About the improvements to the house Mr Stone said little. Playfully adopting her attitude, he said that these things were for the woman; just as she, in spite of all Mr Stone’s expositions, pretended to know little about the Knights Companion and at times even claimed to be slightly bored or irritated by all the talk about them.
So gradually the house began to change again. Gradually, because it was discovered that if the repairs were to be thorough whole areas of the house would have to be rebuilt. Part of the roof had subsided, the attic floor was dangerous, the window frames had buckled. Uncompensated war damage, Mr Stone said — he told her how the planes came over this part of South London every Saturday night — and it roused Margaret to perfect fury against the government. They decided, therefore, to do up only those sections which might be exposed to the view of distinguished guests: the hall, the sitting-room, the dining-room, the bathroom, and those parts of the stairs which were visible from the highest stage of ascent that might reasonably be considered legitimate. The kitchen, on the ground floor, and their own bedroom, on the first, they decided to leave untouched.
Miss Millington was thought to be competent to undertake the redecorating. First of all she painted. Her fussy, ineffectual and inaccurate brush marks were to be seen everywhere. She proclaimed herself thereafter ready for the papering, hinting at the same time at the availability of Eddie and Charley, who, she said, were just finishing the fish shop. And that very afternoon a neat white card — E. Beeching and C. Bryant, Builders and Decorators — came into the letter box. They called that evening. They were elderly but spry. Bryant, round-faced and with spectacles, smiled. Beeching, the cadaverous-faced spokesman, said they were freelances, anxious to build up a reputation. Their prices were high; but Beeching said the prices of the firm they had previously worked for were higher. They were engaged. And gradually, section by section, one patch of building and decorating separated from the other by a week or a fortnight, during which Beeching and Bryant went off to do other jobs and Miss Millington was encouraged to try her hand again, the public areas of the house, or the areas soon to be public, were done.
Margaret had envisaged dinner parties spreading out on to the lawn in summer. It was a small lawn, and in spite of views of the backs of houses might have been suitable, particularly with the openness of the adjacent school grounds. But the neighbours were not co-operative. The keeper of the black cat was no handyman; his fence was in an appalling condition, wobbling and sagging; and his garden was rank, with a few hollyhocks and overgrown rose trees rising out of much bush. The people on the other side went in for desert rather than jungle; they also took in lodgers, and their back garden was strung with clothes lines. Their own back fence, too, was not what it might have been, being steadily forced out of true by the roots of the tree Mr Stone considered every day when shaving.
So the changes that came to the house did not alter its character. To the alien mustiness brought in by Margaret’s possessions, which had now grown familiar, there was added only a gloss. The redecorated portions of the house did not lose their smell of old dirt, rags and polish. And every evening when they climbed up the stairs to their bedroom, to the brown velvet curtains, the tasselled lampshade painted green, the nondescript carpet and linoleum, it was like re-entering the old house, the past.
Change also came to Miss Millington. Whereas before she was an old servant whose inefficiency and physical failings were getting more and more troublesome, now she became precious; she added lustre to the establishment. In how many houses these days were front doors opened by uniformed maids? And now to summon her, who had previously only been shouted or ullulated for, there appeared, on the table in the hall, next to the flowerpot in the brass vase, a brass bell on a brass tray; and to enable her to summon them, there appeared at the same time on the wall a large gong of beaten brass, which the failing old soul managed with great difficulty, compressing her lips, closing her eyes, and striking in a daze with a slow curving gesture until the sound she created penetrated her consciousness and reminded her to stop. So now she existed in the changed house, shuffling steadily in and out of her roles as drudge and ornament, a pensioner only on Thursdays, when she went to the pensioners’ cinema show to sleep through the afternoon.
*
‘All we provide is the administration,’ Mr Stone had told Whymper, and now they were occupied with the administering of the pilot scheme. So Whymper called it. He had a flair for urgent, important names. It was his suggestion that the Knights Companion Department of Welfare should be called a ‘Unit’. The Unit was conducting an ‘operation’, for which it needed ‘intelligence’. This accumulation of military metaphor, combined with the frequency with which Whymper called him by his name and referred to the large-scale wall-map of the area chosen for the pilot scheme, occasionally led Mr Stone to indulge in the fantasy that they were both in general’s uniform, in a high panelled room such as Mr Stone had seen in some films: they spoke softly, but at their word pensioners deployed all over the country.
He relished Whymper’s words. He relished the urgency Whymper, by his manner, his bulging briefcase and his talk of paperwork as of something tedious but vitally important, gave to the operation. He relished the words ‘administration’ and ‘staff’. And staff was recruited, the word and the concept declining into three typists whose ordinariness and near-illiteracy robbed them of the charm of typists in films and cartoons (which, in spite of his experience, was what he expected), four male clerks whose advanced age diminished and somehow mocked the urgency of the project and whose appearance of unremitting diligence went with a strangely limited output, and a junior accountant from Yorkshire, a young man of ridiculous sartorial and social pretensions.
Letters had to be written, replies sorted. Knights Companion appointed, short biographies of the inactive prepared, machinery set up for the handling of accounts. And in spite of the staff, diligently tapping, diligently turning over pages, bustling about corridors with sheaves of paper, a good deal of this work had to be done by Mr Stone himself. At the same time a continuous stream of propaganda on behalf of the project had to be maintained. This was Whymper’s job. And Mr Stone was grateful for Whymper. Whymper had flair. All the ideas which had seemed theatrical and cheap were those that caught on.
It was Whymper’s idea that a Knight Companion should be issued with a scroll of appointment on hand-made paper with rough edges. For this words had to be composed, archaic but not whimsical, and authoritative; and Whymper composed them. A special visit had to be made to Sir Harry to get his approval for the use of the Excal seal on the scrolls, and to Mr Stone’s surprise Sir Harry was not annoyed or amused by their play, but enthusiastic and commending. It was Whymper’s idea that Knights Companion should carry in their lapels little silver figures of knights, armoured and visored, charging at full gallop, lances tilted — that and nothing else, no word or letter. It was his further idea, though this was not adopted, that all Excal pensioners should wear little metal roses, of varying colours to indicate their length of service with the Company, to facilitate recognition by other pensioners and by Knights Companion. And so always Whymper’s mind sparked, racing ahead of the Unit’s schedule and occasionally wasting much time thereby (for days, for example, he played with the design of the charging knight, though he was no artist), but always generating enthusiasm.
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