1 Cover
2 Title Page GUS LEE
3 Copyright
4 Dedication
5 Foreword
6 Acknowledgments
7 Introduction
8 PART I: The Courageous Self 1 Step One: Where Am I? I Assess Myself The LOC Biography Form 5 Section I: Personal Information (13 Questions) Section II: Reflections (12 Questions) Section III: Courage (28 Questions) The Tier 4 GPS Tool Notes 2 Step Two: Who Am I, Really? I Admit and Quit the 3 NOs The 3 NOs Overview The First NO: Disrespects Others The Second NO: Gives in to Anger The Third NO: Hideouts (Avoids Conflict, Denial, Excuses, and Blame) Avoids Conflict Denies the Truth Making Excuses Blames Admit, Quit, and Repair Notes 3 Step Three: Getting It Right—The 3 GOs The 3 GOs Overview The First GO: Unconditionally and Positively Respect All People (UPR) The Second GO: Comprehensively Self‐govern/Act with Humility The Third GO: Discern | Act | Train Others in the Highest Moral Action “DAT” Our Third GO Inventory: Discern the HMA | Do the HMA | Train in the HMA Notes
9 PART II: Courage with Others 4 Step Four: Playsets for Basic CourCom The First Basic CourCom Play: CLEAR—The Central CourCom Model The Second Basic CourCom Play: Encourage Others The Third Basic CourCom Play: Ask Challenges Notes 5 Step Five: Playsets for CourCom Conflicts The First CourCom Conflict Play: Action‐emotional Reaction—The AeR The Second CourCom Conflict Play: Fix the Fire with Reflect‐Back | Situation‐Check | No‐Thank‐You Declaration The Reflect‐Back: When Someone Criticizes or Attacks You The Situation‐Check: When Someone Takes a Clearly Wrong Action The No‐Thank‐You Declaration: When You Are Asked to Do Something Wrong The Third CourCom Conflict Play: The CBS—We Get Serious About Reconciliation Notes
10 PART III: You Decide: Choosing Your Core 6 Your Identity: Naming, Claiming, and Aiming Your Personal Core Principles Notes 7 The Individual Courage Advancement Plan: ICAP Notes 8 Crossing the River Crossing the River Exercise Notes
11 Epilogue
12 Appendix: Cut‐out Memory Cards
13 Glossary of Acronyms
14 About the Author
15 Index
16 End User License Agreement
1 Chapter 1 Figure 1.1 Home Life Living Conditions Figure 1.2 Emotional Assessment Figure 1.3 Core Primary Identity Figure 1.4 Tier 4 GPS Tool Overview Figure 1.5 Tier 4 Earning & Results Power Figure 1.6 Gary's Tier 4 Table Figure 1.7 Bella's Tier 4 Table Figure 1.8 My Tier 4 Table
2 Chapter 2Figure 2.1 The 3 NOs Examples—Our Deceitful, Fearful, Cowardly Reactions to ...Figure 2.2 The 3 NOs Boomerang Effect: Killing TrustFigure 2.3 Gus's Deceitful, Fearful, Cowardly Reactions to FearFigure 2.4 My Reactions to Fear
3 Chapter 3Figure 3.1 The UPR WheelFigure 3.2 UPR 10‐week Dynamic Practice RoutineFigure 3.3 Comprehensive Self‐governance/Act with Humility Behavioral Practi...Figure 3.4 Project GLOBE Leadership CharacteristicsFigure 3.5 ObservationsFigure 3.6 Discern HMA | Do HMA | Train Others to Do the HMA
4 Chapter 4Figure 4.1 CLEAR Behavioral Practice—The First, Basic CourCom PlayFigure 4.2 Encourage Others Behavioral PracticeFigure 4.3 Ask Challenges Behavioral Practice
5 Chapter 5Figure 5.1 Action‐emotional Reaction Behavioral PracticeFigure 5.2 Reflect‐Back Behavioral PracticeFigure 5.3 Situation‐Check Behavioral PracticeFigure 5.4 No‐Thank‐You Declaration Behavioral Practice
6 Chapter 7Figure 7.1 Courageous DestinationsFigure 7.2 What Will I Change?Figure 7.3 Basic PlaysFigure 7.4 Conflict PlaysFigure 7.5 Obstacles and Countermeasures
7 Chapter 8Figure 8.1 Crossing the River of Fear
1 Cover Page
2 Table of Contents
3 Praise for Gus Lee’s earlier, Courage: The Backbone of Leadership
4 Title Page GUS LEE
5 Copyright
6 Dedication
7 Foreword
8 Acknowledgments
9 Introduction
10 Begin Reading
11 Epilogue
12 Appendix Appendix: Cut‐out Memory Cards
13 Glossary of Acronyms
14 About the Author
15 Index
16 WILEY END USER LICENSE AGREEMENT
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Praise for Gus Lee’s earlier, Courage: The Backbone of Leadership
“Gus Lee, in this well‐written and useful book, demystifies courage and reveals what it is made of: integrity, competence, and good judgment.”
—Warren BennisDistinguished Professor of Business, University of Southern California, Founder, Modern Leadership Development
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