Keesa C. Schreane - Corporations Compassion Culture

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The manner in which corporations are run globally is over. The author examines how corporations worldwide have failed when it comes to inclusion and gender equality and provides ideas on how businesses can address these issues. This book will discuss the following:
Identify behaviors to avoid, including dangerous activities pre-Covid-19 corporate America was already presenting to employees’ well-being, engagement, and productivity. Lack of inclusion, gender inequity, and overall lack of compassion were destroying workers’ quality of service and robbing employees of purpose. Readers learn how to dismantle practices that jeopardize corporations’ very survival. Learn and adopt approaches exhibiting the new, better corporate America that enriches employees and provides profits to businesses. The leaders who recognize that employees, customers, and shareholders should be treated compassionately and equally are now displacing old leaders, and are succeeding in retaining the best talent and surviving the new realities. Topics examined include what works well, what the sacrifices are, and how to see tremendous financial payoff. Create strategies and tactics for integrating inclusion, gender equity, and compassion into businesses in a way that enriches society, employees, and the corporate entities themselves. Companies that value inclusion, equity, and compassion also see loyalty and innovation from their employees, and skyrocketing profits. Readers learn to design better businesses for employees who demand better environments, and for shareholders who demand corporate stability, risk mitigation (especially in unstable times), and solid profits. Measure and continuously evolve culture promoting risk mitigation, reputation preservation, employee retention, customer satisfaction, and profit generation. Each concept discussed ties back into practicing and improving these elements.

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CORPORATIONS COMPASSION CULTURE

Leading Your Business toward Diversity, Equity, and Inclusion

KEESA C. SCHREANE

Corporations Compassion Culture - изображение 1

Copyright © 2021 by Keesa C. Schreane. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993, or fax (317) 572-4002.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Cataloging-in-Publication Data is Available:

ISBN 9781119780588 (hardback)

ISBN 9781119780601 (ePDF)

ISBN 9781119780595 (epub)

Cover Design: Wiley

Cover Image: ©gmast3r/Getty Images

To Mom: thank you for being an extraordinary woman, exemplifying curiosity, compassion, and kindness coexisting beautifully with self-respect, self-love, and power. I love you beyond words.

Preface

I'm a Black girl from Tennessee who secured the title of vice president before age 30. How'd I do it? I worked hard. I got my NYU master's degree and earned Series 7 and Series 63 banking certifications.

But make no mistake: even with all my accomplishments, I learned that for people like me, a VP title is still considered a privilege, not a right.

Here's my story.

The postrecession job market in 2008 was challenging for marketing professionals. But after acing three interview rounds, I landed a role at a global banking firm.

After several months, the firm asked me to serve on their Diversity and Inclusion (D&I) Roundtable. This was a responsibility on top of my day job, but it was worth it. It was an exclusive opportunity afforded to top talent leaders to influence the firm's D&I direction. We would be able to open doors for quality, prospective job candidates, as well as provide inclusion opportunities for existing professionals who had the desire and passion to become managing directors and C-suite members.

The prospect of this new role perked me up, especially considering the fact that I was seeing a lot of management turnover at my firm. In the short time I was with the company, I had four different immediate managers and two different managing directors. Still, I was being recognized. That made me feel valued as a person and secure in my prospects.

When I was about one year in, the person who hired me left. She had been a mentor and her departure left me with no one who knew my work well enough to advocate for me. A colleague ominously advised me that things would likely get tougher for our team.

What I didn't know at the time was that by “our team” she really meant “me.”

I asked for a meeting with the managing director to get a better feel for her and her expectations. This woman recounted how much my previous managing director liked me. “The cat's meow” was how she described her perception of me. At the same time, she made equivocal comments, like how she was disappointed not to have been present in my initial interviews. What did it matter? I was here, wasn't I?

It all felt a little off, but I figured I'd be fine. My internal clients and my D&I Roundtable colleagues spoke well of me, and my work spoke for itself.

Then, a few weeks later, I had lunch with a colleague. She said she expected to be gone soon. We weren't particularly close, but she was the only other Black woman in our division. I think this is why she confided in me.

“I'm having a hard time getting required sign-offs, budget, and even information I need to do my job,” she said. “I've been telling my old manager about this, just to gut check it with him. He agrees it sounds like something's going on, but he said his hands are tied.”

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