James M. Kouzes - Everyday People, Extraordinary Leadership

1 Cover

2 Title Page JAMES M. KOUZES BARRY Z. POSNER

3 Copyright

4 PREFACE: The Premise and the Promise Who Should Read This Book? Research-Based Practices A Guidebook on Leadership The Future of Leadership

5 CHAPTER 1: Leadership Is Not a Position Leadership Is a Relationship Credibility Is the Foundation of Leadership The Five Practices of Exemplary Leadership You Are Already Leading Leadership Makes a Difference Notes

6 CHAPTER 2: Model the Way Clarify Your Values Lead by Example Take Action to Model the Way Notes

7 CHAPTER 3: Inspire a Shared Vision Clarify Your Vision Get Others on Board Take Action to Inspire a Shared Vision Notes

8 CHAPTER 4: Challenge the Process Seize the Initiative to Improve Experiment and Take Risks Take Action to Challenge the Process Notes

9 CHAPTER 5: Enable Others to Act Foster Collaboration and Build Trust Strengthen Others Take Action to Enable Others to Act Notes

10 CHAPTER 6: Encourage the Heart Expect the Best Create a Spirit of Community Take Action to Encourage the Heart Notes

11 CHAPTER 7: Leadership Development Is Self-Development Leadership Matters Leadership Can Be Learned How People Learn to Lead Become Your Best Self Our Aspiration for You Notes

12 APPENDIX: THE RESEARCH BASIS FOR THIS BOOK Note

13 ACKNOWLEDGMENTS

14 ABOUT THE AUTHORS

15 INDEX

16 End User License Agreement

1 Chapter 1 TABLE 1.1 Leadership Role Models TABLE 1.2 Personal Values, Traits, and Characteristics That People Look for i...

1 Chapter 1 Figure 1 Likelihood of Being Recommended as a Good Leader by Peers Increases...

2 Chapter 2 Figure 2 Only Those Individuals Who Keep Their Promises and Commitments Are ...

3 Chapter 3Figure 3 Showing Others That Their Long-Term Interests Can Be Realized by En...

4 Chapter 4Figure 4 Individuals Who Take Initiative in Anticipating and Responding to C...

5 Chapter 5Figure 5 Bring Out the Best of People's Talents and Abilities by Listening t...

6 Chapter 6Figure 6 Letting Others Know About Your Confidence in People's Abilities Fue...

7 Chapter 7Figure 7 The Best Leaders Bring Out Three Times the Talents of People, Compa...

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“Want to know how to motivate your people? Read Everyday People, Extraordinary Leadership . It will demonstrate that getting people to follow your lead is not like throwing a switch. You need to reach their hearts and their minds. Words are important, but more important are your actions. Jim Kouzes and Barry Posner are two of the best thinkers (and doers) in the leadership arena. Seldom have I walked into the office without seeing a copy of one of their leadership books. The young women and men who first read Jim and Barry's books are now leading their organizations. So, it is fitting that Everyday People, Extraordinary Leadership comes out now. Our times are challenging and leadership is more important than ever. Read this book and come away with ideas that will invigorate your leadership and inspire others to follow your lead.”

—John Baldoni,member of Marshall Goldsmith 100 Coaches, Global Guru Top 30 Leadership expert, and author of 14 books, including his newest GRACE: A Leader's Guide to a Better Us

“Uplifting, insightful, practical, and powerful! The stories and examples packed into this book clarify what leadership means, why it matters, and how everyone can (and should!) lead. Thank you, Jim and Barry, for this valuable gem!”

—Deb Calvert,president of People First Productivity Solutions, coauthor, Stop Selling and Start Leading

“In my first foray into The Leadership Challenge world of Jim Kouzes and Barry Posner, I was presented with the idea that “The road to the future is unpaved.” This latest addition to their incredible literary toolbox provides the reader with a clear path to that future, one that clearly defines both the scenic route and potential roadblocks. It is current, timely, and instructive, and emphasizes above all that leadership truly is everyone's business.”

—Alan Lyme,LISW, Certified Master for The Leadership Challenge, MINT Certified MI Trainer

“The world needs strong leadership today more than ever before and Jim Kouzes and Barry Posner show us the difference extraordinary leaders are making with their teams, organizations, and communities. In their newest book, Everyday People, Extraordinary Leadership , Jim and Barry do a masterful job of providing us with wonderful leadership stories and lessons learned from everyday people centered around The Five Practices of Exemplary Leadership. This is a must-read book for any leader who is looking to make a positive impact with those they serve.”

—Brent Kondritz,Executive Director, Center for Leadership, University of Dayton

“Local communities are facing unique challenges: social unrest, catastrophic weather events, and a need for truth and understanding. As a local news organization, Scripps has challenged ourselves to create an authentic connection with our viewers through essential journalism and meaningful storytelling. The Leadership Challenge provided the framework for our company to hold the discussions that help us manage change. Now, Jim Kouzes and Barry Posner take that to the next level, recognizing there are leaders at all levels and no one needs a title to be a leader.”