Mike Daisey - Twenty-one Dog Years - Doing Time at Amazon.com

This meant that it was time to get real health insurance, and real health insurance meant getting a Real Job™. Jean-Michele liked the idea. She thought employment would make me more attractive—not only to Babcia but to her. It was like a wake-up call from God. Faced with the prospect of losing my girlfriend and dying like a toothless bear of some third world-style gum infection, I was now on a serious job hunt.

My first call was prompted by an ad in the Seattle Weekly under the nondescript heading: CUSTOMER SERVICE TIER 1: LAME TITLE—COOL JOB. The rest of the ad mentioned good pay, flexible hours, and a “hip and quirky work environment.” I faxed them my SAT scores and my transcripts, which was odd for an office job—no one had ever cared about my academic background before. I was thrilled when they called me five minutes later.

When I needed a Real Job™, there, like my white knight, was Amazon.com.

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