Eli Pariser - The Filter Bubble

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An eye-opening account of how the hidden rise of personalization on the Internet is controlling—and limiting—the information we consume. In December 2009, Google began customizing its search results for each user. Instead of giving you the most broadly popular result, Google now tries to predict what you are most likely to click on. According to MoveOn.org board president Eli Pariser, Google’s change in policy is symptomatic of the most significant shift to take place on the Web in recent years—the rise of personalization. In this groundbreaking investigation of the new hidden Web, Pariser uncovers how this growing trend threatens to control how we consume and share information as a society—and reveals what we can do about it.
Though the phenomenon has gone largely undetected until now, personalized filters are sweeping the Web, creating individual universes of information for each of us. Facebook—the primary news source for an increasing number of Americans—prioritizes the links it believes will appeal to you so that if you are a liberal, you can expect to see only progressive links. Even an old-media bastion like
devotes the top of its home page to a news feed with the links your Facebook friends are sharing. Behind the scenes a burgeoning industry of data companies is tracking your personal information to sell to advertisers, from your political leanings to the color you painted your living room to the hiking boots you just browsed on Zappos.
In a personalized world, we will increasingly be typed and fed only news that is pleasant, familiar, and confirms our beliefs—and because these filters are invisible, we won’t know what is being hidden from us. Our past interests will determine what we are exposed to in the future, leaving less room for the unexpected encounters that spark creativity, innovation, and the democratic exchange of ideas.
While we all worry that the Internet is eroding privacy or shrinking our attention spans, Pariser uncovers a more pernicious and far-reaching trend on the Internet and shows how we can—and must—change course. With vivid detail and remarkable scope,
reveals how personalization undermines the Internet’s original purpose as an open platform for the spread of ideas and could leave us all in an isolated, echoing world.

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145 the cloud “is actually just a handful of companies”:Clive Thompson, interview with author, Brooklyn, NY, Aug. 13, 2010.

145 there was nowhere to go:Peter Svensson, “WikiLeaks Down? Cables Go Offline After Site Switches Servers,” Huffington Post , Dec. 1, 2010, accessed Feb. 9, 2011, www.huffingtonpost.com/2010/12/01/wikileaks-down-cables-go-_n_790589.html.

145 “lose your constitutional protections immediately”:Christopher Ketcham and Travis Kelly, “The More You Use Google, the More Google Knows About You,” AlterNet, Apr. 9, 2010, accessed Dec. 17, 2010, www.alternet.org/investigations/146398/total_information_awareness:_the_more_you_use_google,_the_more_google_knows_about_you_?page=entire.

146 “cops will love this”:“Does Cloud Computing Mean More Risks to Privacy?,” New York Times , Feb. 23, 2009, accessed Feb. 8, 2011, http://bits.blogs.nytimes.com/2009/02/23/does-cloud-computing-mean-more-risks-to-privacy.

146 the three companies quickly complied:Antone Gonsalves, “Yahoo, MSN, AOL Gave Search Data to Bush Administration Lawyers,” Information Week , Jan. 19, 2006, accessed Feb. 9, 2011, www.informationweek.com/news/security/government/showArticle.jhtml?articleID=177102061.

146 predict future real-world events:Ketcham and Kelly, “The More You Use Google.”

146 “an individual must increasingly give information”:Jonathan Zittrain, The Future of the Internet—and How to Stop It (New Haven: Yale University Press, 2008), 201.

147 “an implicit bargain in our behavior”:John Battelle, phone interview with author, Oct. 12, 2010.

147 “redistribution of information power”:Viktor Mayer-Schonberger, Delete: The Virtue of Forgetting in the Digital Age (Princeton: Princeton University Press, 2009), 107.

148 real-world violence:George Gerbner, “TV Is Too Violent Even Without Executions,” USA Today , June 16, 1994, 12A, accessed Feb. 9, 2011 through LexisNexis.

149 “who tells the stories of a culture”: “Fighting ‘Mean World Syndrome,’” GeekMom blog, Wired , Jan. 27, 2011, accessed Feb. 9, 2011, www.wired.com/geekdad/2011/01/fighting-%E2%80%9Cmean-world-syndrome%E2%80%9D/.

149 friendly world syndrome:Dean Eckles, “The ‘Friendly World Syndrome’ Induced by Simple Filtering Rules,” Ready-to-Hand: Dean Eckles on People, Technology, and Inference blog, Nov. 10, 2010, accessed Feb. 9, 2011, www.deaneckles.com/blog/386_the-friendly-world-syndrome-induced-by-simple-filtering-rules/.

149 gravitated toward Like:“What’s the History of the Awesome Button (That Eventually Became the Like Button) on Facebook?” Quora Forum, accessed Dec. 17, 2010, www.quora.com/Facebook-company/Whats-the-history-of-the-Awesome-Button-that-eventually-became-the-Like-button-on-Facebook.

