Joshua Ferris - Then We Came to the End

We believed that downturns had been rendered obsolete by the ingenious technology of the new economy. We thought ourselves immune from things like plant closings in Iowa and Nebraska, where remote Americans struggled against falling-in roofs and credit card debt. We watched these blue-collar workers being interviewed on TV. For the length of the segment, it was impossible not to feel the sadness and anxiety they must have felt for themselves and their families. But soon we moved on to weather and sports and by the time we thought about them again, it was a different plant in a different city, and the state was offering dislocated worker programs, readjustment and retraining services, and skills workshops. They’d be fine. Thank god we didn’t have to worry about a misfortune like that. We were corporate citizens, buttressed by advanced degrees and padded by corporate fat. We were above the fickle market forces of overproduction and mismanaged inventory.

What we didn’t consider was that in a downturn, we were the mismanaged inventory, and we were about to be dumped like a glut of imported circuit boards. On the drive home we puzzled over who was next. Scott McMichaels was next. His wife had just had a baby. Sharon Turner was next. She and her husband had just purchased a house. Names — just names to anyone else, but to us they were the individuals who generated our greatest sympathy. The ones who put their things in a box, shook a few hands, and left without complaint. They had no choice in the matter, and they possessed a quiet resignation to their ill-timed fates. As they departed, it almost felt to us like self-sacrifice. They left, so that we might stay. And stay we did, though our hearts went out to them. Then there was Tom Mota, who wanted to throw his computer against the window.

He wore a goatee and was built like a bulldog, stocky, with foreshortened limbs and a rippling succession of necks. He didn’t belong where we were. That’s not condescension so much as an attempt at a charitable truth. He would have been happier elsewhere — felling trees in a forest, or throwing nets for an Alaskan fishery. Instead, he was dressed in khakis, drinking a latte on a sectional sofa, discussing the best way to make our diaper client’s brand synonymous with “more absorbent.” That is, when we still had our diaper client. After deciding not to throw his computer against the window, Tom fixated on his magazines. He said to Benny, “Benny, man, you gotta get my magazines from Jim. That fuck’s had them two months. I’m not leaving here without them — but I can’t go out there. I don’t want to have to see anybody.” When Benny told us that, we felt pity for Tom. Of course Tom would not have wanted that. He would have spit our pity back in our faces. Nobody wants pity. They just want to get the hell out of there, out of sight, to alleviate the sting of ridicule, and then they want to forget about the entire miserable experience. They can’t do that walking the halls to retrieve magazines. Benny returned to Tom’s office ten minutes later with back copies of Car and Driver, Rolling Stone, Guns and Ammo. Tom was sitting on the floor of his office, winding his watch. Benny said, “Tom.” Tom didn’t answer. “Tom?” said Benny. Tom continued to wind his watch. Then he stood, opened a desk drawer, and pulled out one of the corporate polos he used to wear many days in a row. The blue one (Benny’s) and the green one (Jim’s) were also in the desk drawer. Tom took off his button-down and put the red polo on. “They think I’m a clown,” he said to Benny. Benny replied, “No. Nobody thinks you’re a clown, Tom. They got you by the balls, man — everybody knows that.” “Hand me those scissors,” said Tom. Benny said he looked behind him and saw a pair of scissors on Tom’s bookshelf. Benny told us he didn’t want to hand scissors to Tom. “They think I’m a clown,” Tom repeated as he walked over to his bookshelf and grabbed the scissors himself and began to cut into his nice pleated slacks at the knee. “What are you doing, Tom?” asked Benny, with an uneasy chuckle. He was still holding Tom’s old magazines. He watched as Tom cut all the way around with the scissors until the trouser leg fell to his ankle. Then he started working on one sleeve of the polo, on the opposite side to the cut-off trouser leg. “Tom,” said Benny. Tom’s tan-lined arm was soon visible all the way to the shoulder. A tattoo of barbed wire snaked around his biceps. “Tom, seriously — what are you doing?”

“Will you do me a favor,” asked Tom, “and cut a hole from the backside of my shirt?”

“Tom, why are you doing this?”

Sometimes drastic measures were called for. There were occasions when someone needed to get into a car with a package and drive all the way out to Palatine to the FedEx station that had the latest drop-off time in the state just to guarantee the arrival of an overnight delivery. A new client pitch due Monday meant a full week of one o’clock nights and a few hours of sleep on random sofas on Sunday. It was called a fire alarm, and when one came along you had to drop everything. There was no going to the gym. Theater tickets were canceled. You saw no one, not your five-year-old, not your marriage counselor, not your sponsor, not even your dog. We feared the fire alarm. At the same time, we were all in it together, and we could be taken by surprise, after five days of grind, by the transformation of the team. Eating takeout, laughing around a cubicle, putting our minds together to solve something hard — five or six days of that and there was no immunization against the camaraderie. The people we worked with, with all their tics and pieties and limitations — we had to admit it to ourselves, they weren’t all that bad. Where did that come from? Whence this friendliness? “‘The love flooding you for your brother,’” said Hank Neary, quoting something or other. He was always quoting something or other and we hated him for it, unless we were in the middle of a fire alarm, in which case we loved him like a brother. That love would dissipate in a week. But while it lasted, work was a wellspring, a real source of light, the nurture of a beloved community.

Then the downturn came and there were no more fire alarms. No speeding out to Palatine, no one o’clock nights, no love flooding us for our brother.

Benny went down the elevator with Tom. With his clothes cut to shreds, Tom looked like someone washed up on shore after a shipwreck, tattered and clinging to a single plank. His shoes and socks were off, left inside the office with the abandoned magazines, the Kmart portraits of his kids, and the discarded swatches from his trousers and polo.

“What are you going to do?” asked Benny.

“What do you think I’m gonna do?” Tom asked rhetorically, just as they had reached the lobby. “I’m gonna find a new job.”

“No,” said Benny. “I mean right now. What are you doing right now?”

They exited the elevator. Tom had emptied out the pens and pencils from a mug he kept on his desk and that empty mug was now his only possession. Tom stopped in the marble elevator bank and watched for the descent of the other elevators. “You ever read Ralph Waldo Emerson?” Tom asked Benny. Benny didn’t know where to stand. He told us he didn’t know why they had just stopped in the elevator bank. “What are you planning to do, Tom?” “Listen to what Emerson said,” said Tom. Tom began to quote. “‘For all our penny-wisdom,’” he said, “‘for all our soul-destroying slavery to habit, it is not to be doubted that all men have sublime thoughts.’ Did you hear that, Benny? Did you hear it, or you need me to repeat it to you?” “I heard it,” Benny replied. “They never knew me,” Tom said, shaking his head and pointing up at those bastards. “They never did.”