Сьюзан Кейн - Quiet [The Power of Introverts in a World That Can't Stop Talking]

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At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who innovate and create but dislike self-promotion; who favor working on their own over brainstorming in teams. Although they are often labeled "quiet," it is to introverts that we owe many of the great contributions to society - from van Gogh’s sunflowers to the invention of the personal computer.
Passionately argued, impressively researched, and filled with indelible stories of real people, Quiet shows how dramatically we undervalue introverts, and how much we lose in doing so. Taking the reader on a journey from Dale Carnegie’s birthplace to Harvard Business School, from a Tony Robbins seminar to an evangelical megachurch, Susan Cain charts the rise of the Extrovert Ideal in the twentieth century and explores its far-reaching effects. She talks to Asian-American students who feel alienated from the brash, backslapping atmosphere of American schools. She questions the dominant values of American business culture, where forced collaboration can stand in the way of innovation, and where the leadership potential of introverts is often overlooked. And she draws on cutting-edge research in psychology and neuroscience to reveal the surprising differences between extroverts and introverts.
Perhaps most inspiring, she introduces us to successful introverts - from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Finally, she offers invaluable advice on everything from how to better negotiate differences in introvert-extrovert relationships to how to empower an introverted child to when it makes sense to be a "pretend extrovert."
This extraordinary book has the power to permanently change how we see introverts and, equally important, how introverts see themselves.

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The same goes for new situations. Imagine a child who’s more afraid of the ocean than are other kids the same age. Thoughtful parents recognize that this fear is natural and even wise; the ocean is indeed dangerous. But they don’t allow her to spend the summer on the safety of the dunes, and neither do they drop her in the water and expect her to swim. Instead they signal that they understand her unease, while urging her to take small steps. Maybe they play in the sand for a few days with the ocean waves crashing at a safe distance. Then one day they approach the water’s edge, perhaps with the child riding on a parent’s shoulders. They wait for calm weather, or low tide, to immerse a toe, then a foot, then a knee. They don’t rush; every small step is a giant stride in a child’s world. When ultimately she learns to swim like a fish, she has reached a crucial turning point in her relationship not only with water but also with fear.

Slowly your child will see that it’s worth punching through her wall of discomfort to get to the fun on the other side. She’ll learn how to do the punching by herself. As Dr. Kenneth Rubin, the director of the Center for Children, Relationships and Culture at the University of Maryland, writes, “If you’re consistent in helping your young child learn to regulate his or her emotions and behaviors in soothing and supportive ways, something rather magical will begin to happen: in time, you might watch your daughter seem to be silently reassuring herself: ‘Those kids are having fun, I can go over there.’ He or she is learning to self-regulate fearfulness and wariness.”

If you want your child to learn these skills, don’t let her hear you call her “shy”: she’ll believe the label and experience her nervousness as a fixed trait rather than an emotion she can control. She also knows full well that “shy” is a negative word in our society. Above all, do not shame her for her shyness.

If you can, it’s best to teach your child self-coaxing skills while he’s still very young, when there’s less stigma associated with social hesitancy. Be a role model by greeting strangers in a calm and friendly way, and by getting together with your own friends. Similarly, invite some of his classmates to your house. Let him know gently that when you’re together with others, it’s not OK to whisper or tug at your pants leg to communicate his needs; he needs to speak up. Make sure that his social encounters are pleasant by selecting kids who aren’t overly aggressive and playgroups that have a friendly feel to them. Have your child play with younger kids if this gives him confidence, older kids if they inspire him.

If he’s not clicking with a particular child, don’t force it; you want most of his early social experiences to be positive. Arrange for him to enter new social situations as gradually as possible. When you’re going to a birthday party, for example, talk in advance about what the party will be like and how the child might greet her peers (“First I’ll say ‘Happy birthday, Joey,’ and then I’ll say ‘Hi, Sabrina.’). And make sure to get there early. It’s much easier to be one of the earlier guests, so your child feels as if other people are joining him in a space that he “owns,” rather than having to break into a preexisting group.

Similarly, if your child is nervous before school starts for the year, bring him to see his classroom and, ideally, to meet the teacher one-on-one, as well as other friendly-looking adults, such as principals and guidance counselors, janitors and cafeteria workers. You can be subtle about this: “I’ve never seen your new classroom, why don’t we drive by and take a look?” Figure out together where the bathroom is, what the policy is for going there, the route from the classroom to the cafeteria, and where the school bus will pick him up at day’s end. Arrange playdates during the summer with compatible kids from his class.

You can also teach your child simple social strategies to get him through uncomfortable moments. Encourage him to look confident even if he’s not feeling it. Three simple reminders go a long way: smile, stand up straight, and make eye contact. Teach him to look for friendly faces in a crowd. Bobby, a three-year-old, didn’t like going to his city preschool because at recess the class left the safe confines of the classroom and played on the roof with the bigger kids in the older classes. He felt so intimidated that he wanted to go to school only on rainy days when there was no roof time. His parents helped him figure out which kids he felt comfortable playing with, and to understand that a noisy group of older boys didn’t have to spoil his fun.

If you think that you’re not up to all this, or that your child could use extra practice, ask a pediatrician for help locating a social skills workshop in your area. These workshops teach kids how to enter groups, introduce themselves to new peers, and read body language and facial expressions. And they can help your child navigate what for many introverted kids is the trickiest part of their social lives: the school day.

* * *

It’s a Tuesday morning in October, and the fifth-grade class at a public school in New York City is settling down for a lesson on the three branches of American government. The kids sit cross-legged on a rug in a brightly lit corner of the room while their teacher, perched on a chair with a textbook in her lap, takes a few minutes to explain the basic concepts. Then it’s time for a group activity applying the lesson.

“This classroom gets so messy after lunch,” says the teacher. “There’s bubble gum under the tables, food wrappers everywhere, and Cheese Nips all over the floor. We don’t like our room to be so messy, do we?”

The students shake their heads no.

“Today we’re going to do something about this problem—together,” says the teacher.

She divides the class into three groups of seven kids each: a legislative group, tasked with enacting a law to regulate lunchtime behavior; an executive group, which must decide how to enforce the law; and a judicial branch, which has to come up with a system for adjudicating messy eaters.

The kids break excitedly into their groups, seating themselves in three large clusters. There’s no need to move any furniture. Since so much of the curriculum is designed for group work, the classroom desks are already arranged in pods of seven desks each. The room erupts in a merry din. Some of the kids who’d looked deathly bored during the ten-minute lecture are now chattering with their peers.

But not all of them. When you see the kids as one big mass, they look like a room full of joyfully squirming puppies. But when you focus on individual children—like Maya, a redhead with a ponytail, wire-rimmed glasses, and a dreamy expression on her face—you get a strikingly different picture.

In Maya’s group, the “executive branch,” everyone is talking at once. Maya hangs back. Samantha, tall and plump in a purple T-shirt, takes charge. She pulls a sandwich bag from her knapsack and announces, “Whoever’s holding the plastic bag gets to talk!” The students pass around the bag, each contributing a thought in turn. They remind me of the kids in The Lord of the Flies civic-mindedly passing around their conch shell, at least until all hell breaks loose.

Maya looks overwhelmed when the bag makes its way to her.

“I agree,” she says, handing it like a hot potato to the next person.

The bag circles the table several times. Each time Maya passes it to her neighbor, saying nothing. Finally the discussion is done. Maya looks troubled. She’s embarrassed, I’m guessing, that she hasn’t participated. Samantha reads from her notebook a list of enforcement mechanisms that the group has brainstormed.

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