Robert Rodriguez - Employee Resource Group Excellence

1 Cover

2 Praise for Employee Resource Group Excellence

3 Title Page

4 Copyright

5 Dedication

6 Introduction: The Milli Vanilli Syndrome Milli Vanilli

7 1 Beyond Food, Flag, and Fun The Very Heart of Diversity and Inclusion Efforts Employee Resource Group Basics Seeing Global ERGs as Simply Overseas Extensions of US Groups ERG Trends Alignment with Talent Management Underutilized Business Assets Metrics‐that‐Matter Succession Planning Skeptical Middle Management Narrowing ERG Ambitions ERG Leader Development

8 2 The Seven Deadly Sins Seven Deadly ERG Derailers

9 3 Movers and Shakers Outline ERG Leadership Benefits Individual Contributor as ERG Leader Individual ERG Coaching Sessions ERG Leadership Summits ERG Leadership Academies ERG Leader Competencies

10 4 The 4C Model TM Key Aspects of the 4C Model TM Using the 4C Model TM

11 5 Career Pillar Professional Development Talent Pipeline

12 6 Community Pillar External Outreach and Focus Collaboration Is Key

13 7 Culture Pillar Belonging Systems

14 8 Commerce Pillar Organizational Alignment Business Effectiveness

15 9 ERG Analytics Normative Database Mining ERG Leadership Roles Need to Be Highly Desired Appoint Your ERG Leaders to Top Grade the Role ERGs Are an Underutilized Asset Professional Development Across the Career Continuum Is Lacking ERGs Are Not Benchmarking Adequately Not All Business Units Value ERGs Career and Commerce Are Key

16 10 ERG Metrics‐That‐Matter Key Measurement Principles ERG Metrics‐That‐Matter

17 11 High Performers and High Potentials ERG Ownership ERG Membership Leadership Development Mechanisms ERG Leader Competencies Transitioning to an Appointment Process

18 12 Strategic Planning First, Determine ERG Current State Next, Establish a Desired Future State Finalize Your Strategic Plan

19 13 Next‐Generation ERGs

20 About the Author

21 Index

22 End User License Agreement

1 Chapter 1Table 1.1 Dr. Robert Rodriguez Partial List of ERG Consulting Clients (2017–2021...

2 Chapter 2Table 2.1 Most Common ERG Derailers

3 Chapter 3Table 3.1 Catalent Pharma Solutions 2021 ERG Leadership Summit AgendaTable 3.2 UBER ERG Leadership Academy Development Workshop Topics

4 Chapter 4Table 4.1 Veterans ERG Yearly Initiatives Different 4C Pillar Focus Each QuarterTable 4.2 Assigned 4C Pillars by Employee Resource Group

5 Chapter 5Table 5.1 North American Automotive Company Talent Pipeline Sessions for ERG Mem...Table 5.2 North American Automotive Company Talent Pipeline Session for ERG Memb...

6 Chapter 7Table 7.1 GE Hispanic Forum – Chicago Hub Calendar ERG Meeting Cadence...Table 7.2 Three‐Tier ERG System: Tier Characteristics and ThresholdsTable 7.3 Three‐Tier ERG System: Scalable Organization Structure Roles by Tier...Table 7.4 Effective ERG Expansion: National or Global Chapters

7 Chapter 10Table 10.1 ERG Metrics‐that‐Matter 50 Most Commonly Used ERG Metrics

8 Chapter 11Table 11.1 ERG and Talent Management Study List of 40 Participating CompaniesTable 11.2 Summary of Top 5 Findings ERGs and Talent Management Study

9 Chapter 12Table 12.1 ERG Strategic Planning 1‐Year Plan

1 Chapter 3FIGURE 3.1 ERG leader benefits.

2 Chapter 4FIGURE 4.1 The 4C ERG MODEL TMFIGURE 4.2 4C ERG Model TM

3 Chapter 5Figure 5.1 The Career 4C pillar.Figure 5.2 Professional development offerings per career stage.FIGURE 5.3 North American automotive company talent pipeline session for ERG...

4 Chapter 6FIGURE 6.1 The Community 4C Pillar

5 Chapter 7FIGURE 7.1 The Culture 4C Pillar

6 Chapter 8FIGURE 8.1 The Commerce 4C pillar.

7 Chapter 9FIGURE 9.1 4C ERG Assessment: Normal DistributionFIGURE 9.2 4C ERG Assessment TM: ERG ComparisonFigure 9.3 2012 4C Assessment results by Allstate ERGFigure 9.4 Allstate 4C results 2012–2015

8 Chapter 12FIGURE 12.1 ERG SWOT Analysis: Current State DeterminationFIGURE 12.2 ERG Strategic Five‐Year Plan

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2 Table of Contents

3 Begin Reading

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“No one has done more research on ERGs than Robert. He has the deep data, the rich stories, and the proven strategies that gives him unmatched insights into what it takes for ERGs to have transformative impact.”