The Social Mention results for Netflix.

5 Book 2 Chapter 1FIGURE 1-1: Enter a long URL at Bitly and receive a shortened URL in return.FIGURE 1-2: Product offerings can begin on Facebook (top) and then link to a se...FIGURE 1-3: The Etsy mini-badge on the right side of this blog drives traffic t...FIGURE 1-4: The Buy section of the search results page (top). Click on a specif...FIGURE 1-5: HowSociable provides a social-ranking score based on its definition...FIGURE 1-6: Results page from a simple Twitter search for New Mexican Restauran ...

6 Book 2 Chapter 2FIGURE 2-1: The SEMrush keyword tool estimates the volume of requests for relat...FIGURE 2-2: This tag cloud from TagCrowd shows the frequency (popularity) of wo...FIGURE 2-3: The page source (top) for the home page of Pennington Builders (bot...FIGURE 2-4: The page description metatag for the home page of the Pennington Bu...FIGURE 2-5: Compare the blog post (top) — which uses the keyword phrase persona ...FIGURE 2-6: Breadcrumb trails help both search engine robots and real people na...FIGURE 2-7: Page links on a site index provide easy access to all pages on the ...FIGURE 2-8: The Brooklyn Kitchen (top) earns high placement in Google search re...

7 Book 2 Chapter 3FIGURE 3-1: Field and Main, a restaurant in Marshall, Virginia, includes releva...FIGURE 3-2: Use tools such as SocialSearch to find real-time posts on Instagram...

8 Book 2 Chapter 4FIGURE 4-1: Use bookmarking services such as Mix.com (formerly StumbleUpon) to ...FIGURE 4-2: At Pinterest, companies can use different boards (categories) of im...FIGURE 4-3: Digg shows links to individual articles submitted by hundreds of th...FIGURE 4-4: A submission to FolkD, the social-bookmarking service.FIGURE 4-5: On every page of its website, Field & Main restaurant includes chic...FIGURE 4-6: Social share buttons encourage visitors to pass along your site or ...FIGURE 4-7: This widget from Elegant Themes enables users to quickly recommend ...

9 Book 3 Chapter 1FIGURE 1-1: Use the comment area to have a conversation with customers and pote...FIGURE 1-2: When you create useful content, others will want to share it, which...FIGURE 1-3: Many businesses choose blogs to start their content-marketing strat...FIGURE 1-4: Every Monday, Field and Main restaurant in Marshall, VA posts a hea...

10 Book 3 Chapter 2FIGURE 2-1: Use a blog to promote your business.FIGURE 2-2: Some web-hosting companies, such as Bluehost, enable you to set up ...FIGURE 2-3: This podcast was uploaded to Soundcloud and is brought into a websi...FIGURE 2-4: Always check for image rights and ask permission before using a pho...FIGURE 2-5: Use a photo-sharing site, such as Unsplash, to help market your bra...FIGURE 2-6: Use share buttons to make it easy for others to share your content.FIGURE 2-7: Guest blogging gives you the opportunity to reach a new customer ba...

11 Book 3 Chapter 4FIGURE 4-1: An editorial calendar can help keep your content organized and prio...FIGURE 4-2: Sharing your content on Facebook gives it the potential to go viral...FIGURE 4-3: LinkedIn is another great place to share your content.FIGURE 4-4: You can tell a lot about the performance of your content thanks to ...

12 Book 4 Chapter 1FIGURE 1-1: Twitter allows you to communicate in only 280 characters.FIGURE 1-2: Use Twitter to show your humanity and strike up conversations.FIGURE 1-3: Using text speak hurts the eyes and looks unprofessional.FIGURE 1-4: Sending spammy auto-DMs to your new followers will cause most of th...FIGURE 1-5: Take a break and read some of the more lighthearted news stories un...FIGURE 1-6: Don’t let life (or important tweets) pass you by!FIGURE 1-7: Save time and build lists so you can quickly hone in on the topics ...

13 Book 4 Chapter 2FIGURE 2-1: Topics! Topics! Even more Topics!FIGURE 2-2: To get someone’s attention on Twitter, use an @reply.FIGURE 2-3: @TMobileHelp acknowledged this customer’s anger and asked to take t...FIGURE 2-4: The main search results screen for the phrase “Social Media Marketi...FIGURE 2-5: The Advanced Search box … be sure to scroll down because there’s so...

14 Book 4 Chapter 3FIGURE 3-1: Your Twitter profile page offers little space to make a big impress...FIGURE 3-2: A header photo can highlight personality and passion.FIGURE 3-3: Pinning tweets keeps them at the top of your profile page.FIGURE 3-4: Embedding a tweet into a WordPress website.FIGURE 3-5: All the websites you can embed content from.FIGURE 3-6: You’ll paste the tweet’s URL here.

15 Book 4 Chapter 5FIGURE 5-1: Attach chat to the end of your hashtag word.FIGURE 5-2: A Twitter chat management platform such as Tchat.io can help you fo...FIGURE 5-3: Promote your chat on social networks.FIGURE 5-4: Even Instagram is a great place to post information about your Twit...FIGURE 5-5: Twubs has a Twitter chats schedule so you see what chats are happen...FIGURE 5-6: Following a numbered format helps keep your chat more organized.FIGURE 5-7: Adweek keeps things visually interesting by using gifs for their Tw...FIGURE 5-8: Expedia engages with their #ExpediaChat audience on a personal leve...

16 Book 5 Chapter 1FIGURE 1-1: Use your brand’s logo for the profile photo.FIGURE 1-2: Your Settings page is your Facebook toolbox.FIGURE 1-3: Your timeline is where you and your community interact.FIGURE 1-4: The number next to Notifications signifies new interactions and upd...FIGURE 1-5: Switch up your page’s template here.FIGURE 1-6: Choose your brand’s name for your custom username.FIGURE 1-7: Use the Invite Friends to Like Your Page box to invite friends to j...FIGURE 1-8: Use share buttons on your content.FIGURE 1-9: All your events will be listed here.FIGURE 1-10: Select where you want to share your event.

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