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Heather Poole: Cruising Attitude

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Heather Poole Cruising Attitude

Cruising Attitude: краткое содержание, описание и аннотация

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Real-life flight attendant Heather Poole has written a charming and funny insider’s account of life and work in the not-always-friendly skies. is a for the 21st century, as the author parlays her fifteen years of flight experience into a delightful account of crazy airline passengers and crew drama, of overcrowded crashpads in “Crew Gardens” Queens and finding love at 35,000 feet. The popular author of “Galley Gossip,” a weekly column for AOL's award-winning travel website Gadling.com, Poole not only shares great stories, but also explains the ins and outs of flying, as seen from the flight attendant’s jump seat.

Heather Poole: другие книги автора


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“Take it with you,” said the first officer. I’m pretty sure my eyes gleamed with joy. While the captain loosened his tie and rolled his eyes (okay, so I may have imagined that last part), the FO actually helped me load it all into the backseat of my car. And that’s how my family came to eat Mark Cuban’s dinner. My mother and father thought it was delicious. My sister couldn’t believe I had brought it home!

At first it might seem like flying private is the way to go, especially when you’re a flight attendant and you board a flight early in the morning to find a pilot vacuuming the floor with a full-size Hoover. I had to pinch myself to make sure I wasn’t dreaming. He seemed to be doing a really good job, too. I’d never seen anything like it.

Note to self: Marry a corporate pilot.

After I picked my jaw up off the floor, I came to realize the pilots really do it all, from ordering fuel and loading bags to stocking magazines and hiring flight attendants. I’ve heard of some pilots even acting as flight attendants on some corporate flights. I’d love to see that! I have no idea what their pay is like compared to other pilots, but I do know that corporate flight attendants are paid a whole heck of a lot more per trip than most flight attendants who work commercial. The thing is, most are not guaranteed a certain number of hours each month, whereas commercial flight attendants can count on a monthly average base salary of seventy-five hours. I’d choose security over salary any day. And many corporate flight attendants don’t even have health insurance unless they pay for it on their own. The worst part about working corporate for both pilots and flight attendants is that it’s like they’re on reserve without the hope of ever holding off. When Mark says it’s time to go, his pilots have to go, even if that means taking Mark and his friends on a joy ride at three in the morning. It doesn’t matter what might be going on at home. Birthdays, anniversaries, recitals, all must be pushed aside. Might be why I sensed a little tension when I called one of the pilots on his cell to confirm the departure time of our trip the next day.

“Twelve o’clock!” he snapped. Then he whispered, “Don’t call me at home!” and hung up.

Guess who didn’t eat. For the record, I didn’t eat, either. I made the executive decision to not order catering for the crew.

Note to self: Do not marry a corporate pilot.

Originally I was only supposed to work the one trip to Vegas, but when Mark’s usual flight attendant couldn’t make the trip to D.C., and the pilots couldn’t find anyone in Dallas to use as a backup, the pilot who told me not to call him at home called me at home and asked if I could fill in.

“Let me check my schedule…” I held my breath as I sat on the phone pretending to look at a calendar. I figured I’d make him sweat a little before letting him know, hell, yeah, I could do it! I already had the days off.

The best part? They offered to fly to New York to pick me up!

Some airlines do not allow flight attendants to work second jobs, regardless of what that job may be. Mine, thankfully, is not one of them. But flight attendants at my airline, as well as most other airlines, are not permitted to work for another carrier. I figured if push came to shove I could argue that Mark Cuban couldn’t be classified as a carrier, being he was a man—who happened to have a plane.

After I prepared the plane for our trip to D.C., I saw four of the tallest men I’d ever seen walking toward it. Years ago I had Magic Johnson on a commercial flight. He’s one of the nicest passengers on Earth. I watched him sign hundreds of autographs at the Long Beach airport baggage claim after our flight to Los Angeles made an unscheduled landing there. He was the very last person to collect his bags and leave. But even though I’m one of Magic’s biggest fans, I’m not that into basketball. So I had no idea what the Final Four was all about or who any of the really tall men were that were now walking up the stairs. I later learned their names were Dirk Nowitzki, Steve Nash, Michael Finley, and I forget who the fourth one was (sorry!). For a quick second I thought about setting my sister up with the short one. At six feet, Nash looked little compared to the other two guys. Thank goodness I never felt comfortable enough to suggest it because while my sister is pretty, she’s not Elizabeth Hurley! Which is who I saw cuddled up next to him at a basketball game on television a few weeks later. When I greeted Dirk, the youngest and tallest of the men, the top of my head came to his… hips. Not every flight attendant can say they’ve spoken to a passenger’s crotch. Talk about awkward. It was either that or risk getting a crick in my neck, which could have interfered with my real job, and I wasn’t about to risk that! And all of the guys had humongous feet. Their shoes looked like they weighed twenty pounds each. In a way they reminded me of those circus clowns that drive the tiny cars, except instead of cars, we were on the Barbie jet and I was the tiny flight attendant. It’s nice feeling petite.

What surprised me the most about these four gigantic men were their manners. They really impressed me! Seriously, it goes down in the books as the most polite flight I’ve ever worked in fifteen years. I’ve never been treated with so much respect. They were all “please” and “thank you,” “yes, ma’am” and “no, ma’am,” which kind of took me by surprise considering I was only about three years older than them. Perhaps it was being called “ma’am” that made me feel maternal toward them, because when they fell asleep during the flight I turned out the lights and covered them with blankets, extra long blankets. I kind of wish I’d taken one of them home as a souvenir—a blanket, I mean, not a player!

I only worked two flights for Mark. That’s it. But it was the most memorable time of my flying career. Would you believe that those two amazing trips to Vegas and D.C. totaled to six individual legs over the course of just two months? By far my favorite flight was the first trip, second leg—the one from Dallas to Vegas, without any passengers. We had to go there to pick up his brother Brian and friends and bring them back. On that flight it felt like I owned the plane. I lay across the sofa and flipped through a few magazines. After I caught up on my basketball reading, I sat in Mark’s favorite chair, watched TV, and drank a Diet Coke. It’s really nice being Mark Cuban. I even peeked inside his extremely organized snack drawer and wondered if he would notice a missing candy bar. (FYI, the candy bar was still there after I left!) Now I know most of you probably already know that Mark lives a good life. But that day, my life didn’t feel too shabby, either, thanks to him! It wouldn’t be right to thank Mark without also thanking Brian for being single in Dallas at the same time as me. On that note I should also thank Match.com, and my sister who went behind my back and signed me up for the online service in the first place. Just goes to show anything can happen if you just take a chance!

Meanwhile, back in the real world of commercial aviation, life was getting better. I now had five years seniority under my belt and because the airline had been on a hiring craze for the last three years I was officially off reserve and able to hold a pretty decent line—757 transcontinental flights. Once a flight attendant can hold a trip like that, it’s the only flight we’re going to work until a senior mama retires and we can hold something even better, like a 767 transcontinental flight or a trip to Europe. Doesn’t matter how long it takes, or how many times we fly to the same city month after month, year after year: a good trip is a good trip until we can hold a better trip. For me that route was New York–Vancouver.

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