Анжела Бэрон: Управление результативностью

Scarborough, H. and Elias, J. (2001) Evaluating Human Capital. London, CIPD.

Pedler, M., Boydell, T. and Burgoyne, J. (1989) ‘Towards the learning company’, Management Education and Development, 20 (1), pp. 1–8.

Tamkin, P., Barber, L. and Hirsh, W. (1995) Personal Development Plans: Case studies of practice. Brighton, The Institute for Employment Studies.

Marsden, D. and French, S. (1998) What a Performance: Performance-related pay in the public services. London, Centre for Economic Performance.

Chartered Institute of Personnel and Development (2003) Reward Management 2003: A survey of policy and practice. London, CIPD.

Brown, D. and Armstrong, M. (1999) Paying for Contribution. London, Kogan Page.

Armstrong, M. (1976) A Handbook of Personnel Management Practice. London, Kogan Page.

Kessler, I. and Purcell, J. (1992) ‘Performance-related pay: objectives and application’, Human Resource Management journal, Vol. 2 No. 3, Spring, pp. 6–33.

Armstrong, M. and Murlis, H. (1998) Reward Management, 4th edn. London, Kogan Page.

Leventhal, G.S. (1980) ‘What should be done with equity theory?’, in G.K. Gergen, M.S. Greenberg and R.H. Willis (eds) Social Exchange: Advances in theory and research, New York, Plenum.

Chartered Institute of Personnel and Development (2003) Reward Management 2003: A survey of policy and practice. London, CIPD.

Kaplan, R.S. and Norton, D.P. (1992) ‘The balanced scorecard – measures that drive performance’, Harvard Business Review, Jan-Feb, pp. 71–9.

Guest, D., King, Z., Conway, N., Michie, J. and Sheehan-Quinn, M. (2001) Voices from the Boardroom. London, CIPD.

Purcell, J., Hutchinson, S. and Kinnie, N. (1998) Getting Fit, Staying Fit: Developing lean and responsive organisations. London, Institute of Personnel and Development.

Chivers, W. and Darling, P. (1999) 360-degree Feedback and Organisational Culture. London, Institute of Personnel and Development.

Ward, P. (1997) 360-degree Feedback. London, Institute of Personnel and Development.

London, M. and Beatty, R.W. (1993) ‘360-degree feedback as competitive advantage’, Human Resource Management, Summer/Fall, pp. 353–72.

Deming, W.E. (1986) Out of the Crisis. Cambridge, Mass., Massachusetts Institute of Technology, Center for Advanced Engineering Studies. (Выход из кризиса. Новая парадигма управления людьми, системами и процессами. – М.: Альпина Паблишер, 2011.)

Fletcher, C. (1993) Appraisal: Routes to Improved performance. London, Institute of Personnel and Development.

Engelmann, С.H. and Roesch, С.H. (1996) Managing Individual Performance. Scottsdale, Ariz., American Compensation Association.

Hutchinson, S. and Purcell, J. (2003) Bringing Policies to Life: The vital role of front line managers in people management. London, CIPD.