‘Have no fear, madam,’ says Sidney who picked up most of his manners from old movies starring the likes of Ronald Colman. ‘You have no cause for alarm.’
‘Casting an eye over the register used to be like glancing through Debrett. Half the crowned heads of Europe stayed here. Their servants used to put up at the Grand. And now, now–’ Miss Ruperts chokes with emotion, or maybe it is the booze. ‘I am on my way to the gutter.’ She knocks back the contents of her glass and belches loudly. Now you would not think that DDT. ‘No flies on me’ Noggett would be taken in by that load of cobblers, would you? No? Well, you would be wrong. Very wrong. Sidney–and I am not so different myself, really–has a respect for anything uppercrust that is positively terrifying. If some bloke had rolled up flashing his greasy braces and with half a Woodbine glued to his lower lip, Sidney would have taken him apart soon as look at him, but this drunken old slagbag is getting the Queen Mother treatment because she talks very refained and does not remind Sid of anything he has seen in Scraggs Lane–ancestral home of the Leas.
‘Miss Ruperts, allow me to assure you–’
But Miss R. has not finished yet.
‘It is not me that I am thinking of,’ she says, reaching out for the Scotch bottle, ‘but those faithful retainers who have rendered yeoman service all these years. Treat me as you will, I have my memories to live on, but I beseech you, do not cast them into the wilderness. This place has been a home to them. To you it may only be a realisable asset but–please! I beseech you. Temper expediency with mercy.’
You don’t read speeches like that in Shakespeare, do you? Certainly not, if it’s a choice between that and Coronation Street .
‘Miss Ruperts,’ says Sid, while I wonder if I am hearing right. ‘I am certain that your experience will be invaluable. I hope that we will be able to work together to restore the hotel to its former position of immenseness. Do not fear that I have any plans to destroy your life work.’
Miss Ruperts is visibly moved by these stirring words and has to take more liquid comfort to calm herself.
‘Call me a stupid old woman if you will,’ she begins.
‘You’re a–’
‘Shut up, Timmy! Forgive me, Miss Ruperts. You were saying.’
‘Nothing. Nothing at all. I was only attempting an expression of gratitude for your noble gesture and generous sentiments. Now, if you will forgive me, I would like to be left alone. The events of the last few hours have taken toll of my strength–my heart, you know.’ She taps the region of her enormous chest which looks like a kitbag worn on the wrong side of the body.
‘Of course, of course,’ Sid is backing out of the office. ‘We can discuss details later. I hope you will soon be perfectly recovered.’
‘I hope you know what you’re doing,’ I say as we return to the cocktail bar. ‘You weren’t really swallowing all that rubbish were you?’
‘One of the old school,’ says Sid. ‘You don’t often meet them like that these days.’
‘If you’re lucky you don’t. Come off it, Sid. She’s a piss artist. If you don’t get rid of her, she’ll drink the place dry within a couple of weeks.’
‘She does have a drink problem, I’ll grant you that, but she must be worth a lot of goodwill in a place like this. Think of the contacts she’s got.’
‘I’d rather not, though I suppose she might be able to fix us up with an Alcoholics Anonymous Convention. I thought you were going to weed out all the layabouts? She’d be top of my list.’
‘I’ll be the judge of that, and make sure you don’t start creeping up the charts. If we can keep her under control, I’m certain she can do us some good. I don’t want to start off with any unpleasantness.’
‘It’s because she’s got a posh voice, that’s what it is. You’re just like Dad when there’s a whiff of the nobility about’
I can see that Sid is getting the needle and this impression is confirmed by his next remarks.
‘Let’s forget about Miss Ruperts for a minute,’ he says, ‘and let’s talk about what you’re going to do.’
‘Your Personal Assistant,’ I say brightly.
‘That kind of thing,’ Sid nods his head slowly. ‘But first of all you’ve got to learn the ropes. I’ve already mentioned that this place needs a commissionaire.’
‘You don’t expect me to hang about outside all day in some poncy uniform, do you?’
‘Not all day, Timmy, no. You are going to have so many other things to do, there won’t be time–waiting, working in the kitchens, portering–’
‘Hey, wait a minute!’
‘No “heys”, Timothy. I want you to undertake a thorough apprenticeship in the hotel business. I only wish I could join you myself.’
‘Why can’t you?’
‘Lazy majesty. It’s a French expression meaning that if you are the boss you are expected to ponce about all day doing nothing, otherwise it upsets people.’
‘It wouldn’t upset me, Sid.’
‘You are not people, Timmo.’
‘But they’re going to think I’m some kind of nark, Sid.’
‘Of course they won’t. They won’t realise you are reporting back everything you hear to me, unless you choose to tell them. This experience is going to be vital, Timmy, because you’ll be able to learn about every fiddle the staff are pulling, from the inside.’
‘I don’t like it, Sid.’
‘Well, you know what you can do then. What did you think you would be doing? Sitting in a little office in a pinstripe suit?’
‘It would make a change from some of the things I’ve been doing lately.’
But, of course, Sid has me firmly under his thumb and when I appear at the meeting at which he addresses the staff, I don’t even get a place on the platform. Miss Ruperts introduces him and it would make you sick to hear the way she goes on. She must have sworn off the stuff for a couple of hours beforehand because her hands are not shaking and every word comes over crystal clear. ‘Better days ahead’, ‘Exciting new prospects’, ‘Marching forward into the seventies’, are some of the golden oldies that come tripping off her tongue and these are only bettered by Sid who bounds to his feet and gives his all in true Funfrall manner. I am quite pleased to find that nobody registers any enthusiasm at all except Mrs Caitley who says ‘Hear! hear!’ periodically through Miss Ruperts’ address. I later learn that they were land girls together during the war and have been in tandem ever since. What a diabolical thought! Milk production must have dropped off something awful when the cows saw those two flexing their pinkies.
Sid eventually draws to a close, one of the hall porters farts and there is a ripple of applause. I personally think it is for the fart, which is quite an effective one. What is interesting is to observe the reaction of Sandra, June and Audrey now that they know who we are. The last two seem to think that they have been conned while Sandra is clearly impressed. All through Sid’s speech she gazes at him like he has just discovered how to make gold bars from fag ends and her contribution is a sizeable slice of the ripple of applause that greets the end of his ramble through cliché land.
On the other hand, she looks through me like an empty goldfish bowl and I feel it is going to be some time before I get another piece of nooky from that quarter. The fact that I am posted to the kitchens on the first part of my training course does not help matters. In my greasy clobber I hardly look likely to give Smoothiechops a run for his money.
Make no mistake about it. The people who work in the kitchens of large hotels are not likely to crop up in the Vogue social column very often. Some of them are rough. Very rough. If it was not for the frying pans I would have thought I was in the engine room of an Albanian minesweeper lent to the Irish navy. One bloke is tattooed from head to toe and keeps gulping down swigs of meths whilst there are two Spaniards who cannot understand a word of English and spend most of the time holding hands behind the chip slicer.
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