After all, there was no turning back.
Pippa Singer opened the door with a huge welcoming smile. Gemma couldn’t help but be happy to see her new boss. She was beautiful, warm, kind and unlike anyone Gemma had ever met before.
When, knees literally knocking, Gemma had walked into the coffee shop in central Bristol and gazed around, she immediately recognised the stunning blonde woman, who was sitting at a table nursing a coffee, as Pippa. Meadowbrook and the Singer siblings had quite an online profile, mainly owing to the work they did at their animal sanctuary. Pippa was not only beautiful, but when Gemma tentatively approached her, she had also acted as if they were long-lost friends. For a minute, Gemma’s nerves disintegrated, as she was mesmerised by this woman.
The interview flew by at an amazing speed. Pippa oozed warmth and kindness as she asked Gemma questions not just about her professional life, but her personal one as well. Pippa proved herself an open book, as she offered information about her family and Meadowbrook without Gemma having to ask a single question. She perhaps shared a bit too much information, Gemma thought. For her part, Gemma told Pippa how much she loved the house from the photo – now, she blushed slightly at the memory of how she had gushed about it having a personality and a soul. But Pippa had lapped all that up and said that she clearly “got” Meadowbrook.
Afterwards, back at the hotel where she worked in Bristol, she mulled it all over. It was the most unorthodox interview Gemma had ever attended – not that she had been to many – and when she got a phone call the following day saying the job was hers, she had to pinch herself a number of times. But Pippa had been adamant that she was perfect for the job, for Meadowbrook. She sent over an official offer, the start date being set for the first of February, which meant she had Christmas and January to sort everything out. She had been counting the minutes until she finally got to meet Meadowbrook in person, and she felt as if she spent the whole two months dazed and waiting for her phone to ring, only to hear Pippa say that she had made a terrible mistake, she meant to hire someone else. But that hadn’t happened.
‘Oh, Gemma, I’m so pleased you’re finally here,’ Pippa gushed, throwing her arms around her once again as if she were a long-lost friend. Gemma dropped her suitcase in surprise and then winced as it caught her foot. ‘Sorry, sorry, do come in.’ Pippa took the luggage and stood back to let her in. ‘I insisted on my siblings not being here; I didn’t want to scare you off before you even got to look at the place. But I have to warn you that once you’ve unpacked, they’ll be waiting for you. Everyone’s so excited to meet you.’
Pippa was breathless, and Gemma still hadn’t spoken yet.
‘It’s lovely to see you again,’ she finally managed, intimidation stabbing her, coupled with relief that she didn’t have to step straight into the lion’s – or Singer siblings’ – den.
As she stepped into the grand hallway she felt herself shaking slightly – she was in the house! Just as she imagined herself being. The entrance hall seemed as big as her nan’s bungalow, where she had lived all her life. With its polished parquet flooring, art dominating the walls, and the biggest vase of fresh flowers on an antique carved console table, it was unlike anything Gemma had ever seen. As Pippa grabbed her arm reassuringly, Gemma was rendered mute.
‘So, where shall we start?’ Pippa clapped her hands together. ‘I know, I’ll show you to your room. It was Harriet’s room, but she doesn’t live at the house anymore, so I thought I’d put you in there; it’s such a lovely room. Also, it’ll give you a feel for what the hotel might be like. God, can you imagine we are going to have paying guests here one day! I almost can’t believe it’s actually going to happen!’ Pippa was hopping around, she was so animated and effervescent, the human equivalent of champagne, Gemma thought.
‘I know, although of course there’s a long way to go,’ Gemma cautioned, trying to chase the blind panic away as it threatened to floor her. ‘But it’ll be lovely to see my room and get rid of my bags. Honestly, Pippa, I really want to thank you again – this is a great opportunity.’ Gemma sounded like a stranger to herself as she spoke. She needed to collect herself, to stop acting so weirdly lest she lose the job before she even started.
‘Oh no, thank you, I just knew that you were the one to help us from the moment I met you … no, before that, when I read your letter and CV, and I also know we are going to be the best of friends.’
Gemma was startled as Pippa engulfed her in a second embrace.
Settled into what was now her bedroom for the foreseeable future, she finally remembered to breathe. If Meadowbrook was to be her home for at least six months, while she helped the Singer family set up their hotel, she needed to think of it as such. She wasn’t sure she would ever get used to the luxury she found herself in, but she was going to have to try. She needed to start embracing her good fortune rather than behaving like a rabbit caught in the headlights. After all, Pippa was so welcoming; she could only hope the rest of the Singers would be the same.
She unpacked her case; she hadn’t brought too much with her, some work suits and a limited casual wardrobe. She didn’t have far to go to the bungalow in Bristol if she needed anything else, but it felt presumptuous turning up with too much.
She went over to the floor-to-ceiling window of the bedroom, which looked out onto the front of the house. With views over the Mendips, she was mesmerised. It was as she imagined when she looked at the photo, the woman in the window. That woman was her, it was actually her.
She pulled all her books out of her oversized bag and put them away in the bedside table. They were text books she’d used when she took her hotel management course, and she was praying they would help her now. Because it was a dream job, yes, but also a rather big job, and she had no idea how she was going to manage … She pushed the negative thoughts away and thought about how she had got to this. Throughout her life, people had put her down, not her nan, but almost everyone else. This job was supposed to end all that, give her a new start. She was not only doing this for her nan, but she was also doing it for herself.
She knew she was far too cautious, and always had been. Gemma took the safest option when she could, owing to her upbringing, owing to an ingrained fear that never left her. Her nan, who had brought her up, and was her only family, tried her best to bolster her confidence, but her vulnerability dominated her life.
And now her nan wasn’t around, and Gemma felt alone. At first, the dementia wasn’t too bad. Gemma could juggle her college course and taking care of her nan, but in time it got worse. Hence the residential home.
Missing her nan was something that would never go away. Watching someone you love slip away from you, however it happened, was the most painful thing. She wanted her nan, the woman who she knew, the one who tried to encourage her, who made her feel loved. But, unfortunately, after visiting her, she often ended up feeling lonelier than ever.
Now, though, in Meadowbrook she was being offered a fresh start, and God knew she needed it badly. It was a gift, she thought again, as she wiped tears off her cheeks, and she needed to make it work. Those were her new mantras, and she would keep repeating them, until she believed them.
A knock on the door interrupted her myriad of thoughts.
‘Hello,’ she said, and after a beat, Pippa appeared.
‘Is everything all right?’ she asked. She had pulled her hair back, Gemma noticed, and although dressed casually – jeans, a sweater – she still looked elegant. Gemma glanced down at her suit and wondered if she was overdressed. But then she was starting work, and her nan always said first impressions were crucial.
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