David Wallace - The Pale King - An Unfinished Novel

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The agents at the IRS Regional Examination Center in Peoria, Illinois, appear ordinary enough to newly arrived trainee David Foster Wallace. But as he immerses himself in a routine so tedious and repetitive that new employees receive boredom-survival training, he learns of the extraordinary variety of personalities drawn to this strange calling. And he has arrived at a moment when forces within the IRS are plotting to eliminate even what little humanity and dignity the work still has.
The Pale King

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The IRS recruiting station for the Chicagoland area was in a kind of temporary storefront-type office space on West Taylor Street, right near to the UIC campus where I’d spent a joyless and hypocritical 1975–76 school year, and almost across the street from the Chicago Fire Department Academy, whose apprentice firemen actually used to show up sometimes in full slicker-and-boot regalia at the Hat, where they were banned from drinks involving seltzer or carbonation of any kind — which involves a long explanation which I won’t go into here. Nor, luckily, was the podiatrist’s sign with the rotating foot visible from this side of the Kennedy Expressway. That huge, rotating foot represented one of the childish things I was anxious to put away.

I remember the sun had finally emerged — although this later turned out to be only a temporary break or ‘eye’ in the storm system, and there was more severe winter weather on the way two days hence. There were now four or more feet of new snow on the ground, and much more in places where high-speed plows had cleared the streets and formed mammoth drifts along the sides, and you had to pass through almost a kind of tunnel or nave to get to the sidewalk itself, where you then floundered whenever you passed a property whose owner wasn’t civic-minded enough to shovel the sidewalk. I was wearing flared green corduroys whose cuffs were soon almost up around my knees, and my heavy Timberlands — which were not great on actual traction, I had discovered — were packed with snow. It was so bright that it was difficult to see. It felt almost like a polar expedition. When the sidewalks were simply too piled up, you had to try to clamber back over the drifts and walk in the street. Understandably, traffic was light. The streets were now more like canyons with sheer white sides, and the high drifts and business-district buildings beyond cast complex, flat-topped shadows that sometimes formed bar graphs you walked right across. I had been able to catch a bus transfer as far as Grant Park, but no closer. The river was frozen and piled high with snow which the plows had tried to dump there. By the way, I know that it’s doubtful that anyone outside the Chicagoland area is very interested in the great 1979 winter storm anymore, but for me it was a vivid, critical time whose memory is unusually clear and focused. To me, this remembered clarity is a further sign of the clear demarcation in my own awareness and sense of direction before and after the substitute in Advanced Tax. It wasn’t so much the rhetoric about heroism and wrangling, much of which seemed a bit over-the-top to me even then (there are limits). I think part of what was so galvanizing was the substitute’s diagnosis of the world and reality as already essentially penetrated and formed, the real world’s constituent info generated, and that now a meaningful choice lay in herding, corralling, and organizing that torrential flow of info. This rang true to me, though on a level that I don’t think I even was fully aware existed within me.

Anyhow, it took a while even to find it. I can remember that a few corners’ stop signs had only the polygonal sign portion visible above the drifts, and several storefronts’ doors had their mail slots frozen open and long tongues of windblown snow on their carpet. Many of the city’s maintenance and garbage trucks also had blades affixed to their grilles and were serving as extra plows as Chicago’s mayor tried to respond to the public outcry over the inefficient disposal of snow. On Balbo, there were some remains of snowmen in front yards, whose heights indicated the ages of whoever had made them. The storm had blown some of their eyes and pipes away or rearranged their features — from a distance, they looked sinister or deranged. It was very quiet, and so bright that when you closed your eyes there was only a lit-up blood-red in there. There were a few harsh sounds of snow shovels, and a high distant snarling sound that I only later remembered as being one or more snowmobiles on Roosevelt Road. Some of the yards’ snowmen wore a father’s old or cast-off business hat. One very high, clotted drift had an open umbrella visible at its top, and I recall a frightening few minutes of digging and shouting downward into the hole, because it almost looked as if a person carrying an umbrella might have gotten abruptly buried in mid-stride. But it turned out to be just an umbrella which someone had abandoned by opening it and shoving it handle-down into the snowbank, perhaps as some kind of prank or gesture to play with people’s minds.

Anyhow, it emerged that the Service had recently instituted a program of recruiting new contract employees in much the same way as the new volunteer armed forces — with heavy advertising and inducements. There turned out to be good institutional reasons for the aggressive recruiting, only some of which had to do with competition from the private accounting sector.

By the way, only lay and popular media refer to all IRS contract employees as ‘agents.’ Within the Service, where personnel are more often identified by the branch or division in which they’re posted, ‘agent’ usually refers to those in the Criminal Investigation Division, which is comparatively small and handles cases of tax evasion so egregious that criminal penalties more or less have to be sought in order to make an example of the TP, which is essentially designed to motivate overall compliance. (By the way, given that the federal tax system still proceeds largely on voluntary compliance, the psychology of the Service’s relation to taxpayers is complex, requiring a public impression of extreme efficiency and thoroughness, together with an aggressive system of penalties, interest, and, in extreme cases, criminal prosecution. In reality, though, Criminal Investigations is somewhat of a last resort, since criminal penalties rarely tend to yield additional revenue — a TP in prison has no income and is thus obviously not in a position to pay down his delinquency — whereas the credible threat of prosecution can function as a spur to repayment and future compliance, as well as having a motivating effect on other taxpayers considering criminal evasions. For the Service, in other words, ‘public relations’ is actually a vital, complex part of both mission and efficacy.) Similarly, while ‘examiner’ is often the popular term — even among some private tax professionals — for the IRS employee who conducts an audit, whether in the field or the appropriate District office, the Service’s own internal term for such a post is ‘auditor’ —the term ‘examiner’ refers to an employee tasked with the actual selection of certain tax returns for audit, although he never deals with the TP directly. Examinations is, as mentioned, the responsibility of Regional Examination Centers such as Peoria’s Midwest REC. Organizationally, Examinations, Audits, and Criminal Investigation are all divisions of the IRS’s Compliance Branch. At the same time, though, it is true that certain mid-level auditors are known technically within the Service’s personnel hierarchy as ‘revenue agents.’ It’s also true that members of the Internal Inspections Division are sometimes classified as ‘agents,’ with the Inspections Division being rather like the Service’s version of law enforcement agencies’ Internal Affairs. In essence, they are tasked with investigating charges of malfeasance or criminal behavior on the part of Service employees or administration. Administratively, IID is part of the Internal Control Branch of the IRS, which also includes both the Personnel and Systems Divisions. The point, I suppose, is that, as with most large federal agencies, the structure and organization of the Service is highly complex — in fact, there are departments within the Internal Control branch tasked exclusively to studying the Service’s own organizational structure and determining ways to help maximize efficiency in terms of the Service’s mission.

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