Herbert Wells - The Wife of Sir Isaac Harman

"These hostels," said Mr. Brumley in his most prophetic mood, "can be made free, fine things—or no—just as all the world of men we are living in, could be made a free, fine world. And it's our place to see they are that. It's just by being generous and giving ourselves, helping without enslaving, and giving without exacting gratitude, planning and protecting with infinite care, that we bring that world nearer.... Since I've known you I've come to know such things are possible...."

The Bloomsbury hostel started upon its career with an embarrassing difficulty. The young women of the International Stores Refreshment Departments for whom these institutions were primarily intended displayed what looked extremely like a concerted indisposition to come in. They had been circularized and informed that henceforth, to ensure the "good social tone" of the staff, all girls not living at home with their parents or close relations would be expected to reside in the new hostels. There followed an attractive account of the advantages of the new establishment. In drawing up this circular with the advice of Mrs. Pembrose, Sir Isaac had overlooked the fact that his management was very imperfectly informed just where the girls did live, and that after its issue it was very improbable that it would be possible to find out this very necessary fact. But the girls seemed to be unaware of this ignorance at headquarters, Miss Babs Wheeler was beginning to feel a little bored by good behaviour and crave for those dramatic cessations at the lunch hour, those speeches, with cheers, from a table top, those interviews with reporters, those flushed and eager councils of war and all the rest of that good old crisis feeling that had previously ended so happily. Mr. Graper came to his proprietor headlong, Mrs. Pembrose was summoned and together they contemplated the lamentable possibility of this great social benefit they had done the world being discredited at the outset by a strike of the proposed beneficiaries. Sir Isaac fell into a state of vindictiveness and was with difficulty restrained by Mr. Graper from immediately concluding the negotiations that were pending with three great Oxford Street firms that would have given over the hostels to their employees and closed them against the International girls for ever.

Even Mrs. Pembrose couldn't follow Sir Isaac in that, and remarked: "As I understand it, the whole intention was to provide proper housing for our own people first and foremost."

"And haven't we provided it, damn them?" said Sir Isaac in white desperation....

It was Lady Harman who steered the newly launched institutions through these first entanglements. It was her first important advantage in the struggle that had hitherto been going relentlessly against her. She now displayed her peculiar gift, a gift that indeed is unhappily all too rare among philanthropists, the gift of not being able to classify the people with whom she was dealing, but of continuing to regard them as a multitude of individualized souls as distinct and considerable as herself. That makes no doubt for slowness and "inefficiency" and complexity in organization, but it does make for understandings. And now, through a little talk with Susan Burnet about her sister's attitude upon the dispute, she was able to take the whole situation in the flank.

Like many people who are not easily clear, Lady Harman when she was clear acted with very considerable decision, which was perhaps none the less effective because of the large softnesses of her manner.

She surprised Sir Isaac by coming of her own accord into his study, where with an altogether novel disfavour he sat contemplating the detailed plans for the Sydenham Hostel. "I think I've found out what the trouble is," she said.

"What trouble?"

"About my hostel."

"How do you know?"

"I've been finding out what the girls are saying."

"They'd say anything."

"I don't think they're clever enough for that," said Lady Harman after consideration. She recovered her thread. "You see, Isaac, they've been frightened by the Rules. I didn't know you had printed a set of Rules."

"One must have rules, Elly."

"In the background," she decided. "But you see these Rules—were made conspicuous. They were printed in two colours on wall cards just exactly like that list of rules and scale of fines you had to withdraw——"

"I know," said Sir Isaac, shortly.

"It reminded the girls. And that circular that seems to threaten them if they don't give up their lodgings and come in. And the way the front is got up to look just exactly like one of the refreshment-room branches—it makes them feel it will be un-homelike, and that there will be a kind of repetition in the evening of all the discipline and regulations they have to put up with during the day."

"Have to put up with!" murmured Sir Isaac.

"I wish that had been thought of sooner. If we had made the places look a little more ordinary and called them Osborne House or something a little old-fashioned like that, something with a touch of the Old Queen about it and all that kind of thing."

"We can't go to the expense of taking down all those big gilt letters just to please the fancies of Miss Babs Wheeler."

"It's too late now to do that, perhaps. But we could do something, I think, to remove the suspicions ... I want, Isaac——I think——" She pulled herself together to announce her determination. "I think if I were to go to the girls and meet a delegation of them, and just talk to them plainly about what we mean by this hostel."

" You can't go making speeches."

"It would just be talking to them."

"It's such a Come Down," said Sir Isaac, after a momentary contemplation of the possibility.

For some time they talked without getting very far from these positions they had assumed. At last Sir Isaac shifted back upon his expert. "Can't we talk about it to Mrs. Pembrose? She knows more about this sort of business than we do."

"I'm not going to talk to Mrs. Pembrose," said Lady Harman, after a little interval. Some unusual quality in her quiet voice made Sir Isaac lift his eyes to her face for a moment.

So one Saturday afternoon, Lady Harman had a meeting with a roomful of recalcitrant girls at the Regent Street Refreshment Branch, which looked very odd to her with grey cotton wrappers over everything and its blinds down, and for the first time she came face to face with the people for whom almost in spite of herself she was working. It was a meeting summoned by the International Branch of the National Union of Waitresses and Miss Babs Wheeler and Mr. Graper were so to speak the north and south poles of the little group upon the improvised platform from which Lady Harman was to talk to the gathering. She would have liked the support of Mr. Brumley, but she couldn't contrive any unostentatious way of bringing him into the business without putting it upon a footing that would have involved the appearance of Sir Isaac and Mrs. Pembrose and—everybody. And essentially it wasn't to be everybody. It was to be a little talk.

Lady Harman rather liked the appearance of Miss Babs Wheeler, and met more than an answering approval in that insubordinate young woman's eye. Miss Wheeler was a minute swaggering person, much akimbo, with a little round blue-eyed innocent face that shone with delight at the lark of living. Her three companions who were in the lobby with her to receive and usher in Lady Harman seemed just as young, but they were relatively unilluminated except by their manifest devotion to their leader. They displayed rather than concealed their opinion of her as a "dear" and a "fair wonder." And the meeting generally it seemed to her was a gathering of very human young women, rather restless, then agog to see her and her clothes, and then somehow allayed by her appearance and quite amiably attentive to what she had to say. A majority were young girls dressed with the cheap smartness of the suburbs, the rest were for the most part older and dingier, and here and there were dotted young ladies of a remarkable and questionable smartness. In the front row, full of shy recognitions and a little disguised by an unfamiliar hat was Susan's sister Alice.