Helena Morrissey - A Good Time to be a Girl

Stewart liked to move around the office, changing his seat every six weeks or so to oversee different areas of the investment team. I therefore had to move too, which seemed slightly embarrassing at the time but helped me to get to know my colleagues. The experience of speaking up and then being given the portfolios to manage encouraged me to seek other opportunities. I quickly realised that if I asked, the answer was usually ‘yes’, as long as I was making a reasonable request, had something to offer and was performing well. When interesting committees were formed and I wasn’t included, I asked for a seat at the table. I always phrased my requests constructively: ‘Oh, I wonder if I might join the economics group? Perhaps I could contribute the bond analysis and it would be useful for me to hear what else is being considered.’ There was no confrontation, no argument, and the door usually opened. Inevitably, there were setbacks, but I tried to learn and to see past them, with my recovery from that earlier disappointment encouraging me to persevere. (For the record, I have always struggled with negative feedback, finding it hard not to take criticism personally, and I’ve noticed this in other women too – although it may be that men are just better at disguising their feelings. We shall return to the subject later.) And while I sought opportunities to be heard, I stayed focused on performing well since that was the best advert for my capabilities.

I also looked to build my reputation in the marketplace. When I had been looking for that second job, it was harder than it needed to have been because I hadn’t built a network. I found that it was actually quite easy to be noticed as a young woman running bond funds. One year I was shortlisted for a ‘Fund manager of the year’ award and the other nominees were not just all men, but all called Paul. I did win, and I’d like to think it wasn’t just because I was the only one who could be easily identified, but I’ll never be quite sure. When the three Pauls and I were panellists together at investment conferences, the moderators would usually give me more airtime. There were advantages, but it was obvious that the few women who were making it through in my own industry were part of a very male-dominated club.

Two other critical factors helped me to progress so far and so quickly at Newton. I was working for a company where results were what mattered, and my husband Richard and I had developed a real partnership to care and provide for our family. Together with my newfound career awareness, this was a powerful combination, but by no means complex or mysterious.

The first company I had worked for was very traditional at the time, like most long-established City of London institutions. Founded in 1804 it was built on literally centuries-old practices that revolved around how men habitually liked to work. The atmosphere was ‘clubby’. There was a daily reminder of the hierarchy: each afternoon, a uniformed butler wheeled a trolley round the floor and served tea and biscuits to those of associate director or higher rank. Members of the asset allocation committee, the most senior group of investors, had typically served twenty years or more at the company. We would be asked to submit papers from time to time but weren’t invited to participate in their meetings. The structure was rigid and junior staff needed to fit in if they were to progress. While the New York office had its own more energetic and youthful culture, the London headquarters was the epicentre of power.

In contrast, there was a friendly, collegiate atmosphere at Newton. The very first week I joined, people asked for my opinion. If anyone had anything worthwhile to contribute, they would have the opportunity. The company didn’t really have a formal structure, more a fluid process built around the goal of delivering strong investment performance, with no one really paying much attention to status or tenure. My job interview with Stewart was not unusual; he took a great interest in hiring anyone who was going to be part of the investment team, however lowly. He made a point of frequently emphasising that the firm was a meritocracy and encouraged me to be my own character, which helped me to grow in confidence. I became increasingly bold in my investment views, but also more comfortable in being fully myself. I dressed more distinctively, and colleagues began to ask me to represent the firm to clients or at conferences. As expectations increased, even though I had inevitable moments of self-doubt, I rose to meet the next level of challenge. Partly, this was due to necessity: in this early phase of my time at Newton, Richard was made redundant and although he found another job in due course, I was spurred on by the responsibility of providing for our family. Yet persevering didn’t feel like an uphill struggle.

The qualities of the firm that enabled me to thrive weren’t the result of any diversity initiative but intrinsic to its everyday culture.

When I eventually left Newton after more than twenty years, my very first consideration when weighing up future opportunities was corporate culture. Did a potential employer welcome diverse opinions and encourage staff to express views that might differ from the consensus (or the boss); was there evidence of a meritocracy? I quickly turned down even interesting-sounding roles if it was also clear that the firm was rigidly command-and-control. By now I knew that a truly inclusive culture was essential if I was going to be able to really contribute, to be successful and happy. My new firm, Legal and General, didn’t just tick theoretical boxes; I had worked with enough people there (both senior and less so) on a variety of industry-wide projects to know we were a good fit.

Corporate culture has been in the spotlight since the 2008 financial crisis, with a number of scandals showing how poor behaviours can have disastrous consequences, destroying reputations and share prices. Culture, the social and psychological character of a firm, can seem a nebulous concept and it can be difficult to judge from the outside, especially since most mid-sized and large companies now make all the right statements about diversity and inclusion. The question is whether these statements are embedded in day-to-day behaviours.

A short while ago a woman approached me in the gym, seeking my advice. She was struggling to live up to what she felt was expected at the investment firm where she worked. I know the chief executive quite well and believe that he really wants women to thrive at the company. A few years ago he called me to ask how to attract more female graduates (at the time only10% of their applicants were women). He has been genuinely supportive of broader efforts to improve diversity in the currently very white, very middle-class and male-dominated fund management industry. Yet the woman’s experience was discouraging; the mother of two young children, she had been assured at the interviews that her role did not involve much travel. In fact, soon after joining she had been sent on four long-haul trips in quick succession. Another trip was looming the following week. The travel was taking its toll on both her family and her day-to-day work: worried that she was falling behind, she had gone into the office at the weekend to catch up, only to find many colleagues there. The family-friendly talk had proved just that.

I advised her to talk to her manager, to calmly explain that she was keen to work hard but the current situation was unsustainable – and to give specific examples. My suspicion was that no one had intentionally misled her, that they simply hadn’t joined the dots between what had been said and what was transpiring in practice (not an excuse, but often the reality). She may well have said yes to the first trip thinking it was a one-off, made a success of it and then been an obvious choice for further travel, with the interview fading from everyone’s consciousness except her own. The likelihood was that her manager would much rather adapt than see her resign.