Адам Грант - Подумайте еще раз. Сила знания о незнании

Kirill Fayn et al., «Confused or Curious? Openness/Intellect Predicts More Positive Interest-Confusion Relations», Journal of Personality and Social Psychology 117 (2019): 1016–33.

Eleanor Duckworth, The Having of Wonderful Ideas (New York: Teachers College Press, 2006).

Elisabeth Vogl et al., «Surprised-Curious-Confused: Epistemic Emotions and Knowledge Exploration», Emotion 20 (2020): 625–41.

Ron Berger, «Critique and Feedback— The Story of Austin’s Butterfly», December 8, 2012, www.youtube.com/watch?v=hqh1MRWZjms.

Kurt Vonnegut, Player Piano (New York: Dial Press, 1952/2006).

Tony Reichhardt, «The Spacewalk That Almost Killed Him», Air & Space Magazine, May 2014, www.airspacemag.com/space/spacewalk-almost-killed-him-180950135/?all.

Matej Černe et al., «What Goes Around Comes Around: Knowledge Hiding, Perceived Motivational Climate, and Creativity», Academy of Management Journal 57 (2014): 172–92; Markus Baer and Michael Frese, «Innovation Is Not Enough: Climates for Initiative and Psychological Safety, Process Innovations, and Firm Performance», Journal of Organizational Behavior 24 (2003): 45–68.

Julia Rozovsky, «The Five Keys to a Successful Google Team», re: Work, November 17, 2015, rework.withgoogle.com/blog/five-keys-to-a-successful-google-team.

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Personal interview with Ellen Ochoa, December 12, 2019.

Personal interview with Chris Hansen, November 12, 2019.

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Говорить о недостатках рискованно, если предварительно не доказать свою компетентность [ Kerry Roberts Gibson, Dana Harari, and Jennifer Carson Marr, «When Sharing Hurts: How and Why Self-Disclosing Weakness Undermines the Task-Oriented Relationships of Higher-Status Disclosers», Organizational Behavior and Human Decision Processes 144 (2018): 25–43. ]. В исследовании с участием юристов и учителей обнаружилось, что, когда они ничего не скрывали, их шансы на трудоустройство повышались только при компетентности не ниже 90%, а иначе — наоборот, понижались. При компетентности юристов ниже 50% и учителей — ниже 25% они реже получали работу, когда честно говорили о себе. Согласно экспериментам, пока человек не доказал свою компетентность, он внушает меньше уважения, сообщая о своих слабых сторонах. В придачу к некомпетентности он производит впечатление неуверенного в себе.

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Jeff Bezos, «2016 Letter to Shareholders», www.sec.gov/Archives/edgar/data/1018724/000119312517120198/d373368dex991.htm.

Barry M. Staw, Sigal G. Barsade, and Kenneth W. Koput, «Escalation at the Credit Window: A Longitudinal Study of Bank Executives’ Recognition and Write-Off of Problem Loans», Journal of Applied Psychology 82 (1997): 130–42.

Jack Handey, «My First Day in Hell», New Yorker, October 23, 2006, www.newyorker.com/magazine/2006/10/30/my-first-day-in-hell.

William B. Swann Jr. and Peter J. Rentfrow, «Blirtatiousness: Cognitive, Behavioral, and Physiological Consequences of Rapid Responding», Journal of Personality and Social Psychology 81 (2001): 1160–75.

Locke and Latham, «Building a Practically Useful Theory».

Peter M. Gollwitzer, «Implementation Intentions: Strong Effects of Simple Plans», American Psychologist 54 (1999): 493–503.

James Y. Shah and Arie W. Kruglanski, «Forgetting All Else: On the Antecedents and Consequences of Goal Shielding», Journal of Personality and Social Psychology 83 (2002): 1261–80.

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Colin F. Camerer and Roberto A. Weber, «The Econometrics and Behavioral Economics of Escalation of Commitment: A Re-examination of Staw and Hoang’s NBA Data», Journal of Economic Behavior & Organization 39 (1999): 59–82.