Christer Holloman - Transactional to Transformational

Здесь есть возможность читать онлайн «Christer Holloman - Transactional to Transformational» — ознакомительный отрывок электронной книги совершенно бесплатно, а после прочтения отрывка купить полную версию. В некоторых случаях можно слушать аудио, скачать через торрент в формате fb2 и присутствует краткое содержание. Жанр: unrecognised, на английском языке. Описание произведения, (предисловие) а так же отзывы посетителей доступны на портале библиотеки ЛибКат.

Transactional to Transformational: краткое содержание, описание и аннотация

Предлагаем к чтению аннотацию, описание, краткое содержание или предисловие (зависит от того, что написал сам автор книги «Transactional to Transformational»). Если вы не нашли необходимую информацию о книге — напишите в комментариях, мы постараемся отыскать её.

Through a series of case studies you are invited to meet, and learn firsthand from, the people and teams that have delivered a number of very different innovations successfully across a diverse group of banks; big and small, long established and brand new, from the east and west!
Banks featured include: Bank of America, BBVA, Citi, Crédit Agricole, Danske Bank, Deutsche Bank, ING, J.P. Morgan, Lloyds Bank, Metro Bank, N26, National Australia Bank, Royal Bank of Canada, Santander, Standard Chartered and Swedbank.
This book will equip you with ideas, tools and actionable hands-on advice. You will discover the untold stories about how these banks delivered new solutions to consumers and businesses, products as well as services, across the spectrum of buy, build and partner.
Here are some of the innovation challenges you can overcome by learning from those that already did:
Working around legacy systems Limited tech resources and budget Secure budget and buy-in from the exec team Creating a culture that embrace innovation Compete with fintechs and big tech for new talent Validating actual customer demand Increasing speed to market whilst satisfying risk and compliance Retain control when partnering with third parties Making the right priorities When to shut something down Once you have bought this book you can register on www.howbanksinnovate.com to access more in-depth material from all of the banks featured, full-length interviews and videos.

Transactional to Transformational — читать онлайн ознакомительный отрывок

Ниже представлен текст книги, разбитый по страницам. Система сохранения места последней прочитанной страницы, позволяет с удобством читать онлайн бесплатно книгу «Transactional to Transformational», без необходимости каждый раз заново искать на чём Вы остановились. Поставьте закладку, и сможете в любой момент перейти на страницу, на которой закончили чтение.

Тёмная тема
Сбросить

Интервал:

Закладка:

Сделать

207 199

208 200

209 201

210 202

211 203

212 205

213 207

214 208

215 209

216 210

217 211

218 212

219 213

220 214

221 215

222 216

223 217

224 218

225 219

226 220

227 221

228 222

229 223

230 224

231 225

232 226

233 227

234 228

235 229

236 230

237 231

238 232

239 233

240 234

241 235

242 236

243 237

244 238

245 239

246 240

247 241

248 242

249 243

250 244

251 245

252 246

253 247

254 248

255 249

256 250

257 251

Reading this book has been a great way to validate what we are already doing as well as giving a lot of new ideas about what we could be doing next!

Jan Strang

Head of Retail Finance

Nordea Bank

An enlightening fact‐based read that provides direction without forcing a solution to what is arguably the biggest challenge faced by businesses today, digital transformation .

Paul O'Leary

Managing Director, UK

IKANO Bank

The challenges overcome by global banks of different nature and size provide readers with a useful tool to be able to embrace innovation themselves .

Alberto Greppi

Head of Investment Team, Neva Finventures

Intesa Sanpaolo

If you work with banks, or in banking, this is a must read crash course in the best practices of their varying innovation models .

Will Mason

Director of Markets and Innovation

Experian

These case studies demonstrate that whilst there are many paths to success, banks need to focus as much on how they approach innovation as what they hope to deliver in order to make a lasting transformation .

Anthony Craufurd

Venture and Startup Engagement Director

VISA Europe

This book shows that there is no silver bullet when it comes to how to drive innovation within companies, it is difficult to innovate within an established corporate culture, flexibility is key and the ability to pivot quickly if needed .

