‘Sounds nice,’ Nicola commented.
Doris was nodding quietly, waiting for her moment to strike, no doubt.
‘I’ll be doing the majority of the cooking. I’m trying to keep most of it homemade. And I’d like you to concentrate on serving, clearing the tables, just being friendly.’ Would that be possible for dour Doris ? ‘I thought we’d take orders at the counter. So people can come up and see the cakes and what we have on offer.’
‘ Come up to order ?’ Doris made it sound like Ellie had just suggested they waitress in bunny-girl outfits. Ellie tried to push away the image that was forming in her mind – Doris in a … no, no, no. ‘Well, that’ll never work. We always used to take orders at the tables. Proper waitress service, that is.’ Her moment was evidently here. ‘Our customers like that. Feel they are being looked after.’ She was shaking her head at Ellie and tutting away like Skippy the kangaroo.
Ellie knew she’d have to stand her ground. She was the one in charge, after all, ‘Well, I believe it gives the customer a chance to see what cakes and treats there are on offer, which is helpful for them and will surely lead to more sales. They can order quickly, take their teas and coffees, and then take their seats and relax, as we’ll still be serving them thereafter. It happens in lots of places that way, and most people seem very happy to do that.’
‘Well, it didn’t happen here,’ Doris grumbled on.
‘It will from now on, Doris.’ Ellie felt she were drawing battle lines, staking her claim on her authority.
Nicola sat quiet, her eyes low, finishing the last of her scone, clearly not wanting to get involved with the heated discussion.
‘Right, I’d like you both to start at nine-thirty on Friday. You’ll be doing five days a week, nine-thirty till four-thirty. I’ll be staying after that time to tidy up. You’ll be paid by the hour. I’ll be able to keep your wages the same as last year. Joe told me you were paid at £7 per hour. I hope that’s still okay. Now, I understand the castle is closed on a Wednesday. I’ll need you both in on the weekends, but you can choose another day off, either on a Monday or Tuesday. I’ll let you decide between you.’
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