Tania Luna - The Leader Lab

Right now, describe someone you enjoy working with. What makes them a great coworker? Jot down your description below, underline each blur word you used, then convert them to specific language.

To hone the DeblurringBU faster, check back in with Mia's adventures in making her first hire:

When the debrief ends, Mia is left with a nagging sense that they may be overlooking a terrific candidate. She remembers the team saying something about him not being a good “culture fit” and realizes she made an assumption about what that meant. So, Mia takes a deep breath and uses her Do-Over Button to go back in time and Deblur:

This do-over conversation wraps up with a different conclusion. After Deblurringseveral other concerns as well as their positive reactions, the entire team agrees that Kofi is the right choice. What's more, they are all more confident in their decision because they took the time to Deblurand understand one another's perspectives. Mia can now make her very first job offer.

Later that day, Mia has another opportunity to practice her DeblurringBU when Luca vents to her about his career frustrations. Listen in and try to spot the blur words:

They schedule a time to talk more, but then Mia notices that she's more enthusiastic about this plan than Luca is. Did she miss something blurry in the conversation? She decides to go back in time and try again, this time Deblurringthe spots where she made assumptions:

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In summary:Blur words are words that could mean different things to different people. Mentally underline blur words and ask Deblurringquestions. Does it make sense to Deblurevery ambiguous word you hear? “Good morning! Wait … what does ‘good’ mean to you?” No. Plenty of communication falls in the “clear enough” category. But when your goal is to give instructions, diagnose a problem, give or receive feedback, make a decision, delegate, or set a goal, Deblurringis the way to go. And by “way to go” we mean that you should definitely do it.