David Blanchard - Supply Chain Management Best Practices

1 Cover

2 Title Page Supply Chain Management Best Practices Third Edition DAVID BLANCHARD

3 Copyright

4 Dedication

5 Preface

6 Acknowledgments

7 PART 1: Introduction to Supply Chain Management CHAPTER 1: If Supply Chain Is the Answer, Then What's the Question? You Knew This Job Was Dangerous When You Took It The Big Picture The Supply Chain's Back Story Roadblocks on the Supply Chain Path Separating the Good from the Best Notes CHAPTER 2: Anatomy of a Supply Chain Aerospace: Changing the Game, for Better or Worse Consumer-Packaged Goods: The Moment of Truth Food and Beverage: Cutting Out the Middleman Healthcare: Driving Out Waste Industrial Products: Diversity in the Supply Chain Oil and Gas: Managing the Managers Pharmaceuticals: Innovation in Real Time Retail: It's Amazon's World—We're Just Shopping in It Notes CHAPTER 3: Supply Chain Metrics How to Prevent a Supply Chain Heart Attack What Makes a Supply Chain Leader? Measure Satisfaction Everybody's Talking About Benchmarking Do the Right Things Setting Your Sights High Supply Chain Checkup Learn the SCOR SCM for Dummies Follow the Roadmap Make It All Meaningful Focusing on the Customer Notes

8 PART 2: Traditional Core Processes of Supply Chain Management CHAPTER 4: Planning and Forecasting A Bias Against Good Plans From Soup to S&OP No Time Like the Real Time End-to-End Integration Analyze This A Happy Ending Notes CHAPTER 5: Procurement A Formula for Success Managing the Changes Keep Your Friends Close and Your Suppliers Closer Looking Backward to See Forward Ensuring a Healthy Supply Chain It Seemed Like a Good Idea at the Time An Online Car Wreck A Rating Service for Buyers and Sellers Sustainable Sourcing Pays Off Closing the Loop Notes CHAPTER 6: Manufacturing The Toyota Way Nearly Perfect Leaning into Quality Don't Settle for Occasional Improvement The Value of Teamwork Leaning in the Right Direction Smart Manufacturing, Smarter Suppy Chains Supply Chain in 3D Collaborating on Product Designs The Future of Manufacturing Notes CHAPTER 7: Transportation Riding the Roads Regulations and Deregulation Fuel for Thought A Capacity for Change Know Thyself, and Thy Carrier, Too Collaboration Is a Two-Way Street A Carrier by Any Other Name Automate to Consolidate Autonomous Vehicles on Land, Sea, and Air Do-It-Yourself Logistics The Last Mile Get It There on Time Notes CHAPTER 8: Distribution and Warehousing Omni-Channel Surfing A Great Idea in Theory Virtual Inventory Cross-Docking, Compliance, and Collaboration Handle with Care Saving on Labor How to Better Manage Your Warehouse Design for Supply Chain Striking the Proper Balance A Site for Sore Eyes How Much Is Too Much? A Quick Guide to Site Selection The Three Deadly Sins of Warehousing Notes CHAPTER 9: Globalization Playing by Somebody Else's Rules Develop a Global Vision Following the Plan Friendly Nations “Low Cost” Sometimes Means “Poor Service” Total Cost of Supply Chain Take a Look for Yourself Finding the Next Global Hot Spot The Need for Supply Chain Visibility Shoring Up the Supply Chain There's No Place Like Home Notes CHAPTER 10: Customer Service The Perfect Order The High Cost of Imperfection Every Day Is a Holiday One Good Return Deserves Another Supply Chain in Reverse Money in the Bank A Better Way to Sell Mouthwash A Nine-Step Program for CPFR Don't Expect Collaboration to Be Easy Respecting Your Partners A Culture of Customer Satisfaction How to Get the Most Out of a Relationship Notes

9 PART 3: Supply Chain Strategies CHAPTER 11: 3PLs A Shift to the Supply Chain Side Letting Somebody Else Do It Supply Chain Essentials and Nonessentials Finding Your Core Competency The Same Set of Eyes The Financial Impact of Outsourcing Staying in Touch Going Beyond the 3PL Model Outpacing the Competition Higher Demands, Higher Expectations Notes CHAPTER 12: Risk Management Reducing Your Vulnerability Don't Let Their Problems Become Your Problems Shelter from Supply Chain Storms Cybersecurity Blanket Customs-Trade Partnership Against Terrorism Getting Countries to Talk to Each Other “It'll Never Happen Here” Taking Responsibility for Your Supply Chain Securing the Supply Chain Taking Steps Toward Effective Compliance An Investment Worth Making Business as Unusual Notes CHAPTER 13: Supply Chain Technology Getting the Job Done with AI The ABCs of RFID Proactive Replenishment In Search of Payback Work the Bugs Out A Block Off the Ol' Chain An Interconnected Collection of Technologies Reinvent, Rethink, Reimagine Notes CHAPTER 14: Corporate Social Responsibility Champions of CSR Corporate Irresponsibility Who's Minding the Supply Chain? The Black Elephant in the Room The Carbon Footprint of a Banana Don't Reinvent the Wheel Bridge Over Muddled Waters Eco-Friendly Strategies Notes CHAPTER 15: The Financial Supply Chain A Convergence of Talent Zero Hour for Budgeting Roll with the Changes Supply Chain Finance: Part Strategy, Part Technology Financials on the Rocks Show Me the Money Notes CHAPTER 16: The Supply Chain Profession People Management Talent Search Hiring Problem Solvers Training the Next Generation Toy Stories Gray Matters How Diverse Is Your Supply Chain? What Keeps You Up at Night? The Secret to Supply Chain Success Notes

10 About the Author

11 Index

12 End User License Agreement

1 Cover Page

2 Table of Contents

3 Begin Reading

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