Jacqui Ackerman, the slim, fifty-four-year-old owner of Ackerman Design, one of Boston’s most prestigious studios, greeted Olivia with a quick “good morning,” then disappeared into her first-floor office. Olivia tried not to read anything into Jacqui’s behavior. She could be in a hurry. She could have a client on hold.
Olivia walked back to her own office and switched on her computer as she pulled off her coat and scarf. She had several small projects that she could clear off her desk this morning, and she’d go over her Bailey Architecture and Interior Design files before lunch, so that everything would be fresh in her mind when she met with Roger.
Three hours later, as Olivia reached for her coat to head to her lunch with Roger, she received a text message from his secretary: Roger has an unexpected conflict and can’t make lunch. He apologizes and will call tomorrow.
Olivia stood frozen by the coatrack. The secretary couldn’t call? Did that mean the cancellation wasn’t that big a deal—or that it was a huge deal?
In the past, Roger would have called or texted himself.
“This can’t be good,” Olivia said under her breath.
Bailey Architecture and Interior Design was not only her biggest and most prestigious client, it was one of the biggest and most prestigious for the studio. The last thing Jacqui would want would be for a defection of that magnitude to start a stampede out the door.
Taking a moment to pull herself together, Olivia put her coat on, anyway, then finally texted the secretary back: You caught me just in time. Thanks, and let Roger know I look forward to speaking with him.
She slid her iPhone into her handbag and left, grateful that she didn’t run into Jacqui or anyone else she knew. It was just as well Marilyn couldn’t get together while she was in town. Olivia had to admit she was too preoccupied with her own problems and wasn’t in the mood to see her friend. Marilyn had worked hard to revitalize her own graphic design career—with Olivia’s help. Marilyn had been stuck at a mediocre agency in Providence. She hadn’t been bringing in clients—never mind top clients—and her work hadn’t been setting anyone on fire. Last fall, she had asked Olivia’s advice on how to break through, and together they had mapped out a Marilyn Bryson career revitalization plan.
It worked, too, Olivia thought as she crossed the street and walked toward Copley Square, not even certain where she was going. The wind was biting, bringing with it sprays of cold rain mixed with sleet. She pulled her scarf over her head and tucked in her chin, rushing with a small crowd across Boylston Street.
From November to mid-January, Marilyn had called almost every day and often emailed throughout the day and into the evening. She was focused, determined, hardworking and open to constructive criticism and advice from wherever she could get them. Olivia had admired her friend’s resilience, her insights, her dedication to her work.
“When I’m successful,” Marilyn would say, “I’m getting all new friends.”
A joke, of course. An irreverent way for her to deal with her uncertain situation. She and Olivia had met at a graphic design and digital media conference in Boston not long after Olivia had started at Ackerman Design and had been friends ever since.
Not only did Marilyn revitalize her career, she opened her own studio in February, immediately wowing everyone. It was as if she had reached critical mass—a tipping point—and her success only brought more success. No longer in need of advice and moral support, enormously busy with her work, she got in touch with Olivia less and less frequently and took longer to respond when Olivia initiated contact. Visits to Boston and invitations to Providence for late-into-the-evening brainstorming ended. By early March, Olivia realized their friendship was in a lull if not in jeopardy, and she backed off, letting Marilyn take the lead.
Nothing happened. Marilyn disappeared, until the email two days ago that she would be in Boston this week and would love to get together. Then came this morning’s email, canceling.
Olivia turned into the wind on Newbury Street and half wished she’d woken up with a sore throat and had just stayed home and planted more herbs, but it wouldn’t have changed anything. She continued down the block, finally reaching one of her favorite restaurants. She descended concrete steps to a small open-air terrace that in warm weather would be filled with diners. It was empty now, a few handfuls of salt and sand scattered on the concrete. The interior of the restaurant, however, was crowded with people who had braved the lousy weather.
Lowering her scarf, Olivia pushed open the glass door. She would enjoy a pleasant lunch by herself and think about how to restart her own career if Roger defected. She couldn’t deny reality any longer. He was on his way out. The signs were there.
The cold, wet wind followed her inside as the door shut behind her. Then again, maybe she’d just never mind her high-stress, competitive career for an hour and think about her herb garden and the color scheme for her house in Knights Bridge. She had never been one to stay in a rotten mood for long. Even if she wasn’t as super-hot as she’d been two years ago, she was still an established, respected designer. Designers and studios lost clients all the time. It was the nature of the business. Why should she be exempt?
She unbuttoned her coat and pulled off her scarf. She was looking forward to warming up with a pasta sampler plate and salving her wounded ego with a glass of Chianti.
The bartender, a slender, black-haired man, waved to her as he filled three glasses in front of him with red wine. The restaurant was narrow, with small tables lined up along a brick wall on one side and a dark-red painted plaster wall on the other, both walls decorated with inviting black-framed prints of Tuscany. Five years ago, Olivia had celebrated her first night in Boston at a table in the far corner. She hadn’t known if she would last six months in her graphic design job, but she was still there, still working.
She noticed that the far-corner table was open, but as she started to take off her coat, her gaze fell on a man and a woman seated across from each other halfway down the brick wall.
Olivia didn’t need to look twice. The woman had her back to the entrance, but Olivia recognized Marilyn Bryson from her glistening pale hair and the way her hands moved when she was animated and trying to make a point. The man was even easier. He faced the entrance where Olivia was standing, coat and scarf half off. She only needed a glimpse to recognize stocky, gray-haired Roger Bailey.
She was positive that Roger and Marilyn hadn’t seen her.
They couldn’t see her.
Olivia had never been good at the small social lie and knew she couldn’t come up with one now, under pressure. Instead, she mumbled something unintelligible to the bartender, then fled, pushing past a couple coming through the door. Ignoring the icy conditions, she raced up the steps back out to the street.
Out of sight of anyone in the restaurant, she adjusted her scarf and debated her options. Just go back to work? How could she? She’d have to tell Jacqui what she’d just witnessed.
Unless Jacqui already knew.
Olivia headed up Newbury Street, not slackening her pace until she reached the corner. She paused to catch her breath and button her coat. Wind whipped sleet into her face and onto the clothes she’d carefully chosen for the meeting that had never happened. She shivered, blaming the tears in her eyes on the sharp wind and cold, even as a sudden sense of dejection and demoralization sank over her. Losing a major client to a stranger would be bad enough…but to a friend?
“Olivia!”
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