151 “against the cruise line industry”:Hollis Thomases, “Google Drops Anti-Cruise Line Ads from AdWords,” Web Ad.vantage, Feb. 13, 2004, accessed Dec. 17, 2010, www.webadvantage.net/webadblog/google-drops-anti-cruise-line-ads-from-adwords-338.

151–52 identify who was persuadable:“How Rove Targeted the Republican Vote,” Frontline , accessed Feb. 8, 2011, www.pbs.org/wgbh/pages/frontline/shows/architect/rove/metrics.html.

152 “Amazon’s recommendation engine is the direction”:Mark Steitz and Laura Quinn, “An Introduction to Microtargeting in Politics,” accessed Dec. 17, 2010, www.docstoc.com/docs/43575201/An-Introduction-to-Microtargeting-in-Politics.

153 round-the-clock “war room”:“Google’s War Room for the Home Stretch of Campaign 2010,” e.politics, Sept. 24, 2010, accessed Feb. 9, 2011, www.epolitics.com/2010/09/24/googles-war-room-for-the-home-stretch-of-campaign-2010/.

155 “campaign wanted to spend on Facebook”:Vincent R. Harris, “Facebook’s Advertising Fluke,” TechRepublican , Dec. 21, 2010, accessed Feb. 9, 2011, http://techrepublican.com/free-tagging/vincent-harris.

155 have the ads pulled off the air:Monica Scott, “Three TV Stations Pull ‘Demonstrably False’ Ad Attacking Pete Hoekstra,” Grand Rapids Press, May 28, 2010, accessed Dec. 17, 2010, www.mlive.com/politics/index.ssf/2010/05/three_tv_stations_pull_demonst.html.

157 “improve the likelihood that a registered Republican”:Bill Bishop, The Big Sort: Why the Clustering of Like-Minded America Is Tearing Us Apart (New York: Houghton Mifflin, 2008), 195.

157 “likely to be most salient in the politics”:Ronald Inglehart, Modernization and Postmodernization (Princeton: Princeton University Press, 1997), 10.

159 Pabst began to sponsor hipster events:Neal Stewart, “Marketing with a Whisper,” Fast Company, Jan. 11, 2003, accessed Jan. 30, 2011, www.fastcompany.com/fast50_04/winners/stewart.html.

159 “$44 in US currency”:Max Read, “Pabst Blue Ribbon Will Run You $44 a Bottle in China,” Gawker , July 21, 2010, accessed Feb. 9, 2011, http://m.gawker.com/5592399/pabst-blue-ribbon-will-run-you-44-a-bottle-in-china.

160 “I serve as a blank screen”:Barack Obama, The Audacity of Hope: Thoughts on Reclaiming the American Dream (New York: Crown, 2006), 11.

161 “We lose all perspective”:Ted Nordhaus, phone interview with author, Aug. 31, 2010.

162 “the source is basically in thought”:David Bohm, Thought as a System (New York: Routledge, 1994) 2.

163 “participants in a pool of common meaning”:David Bohm, On Dialogue (New York: Routledge, 1996), x–xi.

164 “define and express its interests”:John Dewey, The Public and Its Problems (Athens, OH: Swallow Press, 1927), 146.

Chapter Six: Hello, World!

165 “no intelligence or skill in navigation”:Plato, First Alcibiades , in The Dialogues of Plato, vol. 4, trans. Benjamin Jowett (Oxford, UK: Clarendon Press, 1871), 559.

166 “We are as Gods”:Stewart Brand, Whole Earth Catalog (self-published, 1968), accessed Dec. 16, 2010, http://wholeearth.com/issue/1010/article/195/we.are.as.gods.

167 “make any man (or woman) a god”:Steven Levy, Hackers: Heroes of the Computer Revolution (New York: Penguin, 2001), 451.

167 “having some troubles with my family”:“How Eliza Works,” accessed Dec. 16, 2010, http://chayden.net/eliza/instructions.txt.

168 “way of acting without consequence”:Siva Vaidyanathan, phone interview with author, Aug. 9, 2010.

168 “not a very good program”:Douglas Rushkoff, interview with author, New York, NY, Aug. 25, 2010.

168 “politics tends to be seen by programmers”:Gabriella Coleman, “The Political Agnosticism of Free and Open Source Software and the Inadvertent Politics of Contrast,” Anthropological Quarterly , 77, no. 3 (Summer 2004): 507–19, Academic Search Premier, EBSCOhost .

170 “addictive control as well”:Levy, Hackers, 73.

172 “Howdy” is a better opener than “Hi”:Christian Rudder, “Exactly What to Say in a First Message,” Sept. 14, 2009, accessed Dec. 16, 2010, http://blog.okcupid.com/index.php/online-dating-advice-exactly-what-to-say-in-a-first-message.

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