Werner Decker

EVP/GM, Global Merchant Services International

American Express

The success levers and learnings from each case study are very clearly laid out. What I really love about it is that it is practical, actionable and easy to absorb .

Pinar Alpay

Senior Vice President, Global Payment Solutions & Transformation

FIS

Christer's case studies are a valuable resource for operators attempting to drive change in and around financial institutions .

Philip Bodell

Corporate Development Director

Fiserv

Transactional to Transformational

How Banks Innovate

By Christer Holloman

This edition first published 2021 Copyright 2021 by Christer Holloman - фото 1

This edition first published 2021

Copyright © 2021 by Christer Holloman.

Registered office

John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, United Kingdom

For details of our global editorial offices, for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at www.wiley.com.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher.

Wiley publishes in a variety of print and electronic formats and by print‐on‐demand. Some material included with standard print versions of this book may not be included in e‐books or in print‐on‐demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher is not associated with any product or vendor mentioned in this book.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. It is sold on the understanding that the publisher is not engaged in rendering professional services and neither the publisher nor the author shall be liable for damages arising herefrom. If professional advice or other expert assistance is required, the services of a competent professional should be sought.

Library of Congress Cataloging-in-Publication Data is Available:

ISBN 978‐1‐119‐79128‐7 (hardback)

ISBN 978‐1‐119‐79132‐4 (ePub)

ISBN 978‐1‐119‐79129‐4 (ePDF)

Cover Design: Wiley

Cover Image: © Liu zishan/Shutterstocks

Conor

Thank you for your support throughout this process

You are destined for greatness

Foreword

Over their lifetime, banks have not been known for innovation. They have long held a privileged position of trust in society, as safeguards of our wealth and most private information. As such, customers have traditionally been happy with low rates of innovation, with almost 80% of us actively choosing to remain with the big traditional banks, despite financial incentive and regulatory support to switch. This was because, in the old world, we had accepted that security and innovation were an insurmountable trade‐off and that when given the choice, we would rather that our bank kept our money safe than give us more innovative technologies.

As you know very well if you are reading this book, this is no longer true. Following a perfect storm of events that shook both the industry players as well as the expectations of bank customers, we are now living in an age where banks have to compare themselves to, and collaborate with, small fintech and large tech companies in the race to satisfy their customers' needs.

In the events that led to this dramatic change in the banking industry, the 2008 global financial crisis has been considered a cornerstone. The crush of incumbent firms and the banking system led to the loss of customer trust, and the ripples of this shock continued for people who experienced financial losses in the crisis and the following economic downturn. Even though most big banks remained a safe place in people's eyes for keeping their financial assets, lack of transparency and persistent high fees caused a different kind of trust problem that banks needed to solve.

Another driver of the transformation of banks into innovative organisations has been their realisation of the different needs and habits of ‘millennials’ who are starting to become their customers. The differences in this generation's life goals, spending habits and employment patterns from previous generations are stark enough to make any organisation stop and think about reconfiguring their product portfolio. With lower home ownership rates, high student debt, variable employment and income, low trust in established institutions and, perhaps most importantly, high willingness to share their data for better services, millennials require not only a different set of financial services but also a much more data‐driven, personalised approach to their finances.

Читать дальше
Тёмная тема
Сбросить

Интервал:

Закладка:

Сделать

Похожие книги на «Transactional to Transformational»

Представляем Вашему вниманию похожие книги на «Transactional to Transformational» списком для выбора. Мы отобрали схожую по названию и смыслу литературу в надежде предоставить читателям больше вариантов отыскать новые, интересные, ещё непрочитанные произведения.


Отзывы о книге «Transactional to Transformational»

Обсуждение, отзывы о книге «Transactional to Transformational» и просто собственные мнения читателей. Оставьте ваши комментарии, напишите, что Вы думаете о произведении, его смысле или главных героях. Укажите что конкретно понравилось, а что нет, и почему Вы так считаете.

x