Шон Байтелл - The Diary of a Bookseller

Orwell’s reluctance to commit to bookselling is understandable. There is a stereotype of the impatient, intolerant, antisocial proprietor – played so perfectly by Dylan Moran in Black Books – and it seems (on the whole) to be true. There are exceptions of course, and many booksellers do not conform to this type. Sadly, I do. It was not always thus, though, and before buying the shop I recall being quite amenable and friendly. The constant barrage of dull questions, the parlous finances of the business, the incessant arguments with staff and the unending, exhausting, haggling customers have reduced me to this. Would I change any of it? No.

When I first saw The Book Shop in Wigtown I was eighteen years old, back in my home town and about to leave for university. I clearly remember walking past it with a friend and commenting that I was quite certain that it would be closed within the year. Twelve years later, while visiting my parents at Christmas time, I called in to see if they had a copy of Three Fevers in stock, by Leo Walmsley, and while I was talking to the owner, admitted to him that I was struggling to find a job I enjoyed. He suggested that I buy his shop since he was keen to retire. When I told him that I didn’t have any money, he replied, ‘You don’t need money – what do you think banks are for?’ Less than a year later, on 1 November 2001, a month (to the day) after my thirty-first birthday, the place became mine. Before I took over, I ought perhaps to have read a piece of George Orwell’s writing published in 1936. ‘Bookshop Memories’ rings as true today as it did then, and sounds a salutary warning to anyone as naive as I was that the world of selling second-hand books is not quite an idyll of sitting in an armchair by a roaring fire with your slipper-clad feet up, smoking a pipe and reading Gibbon’s Decline and Fall while a stream of charming customers engages you in intelligent conversation, before parting with fistfuls of cash. In fact, the truth could scarcely be more different. Of all his observations in that essay, Orwell’s comment that ‘many of the people who came to us were of the kind who would be a nuisance anywhere but have special opportunities in a bookshop’ is perhaps the most apposite.

Orwell worked part-time in Booklover’s Corner in Hampstead while he was working on Keep the Aspidistra Flying , between 1934 and 1936. His friend Jon Kimche described him as appearing to resent selling anything to anyone – a sentiment with which many booksellers will doubtless be familiar. By way of illustration of the similarities – and often the differences – between bookshop life today and in Orwell’s time, each month here begins with an extract from ‘Bookshop Memories’.

The Wigtown of my childhood was a busy place. My two younger sisters and I grew up on a small farm about a mile from the town, and it seemed to us like a thriving metropolis when compared with the farm’s flat, sheep-spotted, salt-marsh fields. It is home to just under a thousand people and is in Galloway, the forgotten south-west corner of Scotland. Wigtown is set into a landscape of rolling drumlins on a peninsula known as the Machars (from the Gaelic word machair , meaning fertile, low-lying grassland) and is contained by forty miles of coastline which incorporates everything from sandy beaches to high cliffs and caves. To the north lie the Galloway Hills, a beautiful, near-empty wilderness through which winds the Southern Upland Way. The town is dominated by the County Buildings, an imposing hôtel-de-ville-style town hall which was once the municipal headquarters of what is known locally as ‘the Shire’. The economy of Wigtown was for many years sustained by a Co-operative Society creamery and Scotland’s most southerly whisky distillery, Bladnoch, which between them accounted for a large number of the working population. Back then, agriculture provided far more opportunities for the farm worker than it does today, so there was employment in and about the town. The creamery closed in 1989 with the loss of 143 jobs; the distillery – founded in 1817 – closed in 1993. The impact on the town was transformative. Where there had been an ironmonger, a greengrocer, a gift shop, a shoe shop, a sweet shop and a hotel, instead there were now closed doors and boarded-up windows.

Now, though, a degree of prosperity has returned, and with it a sense of optimism. The vacant buildings of the creamery have slowly been taken over by small businesses: a blacksmith, a recording studio and a stovemaker now occupy much of it. The distillery re-opened for production on a small scale in 2000 under the enthusiastic custody of Raymond Armstrong, a businessman from Northern Ireland. Wigtown too has seen a favourable change in its fortunes, and is now home to a community of bookshops and booksellers. The once boarded-up windows and doors are open again, and behind them small businesses thrive.

Everyone who has worked in the shop has commented that customer interactions throw up more than enough material to write a book – Jen Campbell’s Weird Things Customers Say in Bookshops is evidence enough of this – so, afflicted with a dreadful memory, I began to write things down as they happened in the shop as an aide-mémoire to help me possibly write something in the future. If the start date seems arbitrary, that’s because it is. It just happened to occur to me to begin doing this on 5 February, and the aide-mémoire became a diary.

Online orders: 5

Books found: 5

Telephone call at 9.25 a.m. from a man in the south of England who is considering buying a bookshop in Scotland. He was curious to know how to value the stock of a bookshop with 20,000 books. Avoiding the obvious answer of ‘ARE YOU INSANE?’, I asked him what the current owner had suggested. She had told him that the average price of a book in her shop was £6 and that she suggested dividing that total of £120,000 by three. I told him that he should divide it by ten at the very least, and probably by thirty. Shifting bulk quantities these days is near impossible as so few people are prepared to take on large numbers of books, and the few that do pay an absolute pittance. Bookshops are now scarce, and stock is plentiful. It is a buyer’s market. Even when things were good back in 2001 – the year I bought the shop – the previous owner valued the stock of 100,000 books at £30,000.

Perhaps I ought to have advised the man on the telephone to read (along with Orwell’s ‘Bookshop Memories’) William Y. Darling’s extraordinary The Bankrupt Bookseller Speaks Again before he committed to buying the shop. Both are works that aspirant booksellers would be well advised to read. Darling was not in fact The Bankrupt Bookseller but an Edinburgh draper who perpetrated the utterly convincing hoax that such a person did indeed exist. The detail is uncannily precise. Darling’s fictitious bookseller – ‘untidy, unhealthy, to the casual, an uninteresting human figure but still, when roused, one who can mouth things about books as eloquently as any’ – is as accurate a portrait of a second-hand bookseller as any.

Nicky was working in the shop today. The business can no longer afford to support any full-time staff, particularly in the long, cold winters, and I am reliant on Nicky – who is as capable as she is eccentric – to cover the shop two days a week so that I can go out buying or do other work.