Until three o’clock, when the mail is next collected, there is time for second thoughts, time to slip the letter out of the tray and tear it up. Once the letter is delivered, however, the die will be cast. By tomorrow the news will have spread through the building: one of McIver’s people, one of the programmers on the second floor, the South African, has resigned. No one will want to be seen speaking to him. He will be sent to Coventry. That is how it is at IBM. No false sentiment. He will be marked as a quitter, a loser, unclean.
At three o’clock the woman comes around for the mail. He bends over his papers, his heart thumping.
Half an hour later he is summoned to McIver’s office. McIver is in a cold fury. ‘What is this?’ he says, indicating the letter that lies open on his desk.
‘I have decided to resign.’
‘Why?’
He had guessed McIver would take it badly. McIver is the one who interviewed him for the job, who accepted and approved him, who swallowed the story that he was just an ordinary bloke from the colonies planning a career in computers. McIver has his own bosses, to whom he will have to explain his mistake.
McIver is a tall man. He dresses sleekly, speaks with an Oxford accent. He has no interest in programming as a science or skill or craft or whatever it is. He is simply a manager. That is what he is good at: allotting tasks to people, managing their time, driving them, getting his money’s worth out of them.
‘Why?’ says McIver again, impatiently.
‘I don’t find working for IBM very satisfying at a human level. I don’t find it fulfilling.’
‘Go on.’
‘I was hoping for something more.’
‘And what may that be?’
‘I was hoping for friendships.’
‘You find the atmosphere unfriendly?’
‘No, not unfriendly, not at all. People have been very kind. But being friendly is not the same thing as friendship.’
He had hoped the letter would be allowed to be his last word. But that hope was naïve. He should have realized they would receive it as nothing but the first shot in a war.
‘What else? If there is something else on your mind, this is your chance to bring it out.’
‘Nothing else.’
‘Nothing else. I see. You are missing friendships. You haven’t found friends.’
‘Yes, that’s right. I’m not blaming anyone. The fault is probably my own.’
‘And for that you want to resign.’
‘Yes.’
Now that the words are out they sound stupid, and they are stupid. He is being manoeuvred into saying stupid things. But he should have expected that. That is how they will make him pay for rejecting them and the job they have given him, a job with IBM, the market leader. Like a beginner in chess, pushed into corners and mated in ten moves, in eight moves, in seven moves. A lesson in domination. Well, let them do it. Let them play their moves, and let him play his stupid, easily foreseen, easily countered return moves, until they are bored with the game and let him go.
With a brusque gesture McIver terminates the interview. That, for the moment, is that. He is free to return to his desk. For once there is not even the obligation to work late. He can leave the building at five, win the evening for himself.
The next morning, through McIver’s secretary — McIver himself sweeps past him, not returning his greeting — he is instructed to report without delay to IBM Head Office in the City, to the Personnel Department.
The man in Personnel who hears his case has clearly had recounted to him his complaint about the friendships IBM has failed to supply. A folder lies open on the desk before him; as the interrogation proceeds, he ticks off points. How long has he been unhappy in his work? Did he at any stage discuss his unhappiness with his superior? If not, why not? Have his colleagues at Newman Street been positively unfriendly? No? Then would he expand on his complaint?
The more often the words friend, friendship, friendly are spoken, the odder they sound. If you are looking for friends, he can imagine the man saying, join a club, play skittles, fly model planes, collect stamps. Why expect your employer, IBM, International Business Machines, manufacturer of electronic calculators and computers, to provide them for you?
And of course the man is right. What right has he to complain, in this country above all, where everyone is so cool to everyone else? Is that not what he admires the English for: their emotional restraint? Is that not why he is writing, in his spare time, a thesis on the works of Ford Madox Ford, half-German celebrator of English laconism?
Confused and stumbling, he expands on his complaint. His expansion is as obscure to the Personnel man as is the complaint itself. Misapprehension : that is the word the man is hunting for. Employee was under a misapprehension : that would be an appropriate formulation. But he does not feel like being helpful. Let them find their own way of pigeonholing him.
What the man is particularly keen to find out is what he will do next. Is his talk about lack of friendship merely a cover for a move from IBM to one of IBM’s competitors in the field of business machines? Have promises been made to him, have inducements been offered?
He could not be more earnest in his denials. He does not have another job lined up, with a rival or anyone else. He has not been interviewed. He is leaving IBM simply to get out of IBM. He wants to be free, that is all.
The more he talks, the sillier he sounds, the more out of place in the world of business. But at least he is not saying, ‘I am leaving IBM in order to become a poet.’ That secret, at least, is still his own.
Out of the blue, in the midst of all this, comes a phone call from Caroline. She is on vacation on the south coast, in Bognor Regis, and at a loose end. Why does he not catch a train and spend Saturday with her?
She meets him at the station. From a shop on the Main Street they hire bicycles; soon they are cycling along empty country lanes amid fields of young wheat. It is unseasonably warm. Sweat pours from him. His clothes are wrong for the occasion: grey flannels, a jacket. Caroline wears a brief tomato-coloured tunic and sandals. Her blonde hair flashes, her long legs gleam as she turns the pedals; she looks like a goddess.
What is she doing in Bognor Regis, he asks? Staying with an aunt, she replies, a long-lost English aunt. He does not inquire further.
They stop at the roadside, cross a fence. Caroline has brought sandwiches; they find a spot in the shade of a chestnut tree and have their picnic. Afterwards, he senses she would not mind if he made love to her. But he is nervous, out here in the open where at any moment a farmer or even a constable might descend on them and demand to know what they think they are up to.
‘I’ve resigned from IBM,’ he says.
‘That’s good. What will you do next?’
‘I don’t know. I’ll just drift for a while, I think.’
She waits to hear more, waits to hear his plans. But he has no more to offer, no plans, no ideas. What a dullard he is! Why does a girl like Caroline bother to keep him in tow, a girl who has acclimatized to England, made a success of her life, left him behind in every way? Only one explanation occurs to him: that she still sees him as he was in Cape Town, when he could still present himself as a poet to be, when he was not yet what he has become, what IBM has made of him: a eunuch, a drone, a worried boy hurrying to catch the 8.17 to the office.
Elsewhere in Britain, employees who resign are given a send-off — if not a gold watch then at least a get-together during the tea break, a speech, a round of applause and good wishes, whether sincere or insincere. He has been in the country long enough to know that. But not at IBM. IBM is not Britain. IBM is the new wave, the new way. That is why IBM is going to cut a swathe through the British opposition. The opposition is still caught up in old, slack, inefficient British ways. IBM, on the contrary, is lean and hard and merciless. So there is no send-off for him on his last day at work. He clears his desk in silence, says his goodbyes to his programmer colleagues. ‘What will you be doing?’ asks one of them cautiously. All have clearly heard the friendship story; it makes them stiff and uncomfortable. ‘Oh, I’ll see what comes up,’ he replies.
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