Frank Abagnale - The Art of the Steal

People happen to like checks. They’re familiar. Many consumers will say, “I like this check. It has some float to it. I like that much better than when the bank immediately goes into my checking account and takes the money out. I also like the idea that I can get the check back and see who I wrote it to and have a record of it.” And we have a very large generation that is not comfortable with smart cards and electronics. They’re leery of new ways of payments, and they don’t fully grasp them.

Electronic banking is still much more of an unknown frontier. And there’s no forgetting the billions of dollars that banks have invested in electronic readers, sorters, and other check processing equipment. We’re not going to just scrap it and plow money into home banking. There are banks out there pushing electronics, but there are a lot of other banks that would just as soon stay with checks.

So if we’re going to continue to use checks, you had better learn how to protect yourself. After all, awareness is 99 percent of solving the problem. The moment you accept the fact that fraud and forgery are so easy to accomplish, that’s the moment you’ve taken the first step toward combating it.

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[COUNTERFEIT CAPERS]

Ionce was interviewed about fraudulent documents by Sam Donaldson of ABC television. During the interview, I dug into my briefcase for a moment and pulled out a piece of paper. I handed it to him and said, “By the way, have you seen this letter?” He studied the sheet of paper and his eyes got very wide. “Wait a minute, where did you get this?” he said.

It was a letter of reference on ABC stationery, extolling the many virtues of Frank Abagnale. It was signed by Sam Donaldson.

“You sent me a letter two days ago confirming our interview,” I said. “I scanned the ABC letterhead into my computer. I matched the paper—it was just standard linen paper—with paper I bought at the local stationery store. Then I wrote the new text and printed it out.”

“But what about my signature?” he asked.

“I scanned that off your letter, too,” I said.

That was just a fun thing I did to illustrate a point. But I’m far from the only one doing it. We’re literally awash in phony documents, and I’m not talking simply about those fake IDs that teenagers buy in Times Square to allow them to purchase beer and gain entrance to clubs. Counterfeit documents of every imaginable kind have proliferated: birth certificates, death certificates, Social Security cards, driver’s licenses, store receipts, medical prescriptions, product labels, traveler’s checks, event tickets, amusement park passes, coupons, car titles, green cards, diplomas, college transcripts, passports, voter identification cards, and, the most counterfeited piece of paper of all, money itself. Almost anyone can professionally forge or counterfeit a wide variety of documents, day after day, for an investment of just a few thousand dollars.

Because so much fake paper is floating around, I caution managers that when they hire someone for a sensitive position, it’s more than credentials that they need. They have to make phone calls. They have to write letters. Don’t trust a piece of paper, because anything can be replicated. Just ask Sam Donaldson.

It’s gotten so bad, even the FBI is changing its credentials. Since the days of Hoover, they’ve had the same ones—reused. When an FBI agent retires, he turns in his credentials and a new agent receives them. Now the agency is redoing them with holograms to make them harder to counterfeit.

A CHAIN IS ONLY AS STRONG

AS ITS WEAKEST LINK

The real travesty here is the chain-link effect of counterfeit documents. What happens is criminals use counterfeit papers as “breeder” documents. A breeder document is a phony document used to obtain a genuine one. Generally speaking, criminals will counterfeit a document that has little, if any, security features and then use that to get far more secure legitimate documents.

In most cases, a birth certificate contains next to no security features, so it has become an ideal breeder document. Criminals will create a fake birth certificate to obtain a genuine driver’s license, then use those two documents to get a legitimate passport. Once you’ve got that first authentic document, you’re pretty much on your way. After all, the right documents allow people to get unauthorized benefits, to land jobs they’re not entitled to, to gain illegal entry into a country, to construct new identities, and to fraudulently obtain credit cards and loans.

There’s always been a lot of Mom and Pop document fraud, and there still is, but there are actual document syndicates today that are as well-organized as major corporations. There’s actually a standard counterfeit package that immigrants buy that consists of a resident alien card, Social Security card, and driver’s license. Gangs in big cities like Chicago, New York, and Los Angeles sell these ensembles on the street. The criminals will brazenly approach foreigners in broad daylight and ask, “What do you need?” Estimates are that counterfeit and illegally-obtained documents cost the country something on the order of $25 billion a year. In late 1998, Immigration and Naturalization Service (INS) agents raided two storage facilities in Los Angeles and rounded up more than two million counterfeit identity documents. The agency estimated that the street value of that paper was in excess of $80 million. Hardly chump change.

GOODBYE PEN AND INK MEN

Technology has made life so much easier for the counterfeiter. Years ago, a document counterfeiter was known as a “pen and ink man.” He worked meticulously by hand and needed steady nerves. That’s all changed. To get an idea of the impact of technology on crime, consider the color copier. In late 1977, Xerox invented the machine called the Xerox 6500 Color Copier. And it was quite a machine. At that time, it was considered the most advanced copier in the world. People were reproducing full-color documents in a matter of seconds. All a forger had to do was lay a real check on the machine, close the cover, push a button, and out would come a duplicate check that looked just like the real thing. Forgers loved the Xerox 6500 so much so that they cashed more than $365 million worth of phony checks color-copied by the machine.

Twenty years later, it’s an antique. These days, forgers interested in a wide array of documents use a product called the color laser digital copier, again found everywhere. The quality of the color copies produced by this machine is truly remarkable. Nearly anything on paper can be acceptably reproduced: gift certificates, traveler’s checks, birth certificates, college transcripts, car titles, and even money. It can reproduce such magnificent colors that you couldn’t tell the real thing from the fake even in a side-by-side comparison. Color copiers are so proficient at reproducing dollar bills that, in most cases, the bogus bills will go through a vending machine. They’re so realistic that you find them in ATMs.

If you want to stop document fraud, you have to start building layers of security features into the documents. Because I’m in this business, I even have an array of features on my company letterhead. If Sam Donaldson tried to scan one of my letters the way I scanned his, he’d be in for a rude shock: “void” would show up all over the document.

YOU DON’T NEED A STORK

To counterfeiters, the birth certificate is one of the choicest documents of all, because so much can be accomplished with it. Since it’s accepted by just about every government agency as proof of one’s identity and citizenship, it’s the key to getting a host of benefits and other documents. Thousands of state and local registrars’ offices issue birth certificates in the United States. Many of them produce more than one type. Also, states have revised their certificates many times over the years, and both the old and the new variations are all in circulation. Add this all up, and there could be more than ten thousand variations of the U.S. birth certificate in existence. And that’s great news to a counterfeiter. The more renditions of a document, the harder it is for anyone to say that the one that you have is false.