1 Cover
2 Title Page Paul Roehrig | Ben Pring
3 Copyright
4 1 HAVE WE CREATED A MONSTER? Can we tame the beast? Notes
5 2 MACHINES Welcome to the web Entangled in the dark: Quantum computing powers up Speed makes it harder to drive Big Brother was an amateur From MAD to MADD Notes
6 3 CAPITAL Income return, growth, and I dream of Gini Surveillance capitalism and the digital oligarchs Data, privacy, and the health of nations Belt, road, and surveillance communism Tribes and borders in cyberspace Power shifts from the G7 to the D7 Notes
7 4 PSYCHOLOGY Digital fentanyl Your 70,000-year-old operating system is melting Who are you again? Identity in the digital age The singularity is near. Unfortunately Notes
8 5 SOCIETY Modern Luddites and the growing techlash Lessons from the rearview mirror War has already been declared Notes
9 6 A MANIFESTO FOR TAMING THE MONSTER I. Co-author new rules of the road II. Govern technology by community III. Apply The Golden Rule in cyberspace IV. Accept your role as part of the solution V. Don’t give up on loving tech VI. Treat your data like your reputation VII. Fight against the relentless brain hacks VIII. Modernize the authority over technology and capital Notes
10 7 OFF?
11 8 POSTFACE
12 Acknowledgments
13 About the Authors
14 Index
15 End User License Agreement
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Paul Roehrig | Ben Pring
A Tough Love Letter On Taming The Machines That Rule Our Jobs, Lives, and Future
Copyright © 2021 by Paul Roehrig and Ben Pring. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.
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Library of Congress Cataloging-in-Publication Data is available:
ISBN 9781119785910 (Hardcover)
ISBN 9781119785927 (ePDF)
ISBN 9781119785934 (ePub)
Cover art, original illustrations, and interior book design by Andy Barker at theethicalbrandingco.co.uk
1
HAVE WE CREATED A MONSTER?
In which we explore one of the great questions of our time: Have we inadvertently created technology that is hurting our society, our economy, and even our minds?
we love technology. Waze, Netflix, Shazam, Hotel Tonight, Spotify, the MRI that diagnosed Ben’s back problem, Gmail, Headspace, Alexa, even on occasion the corporate travel application. Technology is a miracle — something that has made billions of people’s lives around the world materially better. Including ours.
We — Ben and Paul — have worked in tech most of our professional lives, as IT analysts, management consultants, and technology practitioners, playing a small role in creating and shaping an industry that employs a significant percentage of the world’s working population and is now worth an eye-watering $4 trillion a year. 1 We have unashamedly been technology evangelists. But recently something has changed, and now we’ve become worried. Why? Because we increasingly come across not as tech evangelists but as tech apologists.
“AI is the great story of our time!” we say (on stages around the world).
“Data is the new oil.”
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