Kenneth Cloke - The Art of Waking People Up

7 The Art of Waking People Up

8 Dedication

9 Foreword

10 Preface

11 The Authors

12 Dedication

13 Begin Reading

14 Index

15 End User License Agreement

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A WARREN BENNIS BOOK

This collection of books is devoted exclusively to new and exemplary contributions to management thought and practice. The books in this series are addressed to thoughtful leaders, executives, and managers of all organizations who are struggling with and committed to responsible change. My hope and goal is to spark new intellectual capital by sharing ideas positioned at an angle to conventional thought—in short, to publish books that disturb the present in the service of a better future.

BOOKS IN THE WARREN BENNIS SIGNATURE SERIES

Kenneth Cloke

Joan Goldsmith

Copyright © 2003 by John Wiley & Sons, Inc. All rights reserved.

Published by Jossey-Bass

A Wiley Imprint

989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, e-mail: permcoordinator@wiley.com.

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Credits appear on page 305

Library of Congress Cataloging-in-Publication Data

Cloke, Ken, date.

The art of waking people up : cultivating awareness and authenticity at work / by Kenneth Cloke and Joan Goldsmith.

p. cm.

“A Warren Bennis book.”

Includes index.