Dirk Johnson. «Vacationing at Campground Is Now Hardly Roughing It». New York Times, August 28, 1986, p. B1.
Kristin Downey Grimsley. «Risk of Homicide Is Higher in Retail Jobs: Half of Workplace Killings Sales-Related». Washington Post, July 13, 1997, pp. A14ff.
Richard Edwards. Contested Terrain: The Transformation of the Workplace in the Twentieth Century. New York: Basic Books, 1979.
Ibid.
Jerry Newman. My Secret Life on the McJob: Lessons From Behind the Counter Guaranteed to Supersize Any Management Style. New York: McGraw-Hill, 2007, p. 52.
Michael Lev. «Raising Fast Food’s Speed Limit». Washington Post, August 7, 1991, pp. D1, D4.
Jerry Newman. My Secret Life on the McJob: Lessons From Behind the Counter Guaranteed to Supersize Any Management Style. New York: McGraw-Hill, 2007, p. 44.
Ray Kroc. Grinding It Out. New York: Berkeley Medallion, 1977, pp. 131–132.
Eric A. Taub. «The Burger Industry Takes a Big Helping of Technology». New York Times, October 8, 1998, pp. 13Gff.
Willian R. Creer. «Robot Chefs New Dish: Hamburgers». New York Times, May 27, 1987, p. C3.
Ibid.
Michael Lev. «Raising Fast Food’s Speed Limit». Washington Post, August 7, 1991, pp. D9.
Calvin Sims. «Robots to Make Fast Food Chains Still Faster». New York Times, December 17, 1990, p. D9.
В последние годы недостаток подростков в количестве, не обходимом для поддержания ротации кадров в ресторанах фаст-фуда, привел к расширению их традиционной базы рабочей силы.
Chuck Murray. «Robots Roll From Plant to Kitchen». Chicago Tribune-Business, October 17, 1993, pp. 3ff.
Eric A. Taub. «The Burger Industry Takes a Big Helping of Technology». New York Times, October 8, 1998, p. 13Gff.
Сайт «KinderCare»: www.kindercare.com .
«The McDonald’s of Teaching». Newsweek, January 7,1985, p. 61.
Сайт «Sylvan Learning Center»: http://tutoring.sylvanlearning.com/about-us/index.cfm .
«The McDonald’s of Teaching». Newsweek, January 7, 1985, p. 61.
William Stockton. «Computers That Think». New York Times Magazine, December 14, 1980, p. 48.
Bernard Wysocki, Jr. «Follow the Recipe: Children’s Hospital in San Diego Has Taken the Standardization of Medical Care to an Extreme». Wall Street Journal, April 22, 2003, pp. R4ff.
Frederick W. Taylor. The Principles of Scientific Management. New York: Harper&Row, 1947, p. 59.
Henry Ford. My Life and Work. Garden City, NY: Doubleday, 1922, p. 103.
Robin Leidner. Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life. Berkeley: University of California Press, 1993, p. 105.
Virginia A. Welch. «Big Brother Flies United». Washington Post-Outlook, March 5, 1995, p. C5.
Ibid.
Сайт «Stop Junk Calls»: www.stopjunkcalls.com/convict.htm .
George Ritzer, Craig Lair. «Outsourcing: Globalization and Beyond»//George Ritzer (ed.). The Blackwell Companion to Globalization. Oxford: Blackwell, 2008.
«Call Centers Become Bigger». Global News Wire, India Business Insight, September 30, 2002.
Gary Langer. «Computers Reach Out, Respond to Human Voice». Washington Post, February 11, 1990, p. H3.
Carl H. Lavin. «Automated Planes Raising Concerns». New York Times, August 12, 1989, pp. 1, 6.
Robin Leidner. Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life. Berkeley: University of California Press, 1993.
L.B. Diehl, M. Hardart. The Automat: The History, Recipes, and Allure of Horn and Hardart’s Masterpiece. New York: Clarkson Potter, 2002.
«Disenchanted Evening». Time, September 3, 1990, p. 53.
Ester Reiter. Making Fast Food. Montreal and Kingston: McGill-Queens University Press, p. 86.
Stan Luxenberg. Roadside Empires: How the Chains Franchised America. New York: Viking, 1985.
Martin Plimmer. «This Demi-Paradise: Martin Plimmer Finds Food in the Fast Lane Is Not to His Taste». Independent (London), January 3, 1998, p. 46.
Harold Gracey. «Learning the Student Role: Kindergarten as Academic Boot Camp»//Dennis Wrong, Harold Gracey (eds.). Reading in Introductory Sociology. New York: Macmillan, 1967, pp. 243–254.
Charles E. Silberman. Crisis in the Classroom: The Remaking of American Education. New York: Ranodm House, 1970, p. 122.
Ibid., p. 137.
Ibid., p. 125.
William Severini Kowinski. The Mailing of America: An Inside Look at the Great Consumer Paradise. New York: William Morrow, 1985, p. 359.
Gary Langer. «Computers Reach Out, Respond to Human Voice». Washington Post, February 1, 1990, p. H3.
Сайт Ватикана: www.vatican.va/news_sevices/television .
Jeffrey Hadden, Charles E. Swann. Prime Time Preschers: The Rising Power of Televangelism. Reading, MA: Addison-Wesley, 1981.
E.J. Dionne, Jr. «The Vatican Is Putting Video to Work». New York Times, August 11, 1985, sec. 2, p. 27.
Jerry Newman. My Secret Life on the McJob: Lessons From Behind the Counter Guaranteed to Supersize Any Management Style. New York: McGraw-Hill, 2007, p. 21.
William Serrin. «Let Them Eat Junk». Saturday Review, February 2, 1980, p. 23.
«Super Soup Cooks Itself». Scholastic News, January 4, 1991, p. 3.
Сайт «AquaSol, Inc»: www.fishfarming.com .
Martha Duffy. «The Fish Tank on the Farm». Time, December 3, 1990, pp. 107–111.
Peter Singer. Animal Liberation: A New Ethic for Our Treatment of Animals. New York: Avon, 1975.
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