Michelle Krasniak - Social Media Marketing All-in-One For Dummies

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Get
 social with the bestselling social media marketing book
No person can ignore social media these days—and no business can afford to ignore it either. Our lives are mediated through the flicker of Facebook, Twitter, YouTube, and Instagram—and brands are increasingly interwoven with our online identities. Even for the 90% of marketers who interact with social media regularly, its pace and scale can be confusing to the point of distraction. 
 helps you take a step back, make sense of the noise, and get your brand voice heard over the babble—in the way you want it to be. 
These nine mini-books in one give you essential, straightforward, and friendly guidance on how to use the major social platforms to promote your business, engage your customers, and use feedback to make your product or service the best that it can be. From evaluating the right social mix and planning your strategy to the really fun stuff—like creating videos on Snapchat and TikTok, diving deep on a podcast, or looking pretty on Pinterest—you’ll find everything you need to get your social ducks in a row and say the right things. And once the campaign is over, you can follow the guidance here to evaluate success and iterate on your approach, before getting right back out there for an even bigger second bite. 
Keep up with the latest changes on Twitter, Facebook, LinkedIn, TikTok, and more Blend your social side with your traditional marketing presence Become more engaging and metric your success Get to know your fans with user data Wherever you’re coming from—social media strategist, site manager, marketer, or something else—social media is where your customers are. This book shows you how to be there, too.

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Social Mention

Social Mention ( www.socialmention.com/advanced_search ) tracks and measures what’s being said about a specific topic in real time across more than 100 social media services. It provides a social-ranking score based on its own definition of popularity — which includes self-defined criteria of strength, sentiment, passion, and reach — for every search.

You can select to monitor only specific services and choose among service categories of bookmarks, blogs, microblogs, videos, images, or all. Although you can input only one term at a time, the results may go back up to 30 days.

Social Media Marketing AllinOne For Dummies - изображение 148Social Mention also offers real-time widgets ( http://socialmention.com/tools ) to place on your site or in your browser bar. These widgets are simple plug-ins, but your programmer will need to copy and paste the widget code onto your site.

Sprout Social

A high-end package of social media tools, Sprout Social ( www.sproutsocial.com ) includes a comprehensive monitoring feature that combines all alerts, messages, and actions into a single stream that can be analyzed to discover trends. You can watch for social media comments about your business, brand, products, competitors, or industry topics in near real time. Prices start at $99 per user per month, but the company also offers a 30-day free trial.

Talkwalker Alerts

A comparable alternative to Google Alerts, Talkwalker ( www.talkwalker.com/alerts ) monitors the web for mentions of your brand, competitors, name, events, or other keywords. It provides email updates to your email inbox or RSS reader on a daily or weekly basis. The free version of Talkwalker Alerts has a limited number of searches; however, the paid Pro versions of Talkwalker ( www.talkwalker.com/en/social-media-intelligence ) include multiple social media sources, higher limits on the number of alerts, and other features. Prices start at approximately $800 per month, with a 14-day free trial.

Measuring the Buzz by Type of Service

The number of monitoring tools competing for market share is astonishing. The following tables are not intended to be comprehensive lists; instead, they simply provide some idea of what’s out there. Don’t forget the “simple” measuring services available directly through a social media platform, such as Twitter’s own search function, as shown in Figure 1-6.

FIGURE 16Results page from a simple Twitter search for New Mexican - фото 149

FIGURE 1-6:Results page from a simple Twitter search for New Mexican Restaurants.

Table 1-4lists tools for monitoring blogs and forums; tools for news, RSS, and geolocation sites; tools for Twitter; and some high-end tools at the enterprise level. You can always search for free tools in each category to get more options.

Social Media Marketing AllinOne For Dummies - изображение 150To ensure that your blog appears in a timely fashion in blog-monitoring tools, submit your blog to each one.

TABLE 1-4Helpful Monitoring Tools

Name URL Description
Blog- and Forum-Monitoring Tools
Attentio http://attentio.com A suite of B2B media monitoring and analysis tools; fee.
BlogSearchEngine www.blogsearchengine.org Search for blogs by topic area or search term.
Sovrn www.sovrn.com Free tool to help publishers monetize their websites and social media, reach their target audiences, and build relationships. Includes reports on user behavior, demographics, and actions.
Social News and RSS Tools
Google News http://news.google.com Keyword search of Google News.
Yahoo! News http://news.yahoo.com Keyword search of Yahoo! News.
Twitter-Monitoring Tools
Hashtagify.me http://hashtagify.me Manage your own hashtags and receive alerts when hashtags are used.
SocialOomph www.socialoomph.com One-stop shop for multiple tools to monitor and manage many social media channels; freemium model.
TweetDeck tweetdeck.twitter.com Real-time tool for Twitter organizing, engagement, tracking searches, and activity in one interface.
Twitter Search https://twitter.com/search-home Twitter’s own search filter with advanced queries on multiple parameters.
https://twitter.com/search-advanced?lang=en
Fee-Based, Enterprise-Level Monitoring Tools
BrandsEye www.brandseye.com Paid service tracks online conversations with monitoring and insight tools.
eCairn https://ecairn.com/influencer-engagement Segment target audiences to gain insights and engage with influencers.
Sysomos Listen www.sysomos.com/platform/listen Monitor and measure buzz and sentiment in real time.
Khoros https://khoros.com/platform/marketing#intelligence Monitor community engagement as part of an integrated social media management package.
Nielsen Online www.nielsen.com/us/en/solutions/measurement/online.html Measure and analyze online audiences for social media, advertising, video viewing, consumer-generated media, word of mouth, and other consumer behaviors.
Salesforce Marketing Cloud www.salesforcemarketingcloud.com/products/social-media-listening Detailed monitoring of social media buzz about industry, competitors, and/or brand. Analyze customer desires, evaluate content engagement, and assess campaign reaction.

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