Digital Health Communications

The last chapter of our book, Chapter 8, offers a final look at how digital mediations are being established in online health communities. Using an original semantic method for extracting conversational traces on the Doctissimo health forum, Damien De Meyere proposes an original mapping of lay expertise. For the author, lay health knowledge is divided online according to three categories of knowledge and skills acquired and shared: emotional expertise, which is acquired through interactive practices marked by empathy, interactional expertise (which sanctions users who frequently take part in more informal discussions not directly related to a pathology) and, finally, lay expertise (related to an experiential mastery of medical knowledge). While the latter form of expertise is often the most recognized and most studied, this last contribution to our overview of digital health communication shows the extent to which there is still a need for a holistic approach to online interactions. Digital health expertise must also be understood both within and beyond the realm of health knowledge. Mastering SICDs, being able to invest in interaction spaces, and being able to develop its own expression of an ethics of care are all elements that contribute to this digital lay expertise.

Introduction written by Benoit CORDELIER and Olivier GALIBERT.

Текст предоставлен ООО «ЛитРес».

Прочитайте эту книгу целиком, купив полную легальную версию на ЛитРес.

Безопасно оплатить книгу можно банковской картой Visa, MasterCard, Maestro, со счета мобильного телефона, с платежного терминала, в салоне МТС или Связной, через PayPal, WebMoney, Яндекс.Деньги, QIWI Кошелек, бонусными картами или другим удобным Вам способом.