Sarah E. Brown - Lead Upwards

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SARAH E. BROWN

Copyright © 2022 by Sarah E. Brown. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per‐copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750‐8400, fax (978) 750‐4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748‐6011, fax (201) 748‐6008, or online at http://www.wiley.com/go/permission.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Further, readers should be aware that websites listed in this work may have changed or disappeared between when this work was written and when it is read. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

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Library of Congress Cataloging‐in‐Publication Data is Available:

ISBN 9781119833352 (Hardback)

ISBN 9781119833376 (ePDF)

ISBN 9781119833369 (ePub)

Cover Design: PAUL MCCARTHY

Dedicated to Erin Rand, Colleen Blake, and Matt Harada, whose tremendous leadership examples, support, and friendship have profoundly impacted my career trajectory. Also, in memory of my late grandmother Zelda Lipman, who taught me the power of lifelong learning and unconditionally believing in people, including oneself .

So, why haven't you been an executive before? It looks like you were qualified years ago .

The venture capitalist's remarks were part of his due diligence in determining whether the early‐stage startup he invested in should hire me for a marketing leadership role. But upon hearing his backhanded compliment, my heart sank. While I was grateful for his affirmation that I was qualified to be considered for the position we were discussing, it made me wonder: why had I waited when my resume suggested I had enough experience for a startup executive position years earlier?

Fast forward several years later, and I'm a vice president of marketing at an early‐stage venture—a startup executive. That conversation with the VC was a wake‐up call, motivating me to learn how to transition from mid‐level manager to department leader, which I have done thanks in great part to the support of my executive coach, friends, my CEO, and peer network.

In hindsight, I didn't aspire to become a startup executive earlier in my career because I didn't know it was possible. I didn't understand what qualifications were required or which skill gaps I might need to address. I knew that there was a startup leadership tier I wasn't yet part of, but I didn't know how to reach it. I was also unable to picture myself as a startup executive, with so few role models in the industry who were like me, an openly LGBTQ+ woman. Lack of visibility does make a difference and can be a self‐perpetuating cycle.

Although we've seen progress in recent years, the technology industry is still overwhelmingly homogeneous at the leadership level. At the time of publishing, nearly half of all startups don't have a single woman on their executive teams. 1 A 2019 study from the National Center for Women and Information Technology (NCWIT) shows that while women are about 60 percent of the total workforce in the US, they are only 25 percent in the computer technology industry. 2

Within tech, people of color are fewer and egregiously rare in startup leadership. According to a study conducted by the Ascend Foundation, numbers of Black women in tech declined by 13 percent from 2003 to 2017. 3 According to Deloitte, approximately 2 percent of the tech workforce is Black, 3 percent is Latino or Latina. 4 Note: for a book specifically focused on the challenges women of color in tech face that includes fantastic resources; I highly recommend Susanne Tedrick's book Women of Color in Tech : A Blueprint for Inspiring and Mentoring the Next Generation of Technology Innovators .

The information technology industry is one of the crucial drivers of economic prosperity worldwide. It is a multi‐trillion dollar industry. 5 In 2021, the global cloud computing market alone was worth $270 billion. The tremendous wealth and opportunity in technology have been unevenly distributed. Inclusivity at all levels of startups drives economic equality.