In my software communities the rule book I use (called C4 [68] http://rfc.zeromq.org/spec:42
) has this section on psychopaths:
Administrators SHOULD block or ban "bad actors" who cause stress and pain to others in the project. This should be done after public discussion, with a chance for all parties to speak. A bad actor is someone who repeatedly ignores the rules and culture of the project, who is needlessly argumentative or hostile, or who is offensive, and who is unable to self-correct their behavior when asked to do so by others.
In the workplace, people are there because it is their job. This makes a different dynamic than project groups. Flows of money always attract Mallory. Middle management in larger business can look like a parasitic class. Still, it’s hardly a walk-up-and-join situation. If Mallory wants to get her hands into the stream of profits, she must charm and deceive her way in.
Most businesses have units that mirror the family, and create some kind of stability. Mallory does not last long in stable structures. She prefers chaos, confusion, and a flow of fresh faces. Apart from getting bored with routine, she is unreliable. Her boss will get tired of her, unless she is sleeping with him. She moves up and sideways through the company structure.
The workplace often wraps a blanket of anxiety and stress around its staff. Few people expect their work to make them happy. Many businesses use mind-control techniques on their staff. These are the same techniques psychopaths use. All this disguises Mallory’s impact crater.
When Mallory enters a workplace, she is already thinking how to leave it. She has minimal interest in the people or the work. She’ll go through them and take what she can, as a matter of principle and practice. Yet her focus is on the person in charge, and the money and power above that.
If you suspect an impact crater, the best way to be sure is by getting other data. If the business has existed for some time, what was it like in previous years? Allow for a lot of distortion. We have selective memories. Economics go up and down and affect many firms. If the business is larger, what are other teams like? You may find that the data points to a specific problem in the workplace.
The symptoms are much like those in an infected project group. People seem too anxious about taking risks. It takes too long to come to consensus. There is too much argument over insignificant details. Staff spend more time justifying themselves than doing valuable work. The team feels stuck and lethargic, though individuals seem bright. People are leaving for unspecified reasons.
If you are stuck with Mallory in the same workplace then your feelings will evolve. You’ll have a long period of frustration and some anger. Then you will feel burnout. This is a sudden shift in mood from trying to make things work to disgust. You will want to avoid talking to anyone in the team. You often have to resign, or take extended leave. If you ever feel this, stop and think: where is Mallory?
Indeed, where? It is often a puzzle. You can look for the same signs as in a project group. Look for the self-importance, the secret discussions, the poor organizational skills. Look for the solitary, over-confident, empty person. She is good at getting others to do things for her. She may be narcissistic and over-dressed. She always has an answer. If challenged, she attacks.
Mallory leaves more specific tell-tales, in the workplace:
❂ Mallory makes nothing of use to others. She makes no helpful documents, presentations, websites, manuals. If she does show off such materials, it is others' work.
❂ Mallory does not build projects. If she does get involved in a project, that tends to be a death sentence. She manipulates projects for her own benefit. She may sabotage a successful project to make someone look bad. Or, she may join a successful project, and then take credit for it.
❂ Mallory has no solid track record. Anyone who has worked with her before is loath to speak of their experience. They seem afraid of her in some silent traumatized way.
❂ Mallory may collect credentials, awards, and certificates. Her resume may be impressive. She will display these credentials like feathers. In reality they may be fake. People do not generally check.
❂ Mallory does not stay in one place for long. She cannot form good relationships with internal clients and suppliers. She comes in, creates havoc, and makes her dramatic exit.
❂ Mallory has nothing good to say of ex-colleagues. She does not converge in dress, language, or behavior with her colleagues. She only shows admiration and affection for more powerful people in the organization.
We all meet psychopaths at work. If you know how Mallory works, you can see this happen almost in real-time. If not, it can take years to realize "it was not normal."
You may want to try to fix things. It is unwise to accuse co-workers of being psychopaths. Only a trained professional can make a formal diagnosis. And even then, only with cooperation from the subject. Mallory is not going to walk with you into Human Resources and agree that she’s a problem.
If you confront a psychopath in the workplace, have your exit ready. You will not be staying long. Mallory knows exactly how to make people hate and fear you. She will with tears in her eyes accuse you of sex crimes, financial fraud, and worse. She will explain in clear detail why all the trouble is your doing.
What you can do instead is to collect violations of company policy or the law. You need documentation and proof. You need more than one case. You can then report these to your management, or HR. Since HR’s first job is to protect the firm from bad actors, they should be able to help. You should still be looking for other work.
Good companies have rules that catch bad actors. Such as, banning sexual relationships between managers and staff. Or, making it unethical to accept gifts from suppliers. Other companies are havens for bad actors. Learn the difference, and you can be more selective the next time you search for a new job.
Perhaps it is surprising, yet psychopaths have families and children, like anyone else. Mallory’s family has its own, unique structure and way of working. Details may change. Yet Mallory always has the same goals. His obvious goals are:
❂ To use the family as cover for his predatory secret lives. A married man with children looks more reliable and trustworthy than a single man. It reassures potential targets that he is not a threat.
❂ To have as many healthy children as he can. This is not unique to psychopaths. Yet it’s worth remembering: psychopathy is an evolved trait. That means it is part of a reproductive strategy.
❂ To push the costs of raising these children onto his spouse and other people. This leaves him as free as possible to pursue his own private goals.
❂ To keep his spouse captive and responsible for childcare at least. If possible, he will use his spouse and her family for income as well.
He has less obvious goals too. He needs to ensure his children grow up successful psychopaths. Or, grow up to seek psychopaths as partners. Either way, his psychopath genes stand more chance of being passed down the generations.
What this translates to are a set of behaviors. These appear to be fairly consistent across psychopath’s families. We know that Mallory is abusive and dominating. This is how he keeps his spouse in a long-term bond. Here are some less well-known traits of Mallory, the parent:
❂ Mallory neglects his children’s emotional needs. They exist to him as extensions of his identity, not separate individuals with needs. Yet he can focus such power on them they feel intense love.
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