Джордж Колризер - Надежная база - лидерство для руководителей высшего звена

Paul Ekman, Emotions Revealed, London: Orion Books, 2004, P. 51–52.

Craig Hassed, Mindfulness, Well-Being and Performance, Neuroleadership Journal 1, 2008. P. 1–7.

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Robert M. Sapolsky, Stressed-Out Memories. A Little Stress Sharpens Memory. But After Prolonged Stress, the Mental Picture Isn’t Pretty, Scientific American Mind, September – October 2011.

Ernesto Rossi, The Psychobiology of Gene Expression: Neuroscience and Neurogenesis in Therapeutic Hypnosis and the Healing Arts, New York: W. W. Norton Professional Books, 2002.

Craig Hassed, Know Thyself: Stress Relief Program, Melbourne: Michelle Anderson Publishing, 2002.

Anders K. Ericsson, Michael J. Prietula, Edward T. Cokely, The Making of an Expert, Harvard Business Review, July – August 2007.

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Bill Fischer and Andy Boynton, The Idea Hunter: How to Find the Best Ideas and Make Them Happen, San Francisco: Jossey-Bass, 2011. P. 25.

Duane P. Schultz and Sydney Ellen Schultz, Theories of Personality, Ninth Edition, Belmont, CA: Wadsworth Publishing, 2008. P. 166.

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Daniel Goleman, Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business Review Press, 2002. P. 327–332.

Dennis Reina and Michelle L. Reina, Trust and Betrayal in the Workplace: Building Effective Relationship in Your Organization, revised and expanded, 2nd edition, San Francisco: Berrett Koehler, 2006.

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По словам одного из них: «Потери довлеют сильнее, чем достижения. Эта асимметричность силы позитивных и негативных ожиданий или опыта имеет эволюционную историю. У организмов, имеющих дело скорее с угрозами, чем с возможностями, больше шансов на выживание и воспроизведение». Daniel Kahneman, Thinking, Fast and Slow, New York, Farrar, Straus and Giroux, 2011. P. 282.

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Возьмем, к примеру, исследования Лосады и Хифи, которые обнаружили, что команды, предпочитающие вопросы защите, демонстрируют лучшие результаты (Marcial Losada and Emily Heaphy, The role of positivity and connectivity in the performance of business teams: A nonlinear dynamics model, American Behavioural Scientist 47, 2004. P. 740–765). Это предпочтение, отданное умению слушать и задавать вопросы, можно также уподобить лидерству-служению Гринлифа (Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, New York: Boston: Paulist Press, 2002), стилям лидерства и наставничества Гоулмана, Бояциса и Макки (Daniel Goleman, Annie McKee and Richard E. Boyatzis, Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business Review Press, 2002) и восприимчивому лидерству Шривастры и Куперрайдера (Suresh Srivastra and David L. Cooperrider, Appreciative Leadership and Management, San Francisco: Jossey-Bass, 1999).

Другие источники: Ingrid Bens, Facilitating with Ease! Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants and Trainers, with CD, New and Revised Edition, San Francisco, Jossey-Bass, 2005), Mark Goulston, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, New York: American Management Organization, 2010) и Madelyn Burley-Allen, Listening: The Forgotten Skill: A Self-Teaching Guide, Chichester: Wiley, 1995).