I cast my eyes over his calculations, unimaginatively typed in Comic Sans font –the childishness of which only served to make the whole document more insulting. Well, he could shove this exactly where all his other advice could be deposited. I knew that effectiveness in my job couldn’t be measured by miles covered per hour or minimum amount of time spent with each customer. It was in how I could share a conversation, spend a little time with someone lonely and maybe make a difference to their day. Unfortunately for me, Trevor saw our lovely elderly clients as nothing more than aged donkeys on a conveyor belt, good only for parting with their pension and having food chucked at them.
‘Trevor says you’ve been spending too long with each client,’ Mum continued, oblivious to my disdain. ‘By his calculations it should take no more than seven-point-five minutes to make a delivery. Now, there’s a new gentleman on your round today, so Trevor says you should begin the new timings on this one.’
I rolled my eyes and this time she couldn’t ignore it. ‘Oh well, if Trev says…’
Mum gave me a stare that could freeze the Sahara. ‘His name is Trevor , Emily, and I’ll thank you not to disrespect him. That man could well be your next stepfather.’
On that cheery note I left, glad for the peaceful sanity of my company van when I climbed into it. I wasn’t surprised by boring Trev’s intervention, but it still annoyed me.
‘Idiot!’ I grumbled aloud, pulling out of the gravel car park by the small industrial unit Sunnyside Meals on Wheels called home, to turn left onto the busy coast road. ‘Well, it shows how much you know, Trevor Mitchell! Our customers are more than ticks on your ridiculously timed list. And, I’m sorry, but who actually says “seven-point-five minutes” anyway?’
My indignation brought a wry smile to my face, not least because if boring Trev could see me ranting to myself in the van he’d probably accuse me of wasting company oxygen.
I glanced across at the small clipboard attached with a suction pad to the windscreen. Mrs Clements was first today –and straight away proof that Mum’s boyfriend was completely wrong.
I’ve delivered meals to Mrs Clements since my first day on this job, eight years ago, and she is one of the most fascinating people I’ve ever met. When she was only seventeen years old she made the biggest decision of her life: to move to Canada to look after her nephew and brother-in-law after her older sister’s untimely death. She had been a promising student and dreamed of being a teacher but she left it all to go to another country and live the life her sister had left behind. Eventually, she married her brother-in-law and adopted her nephew as her stepson, only returning to England after her husband’s death in the mid-1970s. Mrs Clements was the first Sunnyside customer to share her memories with me and since then I have always taken time to listen when someone on my rounds wants to tell me about their past.
So yes, maybe I did take longer than the other two drivers to complete my deliveries but how else would I have learned about Mr Cooke earning his Distinguished Service Order medal by saving four of his Army comrades under intense enemy fire; or when Mrs Trellawney met the Queen; or about Miss Atkinson’s secret dream to be a champion ballroom dancer?
None of this mattered to my mother and boring Trev, of course. But that wasn’t important: it mattered to me.
Mrs Clements met me at the door already armed with a time-battered photograph album and the sound of the kettle boiling from the tiny kitchen of her retirement bungalow.
‘Oh good, you’re here, Emily. Come in, come in!’
I swung the box I was carrying into her hallway and closed the door behind me. ‘You’re chirpy today, Mrs C.’
‘That I am,’ she replied, leading the way down the hallway to her kitchen. She shuffled along in her favourite nylon skirt, polyester jumper and tartan bobble slippers and I imagined the static she created could be hooked up to the national grid to power her house. She made a pot of tea while I unpacked her week’s worth of meals, knowing her kitchen cupboards better than I did my own. It’s true what they say about trades-people: at the end of my working day the last thing I ever want to do is to cook a meal. If Mum knew how many takeaways and ready meals I consume each week, I’d be excommunicated for certain.
When her cupboards were filled and the teas were made, she ushered me through to the tropical heat of her living room. She sat in her favourite chair as I allowed her too-squashy sofa to attempt to eat me alive.
‘I found these at the weekend,’ she said, turning over the yellowing photo album pages with her blue-veined fingers until she found what she was looking for. ‘There –look at this.’
She swung the album to face me and prodded at a photograph. It was a black and white image of an opulent-looking hall filled with a huge crowd of couples, each one solemnly face to face in stiff ballroom holds.
‘This is The Rialto Ballroom in Truro,’ she chuckled. ‘It’s long gone, of course. But believe it or not, this was the happening night spot when I was young.’
‘When was this picture taken?’
‘July 1951. Two months before I left for Canada.’ Her smile carried the wistfulness of many years. ‘I used to dance there twice a week: Wednesday nights when they taught old-time ballroom to a hall full of girls and, of course, Saturday nights when you got to practice with the real thing.’ She winked at me. ‘Saturdays were when the magic happened.’
I looked at the girls with their almost identical dresses and the men looking awkward in ill-fitting suits. ‘So who danced with you?’
She flushed slightly, a wicked glint in her watery blue eyes. ‘Anyone who’d have me.’
‘Mrs C! You little scoundrel!’
‘We-ell, I was young, we’d not long come out of the war and suddenly a lot of young chaps were back on the scene. It would’ve been rude not to indulge.’ She tapped the side of her nose with her finger. ‘But it was only dancing, mind. None of that heavy petting nonsense you see young kids doing today.’
I took a sip of tea and felt the high caffeine content clunk against my teeth. ‘I’m sure you were the perfect picture of virtue.’
She nodded. ‘I was back then. It was only when I came home after Alfie died that I gave proper hanky-panky a go. Couldn’t believe what I’d missed out on…’
I was still reeling from the revelation of Mrs Clements’ late-flowering libido as I drove to my next customer. The warm September sun bathed the villages and fields whizzing past my window in a beautiful light, and I thanked heaven that I was lucky enough to work in such a breathtaking part of the world. After ten miles, the road rose steeply as I approached one of my favourite views: a sudden expanse of Cornish coastline appearing on my left; jagged cliffs falling away from the lush green above, with the wide sweep of perfect blue ocean beyond.
Inevitably, the scene brought bittersweet memories as Isaac’s face flashed into my mind. My Isaac. Until last summer the one and only love of my life. When we were together we would park not far from the road here and stride across the thick, waving grass down to the cliff path, while Django –our over-excitable Jack Russell –bounced around our feet.
I had dealt with a lot of my feelings for Isaac Pemberthy since he’d unceremoniously dumped Django and me, but somehow this single memory refused to budge. Even my dog had something of Isaac he couldn’t let go of. He refused to be parted from one of Isaac’s old socks even though it was now more chewed hole than knitted acrylic. At least Django understood. Maybe that was why I loved spending time on my rounds rather than with my friends, who still saw Isaac occasionally. Maybe I was as lonely as some of Sunnyside’s customers…
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