Robert Pirsig - Zen and the Art of Motorcycle Maintenance

Motivation of this sort, once it catches hold, is a ferocious force, and in the gradeless, degreeless institution where our student would find himself, he wouldn’t stop with rote engineering information. Physics and mathematics were going to come within his sphere of interest because he’d see he needed them. Metallurgy and electrical engineering would come up for attention. And, in the process of intellectual maturing that these abstract studies gave him, he would be likely to branch out into other theoretical areas that weren’t directly related to machines but had become a part of a newer larger goal. This larger goal wouldn’t be the imitation of education in Universities today, glossed over and concealed by grades and degrees that give the appearance of something happening when, in fact, almost nothing is going on. It would be the real thing.

Such was Phædrus’ demonstrator, his unpopular argument, and he worked on it all quarter long, building it up and modifying it, arguing for it, defending it. All quarter long papers would go back to the students with comments but no grades, although the grades were entered in a book.

As I said before, at first almost everyone was sort of nonplussed. The majority probably figured they were stuck with some idealist who thought removal of grades would make them happier and thus work harder, when it was obvious that without grades everyone would just loaf. Many of the students with A records in previous quarters were contemptuous and angry at first, but because of their acquired self-discipline went ahead and did the work anyway. The B students and high-C students missed some of the early assignments or turned in sloppy work. Many of the low-C and D students didn’t even show up for class. At this time another teacher asked him what he was going to do about this lack of response.

“Outwait them”, he said.

His lack of harshness puzzled the students at first, then made them suspicious. Some began to ask sarcastic questions. These received soft answers and the lectures and speeches proceeded as usual, except with no grades.

Then a hoped-for phenomenon began. During the third or fourth week some of the A students began to get nervous and started to turn in superb work and hang around after class with questions that fished for some indication as to how they were doing. The B and high-C students began to notice this and work a little and bring up the quality of their papers to a more usual level. The low C, D and future F’s began to show up for class just to see what was going on.

After midquarter an even more hoped-for phenomenon took place. The A-rated students lost their nervousness and became active participants in everything that went on with a friendliness that was uncommon in a grade-getting class. At this point the B and C students were in a panic, and turned in stuff that looked as though they’d spent hours of painstaking work on it. The D’s and F’s turned in satisfactory assignments.

In the final weeks of the quarter, a time when normally everyone knows what his grade will be and just sits back half asleep, Phædrus was getting a kind of class participation that made other teachers take notice. The B’s and C’s had joined the A’s in friendly free-for-all discussion that made the class seem like a successful party. Only the D’s and F’s sat frozen in their chairs, in a complete internal panic.

The phenomenon of relaxation and friendliness was explained later by a couple of students who told him, “A lot of us got together outside of class to try to figure out how to beat this system. Everyone decided the best way was just to figure you were going to fail and then go ahead and do what you could anyway. Then you start to relax. Otherwise you go out of your mind!”

The students added that once you got used to it it wasn’t so bad, you were more interested in the subject matter, but repeated that it wasn’t easy to get used to.

At the end of the quarter the students were asked to write an essay evaluating the system. None of them knew at the time of writing what his or her grade would be. Fifty-four percent opposed it. Thirty-seven percent favored it. Nine percent were neutral.

On the basis of one man, one vote, the system was very unpopular. The majority of students definitely wanted their grades as they went along. But when Phædrus broke down the returns according to the grades that were in his book… and the grades were not out of line with grades predicted by previous classes and entrance evaluations… another story was told. The A students were 2 to 1 in favor of the system. The B and C students were evenly divided. And the D’s and F’s were unanimously opposed!

This surprising result supported a hunch he had had for a long time: that the brighter, more serious students were the least desirous of grades, possibly because they were more interested in the subject matter of the course, whereas the dull or lazy students were the most desirous of grades, possibly because grades told them if they were getting by.

As DeWeese said, from here straight south you can go seventy-five miles through nothing but forests and snow without ever encountering a road, although there are roads to the east and the west. I’ve arranged it so that if things work out badly at the end of the second day we’ll be near a road that can get us back fast. Chris doesn’t know about this, and it would hurt his YMCA-camp sense of adventure to tell him, but after enough trips into the high country, the YMCA desire for adventure diminishes and the more substantial benefits of cutting down risks appear. This country can be dangerous. You take one bad step in a million, sprain an ankle, and then you find out how far from civilization you really are.

This is apparently a seldom-entered canyon this far up. After another hour of hiking we see that the trail is about gone.

Phædrus thought withholding grades was good, according to his notes, but he didn’t give it scientific value. In a true experiment you keep constant every cause you can think of except one, and then see what the effects are of varying that one cause. In the classroom you can never do this. Student knowledge, student attitude, teacher attitude, all change from all kinds of causes which are uncontrollable and mostly unknowable. Also, the observer in this case is himself one of the causes and can never judge his effects without altering his effects. So he didn’t attempt to draw any hard conclusions from all this, he just went ahead and did what he liked.

The movement from this to his enquiry into Quality took place because of a sinister aspect of grading that the withholding of grades exposed. Grades really cover up failure to teach. A bad instructor can go through an entire quarter leaving absolutely nothing memorable in the minds of his class, curve out the scores on an irrelevant test, and leave the impression that some have learned and some have not. But if the grades are removed the class is forced to wonder each day what it’s really learning. The questions, What’s being taught? What’s the goal? How do the lectures and assignments accomplish the goal? become ominous. The removal of grades exposes a huge and frightening vacuum.

What was Phædrus trying to do, anyway? This question became more and more imperative as he went on. The answer that had seemed right when he started now made less and less sense. He had wanted his students to become creative by deciding for themselves what was good writing instead of asking him all the time. The real purpose of withholding the grades was to force them to look within themselves, the only place they would ever get a really right answer.

But now this made no sense. If they already knew what was good and bad, there was no reason for them to take the course in the first place. The fact that they were there as students presumed they did not know what was good or bad. That was his job as instructor… to tell them what was good or bad. The whole idea of individual creativity and expression in the classroom was really basically opposed to the whole idea of the University.