Alain Lempereur - Mediation

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Mediation: краткое содержание, описание и аннотация

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When negotiation fails, mediation avails other moves for an amicable resolution. Whether you are a current or future mediator or a party to a conflict, this is your essential companion to the theory, concepts, and best practices of mediation. In a world ridden by social divisions, responsible resolution of conflicts is more timely than ever. What happens when parties are unable to negotiate an agreement together? The next move is to invite a third party to reset the negotiations, facilitate the exchanges, rebuild a working relationship and empower the parties to explore the past, surface their present needs, invent, evaluate and choose the best solutions for the future.
Mediation: Negotiation by Other Moves Models and principles from various domains of mediation: family, business & labor, public affairs, international relations A mediation framework to prepare for mediation and to run its process smoothly A step-by-step approach to a mediation session, from the opening until a possible settlement, via the various phases of problem solving Mediation traps and how to avoid them—for mediators and parties alike Ethics of mediation and questions of responsibility
is essential reading for anyone who wishes to develop a pragmatic approach to mediation.

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For the sister, the emotional need to conserve the family home and the practical need to find accommodation

For the brother, the need to finance the acquisition of a small apartment in the same town to house his two kids, who are attending university

From there, the mediator brings the parties to imagine solutions not formerly envisioned. The property will not be divided. The sister will let her nephews, the students, occupy half of the house. She will keep the family home, while her brother will not incur any expenditure to house his kids in town. At the end of the children's studies, the sister will pay a rent to her brother or progressively buy his part of the house.

Because the solutions are elaborated by the parties themselves and respond better to their multiple needs, as well as those of others, they are not only well accepted but also more easily implemented. Naturally, for solutions to be acceptable they also need to appear equitable – fair – to both parties in the unique context of each situation. This important principle of fairness is analyzed in Chapter 3.

Control of the Parties Over the Final Decision

If one chooses an external decision system – arbitration, ruling, or vote – uncertainty increases as our control over the final decision diminishes. Choosing to rely on a third party is accepting in advance that their decision can disappoint us, not conforming itself to our expectations, hurting us, and even frustrating everyone.

On the other hand, the advantage of mediation – as in negotiation – is to leave the power of the decision to the parties themselves, evidently consistent with public order. In this sense, mediation prolongs the negotiated space where the parties retain their autonomy and engage one another freely. It is only as a last resort, mediation failing, that the final outcome requires an external decision‐making body imposing itself from this point forward. In that respect, mediation makes parties aware of their responsibilities and decision‐making capabilities. They control their decision. Certainly, they can refuse, if necessary, an agreement that they would consider unsatisfying; but the flip side to this freedom is that they can otherwise accept it and agree to implement an agreement that is suitable to them.

Nevertheless, it happens that a party, facing mediation, feels a form of disempowerment. Two principal causes explain how mediation can by perceived as interference. One is the tactlessness of mediators, who fail to act like facilitators when necessary and rather overplay the role of advisers, to the extent of appearing as moralizers and know‐it‐alls. The other reason concerns the inadequate choices of mediators. In Africa, for example, mediations proposed by a former colonial power will in general be badly received by the representatives of an independent state, quick to interpret them as a neocolonial maneuver.

Avoiding this parties' feeling of disempowerment is an ongoing concern for the mediator. Thus, it is up to them to walk the talk and constantly prove by their behaviors and moves that they do the utmost to help the parties to find their own solutions and, in the final analysis, to recall that the ultimate decision belongs to them, and not to the mediator.

*

Committed to overcoming a painful past and building an acceptable future, mediation will be pertinent each time that the relevant conflict will bring together some of the 14 justifications presented in this chapter. There is no need for all criteria to be verified; but the more there are, the more relevant mediation will prove. Needless to say, the fact remains that at the onset of mediation the parties may express fears and doubts. Are mediators neutral? Are they independent enough of all the interested parties? Do they not risk showing themselves more sensitive to the point of view of the other than to mine? Are they competent? Will they keep what I tell them confidential? Are they going to impose their own visions of things on us? Hence the importance, for the mediator, as for the parties, to keep in mind some key principles regarding structuring the functioning of mediation. This is the goal of the following chapter.

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