Quint Studer - The Busy Leader's Handbook

Vice Chairman Emeritus

Waffle House, Inc.

“I have read a lot of leadership books over the years and this one might be my favorite. It is a simple, easy, practical read. Quint Studer has taken complex topics and broken them down in a way that makes them feel doable. (This is Quint's gift!) I also think he did a smart thing by not making this a cover-to-cover narrative—if you're struggling in a certain area you can just go to the table of contents and then flip to the needed chapter. Whether you are new to leadership or need a gentle reminder of what ‘right' looks like, this is a must-read handbook for everyone in your organization.”

—Ben Bates

Chairman, Coldwell Banker Ben Bates, Inc.

Chairman, Bates Hewett & Floyd Insurance Agency

Partner, Beck Chevrolet Buick GMC Dealership, Palatka, Florida

“For 15 years, my private practice as a psychotherapist concentrated on helping people work toward healthier relationships, so I naturally read The Busy Leader's Handbook from that perspective. Quint Studer speaks to the heart of the person, and Quint obviously understands that the best leaders are good at forging authentic connections and building relationships. Since we live in an age when these are vital business skills—they're key to creating cultures of innovation, collaboration, and engagement—this book is a must-read for anyone who leads or wants to lead. The bonus is it just might spur you on to become a better human being who doesn't shy away from all that it takes to enjoy those authentic relationships.”

—Connie Bookman, LCSW

Founder and CEO

Pathways for Change

“The Busy Leader's Handbook is a practical, easy-to-follow ‘how-to' guide for bringing out the best in yourself, your team, and your organization—and best of all, it works! The wisdom and proven techniques shared by Quint Studer in this book have been honed over nearly three decades of experience helping leaders and organizations achieve major cultural and organizational transformations.

“I'm a big believer in providing training and development for all my employees. At World of Beer, everyone we hire gets 40 hours of training before they set foot on the floor. We immerse everyone in our mission, vision, values, and our leadership philosophy. When I read Quint's book my first thought was ‘Wow, I wish I could have gotten my hands on this when we were starting out!' I loved the simple, straightforward, practical advice. This is a blueprint for any company wanting to build a strong culture where everyone sings from the same choir book and strives to get better and better. It's a compass that ensures everyone, top to bottom, gets consistent messages about the principles of great leadership. Finally, any young entrepreneur would love Quint's insights on managing things that get in your way that you don't even know to look for—by holding up the mirror, by being humble, by staying coachable so you can adapt and adjust. My favorite part? I know Quint personally and he truly walks the walk. Highly recommended!”

—Scott Zepp

Co-Founder

World of Beer Franchising, Inc.

“My company grew from 4 employees to over 70 very quickly. Multiple layers of management sprung up between me and my frontline employees, almost overnight. Making sure everyone was living the culture wasn't easy. The Busy Leader's Handbook is the perfect field guide for companies going through such rapid growth. It helps you put the right structures in place—structures that help you stay focused on excellence while preserving the relationships that keep people inspired and motivated. (Walking this tightrope can be a huge challenge.) Readers will unearth lots of golden nuggets they'll want to pick up and put into practice at every stage of the journey.”

—Harold Griffin, Jr.

Director of Business Development

ITL Solutions

“Before I was a small business owner, I worked in HR, so I have always been extremely interested in anything that had to do with employees. I've spent my whole career studying culture and how to create a place where great employees want to be. This book nails it! It teaches you how to create an environment where employees feel valued and cared for! It also helps you develop the kind of leaders that inspire employees to do their best and that is the absolute key to any company's success. If you can hardwire these behaviors in your organization, keeping talent in a tight labor market won't be a problem. What a great book and training tool! I wish I had written it!”

—Sondra Eoff

CEO

Odessa Pumps

“When you need to build a solid culture, middle managers hold the keys to the kingdom. We have 200 employees in seven different offices so we see this truth in action every day. Studer's book is a gold mine for this group. It's the perfect vehicle for knowledge transfer on every aspect of leadership. I appreciate that it's short and readable, almost like a streamlined encyclopedia that lets busy managers skip right to the topic they need. Like any service company, hiring the right people is huge for us and I know The Busy Leader's Handbook will help. I look forward to using it to select and retain talent, onboard new employees, and promote consistency in every corner of our culture.”

—Drew Adams

COO

Engineered Cooling Services

“This book is a must read for everyone, especially ‘Busy Leaders.' As an owner of a growing company, I encounter big and small challenges daily, and this book addressed all of them. It felt as if it had been written for me and was meant for me to read in this very moment. I also thought of every manager I work with and how the steps shared in the book are exactly what they need. Plus, the content is great and can be broken down into training segments, webinars, or seminars. The Busy Leader's Handbook is a business staple with tips the reader can immediately implement. Finally, I appreciate Quint's insight and how easy he makes it to apply the concepts in business. He's been a guiding light to me and our company through all the books that he's written, the seminars that he's done, and his leadership in general.”

—Kristine Rushing, CIC, CPIA

COO, Risk Consultant, Beck Partners

“As a president of a Minority Chamber of Commerce, I see the Busy Lead er's Handbook as a road map that all leaders of diverse employees should follow. Each chapter will guide leaders at ALL levels to better themselves, leverage the unique traits of their team members, and build an environment where everyone is treated fairly. Leaders often feel they can't block off long periods of time to read books, but this one is quick and easy. In fact, I could read it on my phone because it is so concise. The short chapters and repetition of key points allow leaders to quickly access the information that they need to turn today's challenges into tomorrow's opportunities. Finally, I loved Quint's emphasis on being vulnerable: it's refreshing to see a leader focus on admitting mistakes, apologizing when you are wrong, and slowing down when needed to produce desired outcomes.”

—Brian Wyer

President and CEO

Gulf Coast Minority Chamber of Commerce

“This is a phenomenal resource not just for leaders and business owners, but for any person seeking ways in which to better understand how to live and interact well with others. Quint has such a talent for filtering through mountains of research and information and to deftly help us apply those important lessons in our daily lives. He delivers another well-written, straight-to-the-point guidebook for those in the field.

“As professionals are wont to do, I find myself guilty of working in the business more than on it. Just in the time it took me to read this book, I was faced with issues related to how to best conduct an employee review (there is a chapter on that), how to break down an ‘us versus them' culture (there is a chapter on that), and why I tend to avoid conflict (there is a chapter on that). For a practitioner working in the business, this is a quick and fast resource for addressing the important issues of the business.