Интервью с Гэри Хаем, директором подразделения совершенствования человеческих ресурсов, компания People Systems, Saturn Corporation, Детройт, Мичиган, 25 марта 1998 г.
Burrows P. and P. Elstrom. HP’s Carly Fiorina: The Boss // Business Week , August 2, 1999.
Hamel G. Leading the Revolution (Boston: Harvard Business School Press, 2000).
Alinsky S. Rules for Radicals (New York: Vintage Books, 1989).
Hamel G. Waking Up IBM // Harvard Business Review ( July – August 2000): 5–11.
Там же, с. 9.
Данный материал позаимствован из интервью с Аннет Кайл от 17 сентября 1998 г. Более подробное описание революции Кайл см. Pfeffer and Sutton. The Knowing-Doing Gap.
MacFarquhar L. The Gilder Effect // The New Yorker , May 29, 2000, 103–111.
LaBarre P. The Company Without Limits // Fast Company ( September 1999): 160–70.
Human Resources at the AES Corporation: The Case of the Missing Department. Case #SHR-3 (Palo Alto, CA: Graduate School of Business, Stanford University, 1997); а также O’Reilly III, C. A., and J. Pfeffer, Hidden Value (Boston: Harvard Business School Press, 2000).
Human Resources at AES, 15.
Katz R. The Effects of Group Longevity on Project Communication and Performance // Administrative Science Quarterly 27 (1982): 81–104; Katz R. and T. J. Allen. Investigating the Not-Invented-Here Syndrome: A Look at Performance, Tenure, and Communication Patterns of 50 R&D Project Groups // R&D Management 12 (1982): 7–19.
Gersick C., J. G. and J. R. Hackman. Habitual Routines in Task-Performing Groups // Organizational Behavior and Human Decision Processes 47 (1990): 65–97.
LaBarre P. This Organization Is Disorganization // Fast Company ( June 1996): 77–80.
LaBarre P. This Organization Is Disorganization // Fast Company ( June 1996): 80.
Там же.
Wilson T. D. and J. W. Schooler. Thinking Too Much: Introspection Can Reduce the Quality of Preferences and Decisions // Journal of Personality and Social Psychology 60 (1991): 181.
Slowiczek H. and P. M. Peters. Discovery, Chance and the Scientific Method // www.accessexcellence.com , October 1, 2000.
Chang K. Chemistry Nobel Recognizes Work in Plastics // The New York Times , November 11, 2000, A23.
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Weick K. The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster // Administrative Science Quarterly 38 (1993): 641–42.
Weick K. The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster // Administrative Science Quarterly 38 (1993): 642.
Haslam S. A. et al. Inspecting the Emperor’s Clothes: Evidence that Randomly Selected Leaders Can Enhance Group Performance // Group Dynamics: Theory, Process and Research 2 (1998): 168–84.
Malkiel B. G. A Random Walk Down Wall Street, 7th ed. (New York: Norton, 2000).
Malkiel B. G. A Random Walk Down Wall Street, 7th ed. (New York: Norton, 2000): 1.
Weick K. E., and R. L. Daft. The Effectiveness of Interpretation Systems. Organizational Effectiveness: A Comparison of Multiple Models ed. K. S. Cameron and D. A. Whetten (New York: Academic Press, 1983), 74.
Bennis W. Why Leaders Can’t Lead (San Francisco: Jossey-Bass), 21.
Matlin M. and D. Stang. The Pollyanna Principle (Cambridge, MA: Schenkman, 1978).
Anonymous. Business: Rebuilding the Garage // The Economist , July 15, 2000, 59–60.
www.hp.com/ghp/features/invent/gene.pdf.
Surowiecki J. The Billion-Dollar Blade // The New Yorker , June 15, 1998, 43–49.
Surowiecki J. The Billion-Dollar Blade // The New Yorker , June 15, 1998, 46.
Об этом эксперименте мне рассказала в телефонном интервью Фрида Клейн, 12 октября 2000 г.
Fishman, C. “Creative Tension,” Fast Company ( November 2000): 358–88.
Из речи Уильяма Э. Койна в корпоративном университете Motorola в г. Шаумбург, штат Иллинойс, 11 июля 2000 г.
MacKenzie, G. Orbiting the Giant Hairball (New York: Viking, 1998), 63.
Там же, с. 64.
Pfeffer, J., R. B. Cialdini, B. Hanna, and K. Knopoff. “Faith in Supervision and Self-Enhancement Bias: Two Psychological Reasons why Managers Don’t Empower Workers, Basic and Applied Psychology 20 (1998): 313–21.
Shields, D. “The Good Father,” The New York Times Magazine , April 23, 2000, 58–61.
Там же, с. 60.
Там же.
Hargadon, A., and Y. Douglas. “When Innovations Meet Institutions: Edison and the Design of the Electric Light,” working paper, Warrington College of Business Administration, September 2000. University of Florida Gainesville.
Там же, с. 19.
Metcalfe, B. “Invention Is a Flower, Innovation Is a Weed,” MIT Technology Review ( November/December 1999): 56.
См., например, Burgelman, R. A. “A Process Model of Internal Corporate Venturing in the Diversified Firm,” Administrative Science Quarterly 28 (1983): 223–44.
Ngueyen, P. D. “A Faster Plan,” Red Herring ( May 2000): 138–46.
Cialdini, R. B. Influence: The New Psychology of Modern Persuasion (New York: Quill, 1984).
Rock, A. “Strategy vs. Tactics from a Venture Capitalist,” Harvard Business Review ( November – December 1987).
Elsbach, K. D., and R. M. Kramer. “Assessing Images of Others’ Creativity: Impression Formation in the Hollywood Pitch,” working paper, Palo Alto, CA: Graduate School of Business, Stanford University (1999).
Ngueyen. “A Faster Plan,” 144.
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