creating desired mental habits to create, 167–68
empathic listening as, 180–84
establishing trust as, 174–80
how to save your marriage and other relationships with, 171–72
Just Like Me/Loving Kindness practice for developing, 169–71, 195
using kindness to grow friendship from ugly situation, 195–97
political awareness as, 186–90
praising authentically as, 184–86
sincerity, kindness, and openness to develop, 177–79. See also social skills
entrainment phenomenon, 163
envisioning: definition of, 134, 141–42
discover your ideal future by, 143–45
motivation through, 142–47
talk about your ideal future a lot as part of, 145–46
exercise analogy of meditation, 33–35
exercise physiology, 233–34
Expensive Food Meditation, 55
failure: gaining success through, 152–53
inner resilience for overcoming fear of, 155–56
learning optimism to overcome fear of, 153–55
Michael Jordan’s story of, 151–52
fairness (SCARF model), 214
feedback: to encourage a growth mind-set, 185
praising authentically, 184–86
feeding the monsters, 110, 112–13
fight-flight-freeze mode, 21, 116
Finkelstein, Joel, 236
Fischer, Norman, 59, 60, 66, 84, 96, 134, 236
The Five Dysfunctions of a Team (Lencioni), 175
flow (passion), 132, 135–36
fluttering flag on a flagpole analogy, 89–90
focused attention, 71–75
follow your breath, 36, 37, 39
formal practice of mindful conversation, 62–63
formal practice of mindful listening, 58
Frankl, Viktor, 20
Fredrickson, Barbara, 154, 211
Friedman, Gary, 60
friendship: using kindness to develop, 195–97
sincerity, kindness, and openness to develop, 177–79. See also relationships
gamma brain waves, 49–50
Gandhi, Mahatma, 106, 217, 231
Gardner, Howard, 11
Gates, Bill, 152
George, Bill, 199–200
Gere, Richard, 146
Ginsberg, Yvonne, 37, 41, 67
Gladwell, Malcolm, 23–24
“Goldilocks zone,” 74
Goldin, Philippe, 18, 114, 122, 236
Goleman, Daniel: on accurate self-assessment, 83
on “amygdala hijack” emotional outbursts, 116
Emotional Intelligence by, 10, 234–36
emotional intelligence work by, 3
on entrainment phenomenon, 163
on making difficult decisions with empathy, 165–66
on political awareness, 186–87
self-awareness as defined by, 81, 89
goodness: influencing with, 210–12
Paul Ekman on Dalai Lama’s, 217–18
Good to Great: Why Some Companies Make the Leap … and Others Don’t (Collins), 200–201
Google: inquiry into contemplative practices at, 3
People Ops (human resources) of, 4
Search Inside Yourself (SIY) of, 3–8, 236–37
“20 percent time” allowed employees of, 3
Google University (now GoogleEDU), 236
Gordon, Evian, 210
Gottman, John, 162, 211
“Gottman ratio,” 211
grasping, 108, 109–10
Great Waves (O-nami) story, 155–56
Grinstein, Gerald, 13–14
Gross, James, 122
growth mind-set, 185
“Guest House” (Rumi), 127–28
guru disagreement story, 190
gut feelings, 23–24, 25
gym buddy analogy, 66
Halifax, Roshi Joan, 240
happiness: the ability to create the conditions for, 15–17
compassion as state of, 197–99
deep ocean metaphor for, 148
as default state of mind, 32–33
kindness as a sustainable source of, 171
Matthieu Ricard’s state of extreme, 2
measuring it in the brain, 2, 197
pleasure, passion and higher purpose forms of, 132–33, 134–36
Harvard Fatigue Laboratory (HFL), 233
Harvard Negotiation Project, 219
hidden treasure story, 79–80
higher purpose: aligning work with values and, 134
discovering values and, 140–41
as form of happiness, 132–33
high-resolution perception, 22–24
Honda Soichiro, 152
Hsieh, Tony, 132, 134
humor, 110, 113–14
I Feel What You Feel If You Are Similar to Me study (Serino and team), 166
inattention to results, 176
incentives research, 138–39
influencing: the SCARF model for, 212–17
understanding the social brain for, 210–12
informal practice of mindful listening, 59
inner calm: definition of, 147
meditation on resilience for, 149–51
for resilience training, 148
inner resilience, 155–56
innovation, 104
intention of mindfulness meditation, 35–37
intuition: basal ganglia as neuroanatomical bases of, 24
learning to listen to our body’s, 23–24, 25
James, William, 51–52
John Paul II, Pope, 229
Jordan, Michael, 142, 151–52, 153
journaling: prime the mind process for, 98–99
self-discovery through, 95–98
Joyful Mindfulness, 70–71, 87
joy in meditation, 68–71
Just Like Me practice, 169–71, 195
Kabat-Zinn, John, 20, 26, 47, 50, 89, 108–9
Kay, Rachel, 236
kindness: empathic listening and role of, 182
empathy as driven by, 166, 191
establishing trust through, 177–79
to grow friendship from ugly situation, 195–97
Just Like Me/Loving Kindness practice of, 169–71, 195
Loving Kindness Meditation, 169–70
starting every thought with, 110, 113–14
as sustainable source of happiness, 171. See also compassion
empathy
Kouzes, Jim, 193–94
Lao Zi, 29
Lapedis, David, 236
Lazar, Sara, 50
“The Lazy Bodhisattva” (Tan), 241
leadership: being loved as component for effective, 193–95
with compassion, 197–99
compassionate leadership as the most effective, 199–203
as emotional intelligence benefit, 13–14
Level 5 leaders and, 201–3
military, 14, 15, 194. See also social skills
learning optimism, 153–55
Lencioni, Patrick, 175, 176
Leonardo da Vinci, 103
Lesser, Marc, 116, 124, 174, 187, 236
letting go, 107–10
Level 5 leadership, 201–3
Levenson, Robert, 162
Lieberman, Matthew, 21
life as a sitcom, 124–25
“like writing on water” metaphor, 106–7
LinkExchange, 132
listening: empathic, 180–84
formal practice of mindful, 58
informal practice of mindful, 59
mindful, 57–60, 140–41. See also communication
“looping,” 61, 63
Loving Kindness practice, 169–73
Lutz, Antoine, 47, 49
Maier, Steve, 213
Marcus Aurelius, 1, 109
marriage: “Gottman ratio” predicting success of, 211–12
Loving Kindness practice to save your, 169–71. See also relationships
mastery, 136–39
The Matrix (film), 22
Mayer, John D., 10, 11
May, Karen, 179
meditation: aligning with real life, 233–37
analogy of physical exercise for, 33–35
“attentional-blink” deficit and, 47–49
avoiding distractions, 42
baby learning to walk analogy of learning, 76–77
circuit training for, 72, 73
definition of, 29
eyes closed or open, 41–42
as a field of science, 1, 47–50, 232–33
gamma brain waves generated by, 49–50
lightness and joy in, 68–71
Loving Kindness Meditation (Metta Bhavana), 169–70, 172–73
making friends with your emotions through, 127–29
as methodology for world peace, 229–31
Multiplying Goodness Meditation, 203–5, 210
posture for, 39–41
pot of water analogy of being relaxed and alert secret of, 31–32
resilience, 149–51
spirit of inquiry and science of, 46–50
traditional definitions and terminology for, 30
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