Э. Фахрутдинова - Logistics and Supply Chain Management (Логистика и управление цепями поставок)

5. What company had the biggest quantity of shares in DHL?

6. DHL logistics services and customized solutions are various, aren’t they? Name them.

7. Why is DHL a vey successful logistics company?

8. What are the steps of each DHL project?

10 . Translate the sentences using the text “History and Background of DHL”:

1. DHL – международная компания, один из лидеров мирового рынка экспресс-доставки.

2. DHL была основана 20 сентября 1969 году как курьерская служба для перевозки почты между Сан-Франциско и Гонолулу.

3. Название компании образовано по первым буквам фамилий ее основателей.

4. DHL предлагает широкий набор решений для покупателя.

5. Эффективность процесса проектного управления является основой успеха DHL.

6. Процесс управления проектами в компании DHL включает 6 шагов: 1) инициация; 2) проектирование; 3) планирование; 4) исполнение; 5) закрытие; 6) передача.

7. К 1988 г. компания расширила сферу своей деятельности: она уже присутствовала в 170 странах.

8. В 2002 г. главным держателем акций DHL была компания Deutsche Post World Net.

9. Компания Deutsche Post World Net объединила все свои услуги по экспресс-доставке в единый бренд – DHL.

11 . Complete the sentences using prepositions in the box (See Language Notes):

1. DHL’s whole business is dependent ...... 1the vital point of timely delivery.

2. DHL owns its success ...... 2the efficiency ....... 3which the operations are carried out.

3. Not only the company but the sender and sometimes the receiver can track the goods ........ 4their information center.

4. DHL has developed a reputation ...... 5consistently developing innovative solutions that streamline operations and improve control.

5. DHL in-house teams have contributed ...... 6the solutions design of some of the world's leading brands and enabled to win key contacts.

6. DHL solutions design team offers a wide portfolio of expertise and services, ....... 7logistics network strategy, transport design, warehouse design and simulation, through ..... 8operational improvement and inventory analysis.

7. DHL’s international supply chain management solutions are focused ..... 9helping customers take increased control of international inbound supply chain to maximize the value of international and global sourcing.

8. The management of logistics is concerned ....... 10the movement and storage of materials and finished products.

12 . Retell the text “History and Background of DHL” according to the plan:

A. History and background of DHL.

B. Expansion of DHL to the continents.

C. Major shareholders of DHL.

D. Areas where DHL is the global market leader.

E. World expansion of the largest express and logistics network.

F. Basic steps in the project management of DHL.

13 . Make the dialogue: talk with a manager of “DHL” company about the services provided by the company:

Useful language: Answering the phone

Hello, Jonathan Young speaking.

Good morning, DHL.

I’d like to speak to…

One moment, please.

Could I have the sales department, please?

My name’s Marta Blanco.

Marta Blanco speaking......

I’m calling about.........

The reason I’m calling is....

Could you name the main services you are offering?

Could we meet on Monday at 10.30?

How / What about April 10h?

Is 11.15 convenient/OK?

Formal style

Dear Mr. Smith

I would like to…

I would be grateful if you could....

I look forward to hearing....

Could you give me some information about…?

I would appreciate if you can share your thoughts of…

1 . Read the following international words. Define their meanings comparing them to the meanings of the corresponding Russian words:

computer, distribution, form, international, monitoring, national, organization, passive, physical, program, radio, satellite, separation, standards, system, technology, transmission.

2 . Complete the table using suitable forms:

3 . Translate English words and phrases in column A using Russian words and phrases from column B:

4 . Read and translate the given logistics terms below:

A. Transshipmentis consolidation of shipments to one destination and reshipping from that destination.

B. Break-bulkis separation of a single consolidated bulk load into smaller individual shipments for delivery to the ultimate consignees.

C. Cross-dockingis direct flow of goods from receipt at warehouse to shipping, bypassing the storage.

D. Order pickingis selecting and assembling items from stock for shipments.

E. Tracking and tracingis monitoring and recording shipment movements from origin to destination.

F. Warehousingis receiving and storing goods.

G. Collectionis picking up goods at a named place.

(1. перевалка; 2. разбивка; 3. кросс-докинг; 4. формирование заказа; 5. обнаружение и отслеживание; 6. складирование; 7. сбор).

5 . Translate the sentences and give the English names for the noted logistics terms:

Cкоординированная по времени складская операция приема и отправки грузов клиенту без их хранения.

Мониторинг и запись передвижений груза начиная от места отправки и заканчивая пунктом назначения.

Отбор и сборка товаров в месте хранения перед отправкой груза.

Разделение груза на небольшие части и перемещение его по частям конечному получателю.

Сбор товаров в обозначенном месте.

Получение и хранение товаров.

Доставка груза через несколько точек до конечного пункта назначения.

6 . Read and translate abbreviations below:

A. DC – Distribution Center:The warehouse facility which holds inventory from manufacturing pending distribution to the appropriate stores.

B. ISO – International Standards Organization:An organization within the United Nations to which all national and other standard setting bodies (should) defer. Develops and monitors international standards, including OSI, EDIFACT, and X.400.