“I know you’re aware of this,” Aka said, “but although Nagoya’s one of the largest cities in Japan, in a way it’s not all that big. The population’s large, industries are doing well, and people are affluent, yet the choices you have are unexpectedly limited. It’s not easy for people like us to live here and still be honest with ourselves and free…. Kind of a major paradox, wouldn’t you say? As we go through life we gradually discover who we are, but the more we discover, the more we lose ourselves.”
“I hope everything will work out for you. I really do,” Tsukuru said. He truly felt that way.
“You’re not angry with me anymore?”
Tsukuru gave a short shake of his head. “No, I’m not angry with you. I’m not angry with anybody.”
Tsukuru suddenly realized he was using the familiar omae to address Aka. It came out naturally at the end. Aka walked with Tsukuru to the elevators.
“I may not have a chance to see you again,” Aka said as they walked down the hallway. “So there’s one more thing I wanted to tell you. You don’t mind, do you?”
Tsukuru shook his head.
“It’s the first thing I always say at our new employee training seminars. I gaze around the room, pick one person, and have him stand up. And this is what I say: I have some good news for you, and some bad news. The bad news first. We’re going to have to rip off either your fingernails or your toenails with pliers. I’m sorry, but it’s already decided. It can’t be changed. I pull out a huge, scary pair of pliers from my briefcase and show them to everybody. Slowly, making sure everybody gets a good look. And then I say: Here’s the good news. You have the freedom to choose which it’s going to be—your fingernails, or your toenails. So, which will it be? You have ten seconds to make up your mind. If you’re unable to decide, we’ll rip off both your fingernails and your toenails . I start the count. At about eight seconds most people say, ‘The toes.’ Okay , I say, toenails it is. I’ll use these pliers to rip them off. But before I do, I’d like you to tell me something. Why did you choose your toes and not your fingers? The person usually says, ‘I don’t know. I think they probably hurt the same. But since I had to choose one, I went with the toes.’ I turn to him and warmly applaud him. And I say, Welcome to the real world .”
Tsukuru gazed wordlessly at his old friend’s delicate face.
“Each of us is given the freedom to choose,” Aka said, winking and smiling. “That’s the point of the story.”
The silver door of the elevator slid open soundlessly, and they said goodbye.
12

Tsukuru got back to his apartment in Tokyo at 7 p.m. on the day he had met Aka. He unpacked, tossed his laundry in the washer, took a shower, then called Sara’s cell phone. It went to voicemail and he left a message telling her he had just gotten back from Nagoya and to get in touch with him when she could.
He waited up until after eleven, but she didn’t call. When she did call back, the next day, a Tuesday, Tsukuru was in the cafeteria at work eating lunch.
“Did everything go well in Nagoya?” Sara asked.
He stood up and went out into the corridor, which was quieter. He summarized his meetings with Ao and Aka, at the Lexus showroom and Aka’s office on Sunday and Monday respectively, and what they’d talked about.
“I’m glad I could talk to them. I could understand a little better what happened,” Tsukuru said.
“That’s good,” Sara said. “So it wasn’t a waste of time.”
“Could we meet somewhere? I’d like to tell you all about our conversations.”
“Just a minute. Let me check my schedule.”
There was a fifteen-second pause. While he waited, Tsukuru gazed out the window at the streets of Shinjuku. Thick clouds covered the sky, and it looked like it was about to rain.
“I’m free in the evening the day after tomorrow. Does that work for you?” Sara asked.
“Sounds good. Let’s have dinner,” Tsukuru said. He didn’t need to check his schedule. It was blank almost every night.
They decided on a place and hung up. After he switched off the cell phone, Tsukuru felt a physical discomfort, as if something he’d eaten wasn’t digesting well. He hadn’t felt it before he’d spoken to Sara. That was for certain. But what it meant, or whether it meant anything at all, he couldn’t tell.
He tried to replay the conversation with her, as accurately as he could remember it. What they’d said, her tone of voice, the way she’d paused. Nothing seemed any different from usual. He put the cell phone in his pocket and went back to the cafeteria to finish his lunch. But he no longer had any appetite.
• • •
That afternoon and the whole next day, Tsukuru, accompanied by a brand-new employee as his assistant, inspected several stations that required new elevators. With the new employee helping him to measure, Tsukuru checked the blueprints, one by one, that they kept at the office against the actual measurements at the sites. He found a number of unexpected errors and discrepancies between the blueprints and the actual sites. There could be several reasons for this, but what was more important at this point was to draw up accurate, reliable blueprints before construction began. If errors were discovered after they’d begun construction, it would be too late, like combat troops relying on a faulty map when landing on a foreign island.
After they’d finished their measurements, they went to talk with the stationmaster about potential problems the rebuilding might cause. Repositioning the elevators would change the configuration of the entire station, which in turn would affect passenger flow, and they had to make sure they could structurally incorporate these changes. Passenger safety was always the top priority, but they also had to be certain that the station staff could perform their duties with the new layout. Tsukuru’s job was to synthesize all these elements, come up with a rebuilding plan, and include this in an actual blueprint. It was a painstaking process, but critical because people’s safety was at stake. Tsukuru patiently managed it all. This was the kind of process that was exactly his forte—clarifying any problems, creating a checklist, and carefully making sure each and every point was handled correctly. At the same time, it provided a wonderful opportunity for the young, inexperienced new employee to learn the ropes on site. The employee, whose name was Sakamoto, had just graduated from the science and engineering department at Waseda University. He was a taciturn young man, with a long, unsmiling face, but he was a quick study and followed directions. He was skilled when it came to taking measurements, too. This guy might work out, Tsukuru thought.
They spent an hour at an express-train station with the stationmaster, going over the details of the rebuilding project. It was lunchtime, so they ordered in bentos and ate together in the stationmaster’s office. Afterward they chatted over tea. The stationmaster, a friendly, heavyset middle-aged man, told them some fascinating stories about things he’d experienced in his career. Tsukuru loved going to sites and hearing these kinds of stories. The topic turned to lost property, more specifically to the huge amount of lost-and-found items left behind on trains and in stations, and the unusual, strange items among them—the ashes of cremated people, wigs, prosthetic legs, the manuscript of a novel (the stationmaster read a little bit of it and found it dull), a neatly wrapped, bloodstained shirt in a box, a live pit viper, forty color photos of women’s vaginas, a large wooden gong, the kind Buddhist priests strike as they chant sutras …
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